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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi

Explore the area

View in a map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Place, Sylvan Lake
    ‪2 min walk‬
  • Place, Sylvan Lake Provincial Park
    ‪5 min walk‬
  • Place, Sylvan Lake Marina Bay
    ‪9 min walk‬
  • Airport, Red Deer, AB (YQF-Red Deer Regional)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, two bedside tables, a nightstand, a chair, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room - Lake Front

  • Sleeps 2

King Room with Jetted Tub - Non-Smoking

  • Sleeps 2

Queen Room with Two Queen Beds

  • Sleeps 4

Queen Room with Two Queen Beds - Lake Front

  • Sleeps 4

Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking

  • Sleeps 4

Queen Room with Two Queen Beds and Accessible Walk In Shower

  • Sleeps 4

About the neighborhood

Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake places you within a 10-minute stroll of Sylvan Lake and Sylvan Lake Provincial Park. This 72-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Sylvan Lake - 2 min walk - 0.1 miles
  • beach near Sylvan Lake - 3 min walk - 0.2 miles
  • Sylvan Lake Provincial Park - 5 min walk - 0.3 miles
  • Sylvan Lake Marina Bay - 9 min walk - 0.5 miles
  • Lakeside Go Karts and Mini-Golf - 9 min walk - 0.5 miles

Getting around

  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Timber Coffee Co. - ‬16 min walk
  • ‪Snake Lake Brewing Co - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Dairy Queen - ‬9 min walk
  • ‪Sun of a Beach - ‬5 min walk

About this property

Best Western Plus Chateau Inn Sylvan Lake

At Best Western Plus Chateau Inn Sylvan Lake, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Lobby
Days Inn by Wyndham Sylvan Lake
Sylvan Lake
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 888 reviews
$75 nightly
The price is $83
May 31 - Jun 1
Total with taxes and fees
Days Inn by Wyndham Sylvan Lake

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Frequently asked questions

What is there to do near Best Western Plus Chateau Inn Sylvan Lake?

Guests enjoy the hotel's walkable location in Sylvan Lake based on their ratings, and it's within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park. You'll also find Lakeside Go Karts and Mini-Golf and Sylvan Lake Marina Bay less than a mile away.

How much does it cost to stay at Best Western Plus Chateau Inn Sylvan Lake?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Chateau Inn Sylvan Lake on May 18, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Chateau Inn Sylvan Lake?

Yes, self parking is offered for free at the hotel.

Does Best Western Plus Chateau Inn Sylvan Lake have a casino?

No, Best Western Plus Chateau Inn Sylvan Lake doesn't have a casino.

Will I find an indoor pool at Best Western Plus Chateau Inn Sylvan Lake?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Best Western Plus Chateau Inn Sylvan Lake?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include a pillowtop mattress and free WiFi.

Does Best Western Plus Chateau Inn Sylvan Lake have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Chateau Inn Sylvan Lake feature a restaurant that includes a breakfast menu?

Best Western Plus Chateau Inn Sylvan Lake offers free full breakfasts each morning though there is no restaurant.

Will Best Western Plus Chateau Inn Sylvan Lake allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Chateau Inn Sylvan Lake though service animals are welcome.

Does Best Western Plus Chateau Inn Sylvan Lake have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Plus Chateau Inn Sylvan Lake?

The closest major airport to Best Western Plus Chateau Inn Sylvan Lake is Red Deer, AB (YQF-Red Deer Regional), which is 22.1 mi away (27 minutes by car).

Can I book a room with a balcony at Best Western Plus Chateau Inn Sylvan Lake?

No, there aren't any guestrooms at Best Western Plus Chateau Inn Sylvan Lake that offer a balcony.

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1008 reviews
Rating 8 - Good. 256 out of 1008 reviews
Rating 6 - Okay. 64 out of 1008 reviews
Rating 4 - Poor. 25 out of 1008 reviews
Rating 2 - Terrible. 23 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Shannon

Traveled with family
Disliked: Amenities, property conditions & facilities
Customer service is extremely lacking. I was double charged on the room and no one is available to talk to me to resolve the issue. They keep transferring you, and hanging up on you.
Stayed 2 nights in Jan 2026

8/10 Good

Bryan

Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, property conditions & facilities
Staff was great, spotless room, great breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Stayed 1 night in Jan 2026

8/10 Good

Pattie

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was great options
Stayed 2 nights in Jan 2026

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re informed at check in that because very few guests registered that a very limited bagged breakfast of muffin, yogurt , an apple and coffee would be the only menu items available. Breakfast was advertised in part of rental. Have stayed at several other hotels and they have provided a much fuller menu.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawit

Liked: Cleanliness, staff & service, amenities
Clean room nice reception welcome. Amazing breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Corey

Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very nice. Comfy beds
Stayed 2 nights in Dec 2025

8/10 Good

Teri

Liked: Cleanliness, amenities, property conditions & facilities
Check in and check out was super easy. We enjoyed the pool and hot tub. Hotel was clean and quiet. Breakfast is a nice bonus, we got to breakfast 2 hours after it started, I would guess it would be better right at 7 when everything is fresh. If they could add strawberry topping and whipped cream to the waffle station that would be really great! Lots of options available to choose from; waffles, eggs, sausage, tater tots, muffins, toast, oatmeal, cereal, yogurt. Coffee, tea, hot chocolate and 3 different juice options. I would prefer regular scrambled eggs over what was provided which was some sort of eggs with pepper and onions cut into rectangles, I’m not sure if the options are always the same or if they switch them up.
Stayed 1 night in Jan 2026

10/10 Excellent

Brent

Stayed 2 nights in Dec 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, room comfort
We upgraded to a jet tub suite only for the jet tub not to work. When we inquired about this we were told maintenance would be around to look at it and when I asked to be charged for a regular room she said management would call me but neither maintenance or management followed up.
Stayed 2 nights in Jan 2026

10/10 Excellent

Christal

Stayed 1 night in Jan 2026

10/10 Excellent

Dave

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel/rooms , great staff very friendly. Breakfast and pool were great . .walking distance to the lake for skating and sight seeing .
Stayed 2 nights in Dec 2025

10/10 Excellent

Joleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wasn't as busy as it is in the Summer. We could walk to dinner options and the Winter events happening. The coffee shop on site was great and the hotel was well kept.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Clean room; Ashley was amazing, helpful and friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Mauricio

Stayed 1 night in Dec 2025

10/10 Excellent

nichole

Staff were nice and helpful
Stayed 1 night in Nov 2025

8/10 Good

charlene

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Nenyo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very limited. I travel a lot and this buffet didn’t meet my average score.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean and all staff were fantastic. We will definitely be back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kirsten

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Elizaldy

Stayed 1 night in Dec 2025