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De Kloof Heritage Estate & Wellness

Property class: 5 and above

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Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Weltevrede Street 8, Swellendam, Western Cape, 6740

Room options

View all photos for Room

Egyptian cotton sheets, premium bedding, down comforters

Room

  • Mountain view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Egyptian cotton sheets, premium bedding, down comforters

Room

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Swellendam

De Kloof Heritage Estate & Wellness places you within a short walk of Dutch Reformed Church Swellendam and within a mile (2 km) of Swellendam Provincial Hospital. This 8-room, 5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. Located centrally in Swellendam, it's connected to a shopping center and also close to Drostdy Museum and Cape Floral Region Protected Areas.

Restaurants

  • ‪Oude Post Bistro - ‬9 min drive
  • ‪Vagebond - ‬10 min walk
  • ‪Tredici - ‬3 min drive
  • ‪Grace + Merci - ‬7 min walk
  • ‪Platō - ‬4 min drive

About this property

De Kloof Heritage Estate & Wellness

Dating back to 1801, De Kloof Heritage Estate & Wellness features an outdoor pool, a children's pool, and a gym. There's free parking, and an airport shuttle (available on request) for ZAR 1400 per vehicle roundtrip. The front desk has multilingual staff that can help with luggage storage, securing valuables, and tours or tickets. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and a business center.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Tempur-Pedic beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Fireplaces, patios, and sitting areas are also standard.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Area shuttle (surcharge) up to 1 km
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • 9-hole adjacent golf course
  • Children's pool
  • Fitness classes
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas
  • Wine tasting room
  • Wine tours
  • Yoga classes

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator

More

  • 1 floor
  • 4 buildings
  • Built in 1801
  • Colonial architecture
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 PM - 6 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: ZAR 1400 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Kloof Luxury Estate House
Kloof Luxury Estate House Swellendam
Kloof Luxury Estate Swellendam
De Kloof Luxury Estate Swellendam
Kloof Luxury Estate Country House Swellendam
Kloof Luxury Estate Country House
Kloof Luxury Estate
De Kloof Luxury Estate Hotel
De Kloof Luxury Estate Swellendam
De Kloof Luxury Estate Hotel Swellendam

Frequently asked questions

Is a free cancellation option available at De Kloof Heritage Estate & Wellness?

De Kloof Heritage Estate & Wellness provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What is there to do within easy reach of De Kloof Heritage Estate & Wellness?

This hotel is located in Swellendam, a short 17-minute walk from Drostdy Museum and also 18 minutes on foot from Cape Floral Region Protected Areas. You'll also find Swellendam Hiking Trail and Swellendam Golf Course within a short drive.

Is a spa located at De Kloof Heritage Estate & Wellness?

Sans Souci SPA is the hotel's spa and services include deep-tissue massages, Swedish massages, aromatherapy, and Ayurvedic treatments.

Does De Kloof Heritage Estate & Wellness feature a casino at the property?

No, De Kloof Heritage Estate & Wellness doesn't have a casino.

Is there an indoor pool at De Kloof Heritage Estate & Wellness?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have 24-hour pool access.

Does De Kloof Heritage Estate & Wellness have a restaurant with a breakfast menu?

Yes, De Kloof Heritage Estate & Wellness serves free full breakfasts each morning from its restaurant.

Does De Kloof Heritage Estate & Wellness allow pets to stay free of charge?

No, pets and service animals aren't allowed at De Kloof Heritage Estate & Wellness.

Does De Kloof Heritage Estate & Wellness offer wedding services?

There are wedding services available at De Kloof Heritage Estate & Wellness if that's in your vacation plans.

De Kloof Heritage Estate & Wellness Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 69 out of 91 reviews
Rating 8 - Good. 17 out of 91 reviews
Rating 6 - Okay. 5 out of 91 reviews
Rating 4 - Poor. 0 out of 91 reviews
Rating 2 - Terrible. 0 out of 91 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Unfortunately power was out in Swellendam during our stay (of course not their fault) but generator was kept on only for short periods of time. Otherwise, beautiful property gardens, pool, and luxurious accommodations.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Haus aus dem Jahre 1801.
Stayed 1 night in Mar 2022
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Hotel is nice but certainly not 5 star luxury. Staff were in the large part helpful other than in check in when we were informed we could only eat dinner at a certain time despite the restaurant not being overly busy. Also rather worryingly in one of the bath robes we discovered the underwear of a previous guest. When we complained no offer of compensation/ good will gesture was made....
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Gardeb route stop off

Staff on arrival were not overly friendly. We were informed if we wished to stay for dinner we needed to let them know our food order by 4pm. Then when we requested to eat at 7.30pm we were told we could only have a table at 7pm. This was despite there being a table for each of the 7 rooms so a little odd... The staff on checkout were a lot more friendly and accommodating to our requests for breakfast etc.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was outstanding. Nothing was too much trouble and would recommend the spa.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special Find

We had a lovely short stay at this quaint estate property. We were greeted with enthusiasm and the entire stay was equally as well serviced. We had dinner and then breakfast in the morning. The dinner was absolutely delicious...beautifully prepared. The breakfast was so abundant that we struggled making choices. The service was impeccable and the staff was delightful. We did not use the swimming pool or spa services. It was a bit cool for swimming and we did not have time to take advantage of the spa. The decor in this older estate has a contemporary African twist with numerous African crafts and artwork adorning the walls. It was most pleasant and I highly recommend it.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness

A sad experience in a beautiful place

This is a very nice boutique hotel. Our overnight might have been perfect but for a very disappointing arrival, having to change room because faulty heating. When I left a comment about less than adequate arrival, management was offended and responded with lots a baloney. That eliminated any positive view I otherwise would have had of this expensive place.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um Luxo

Tudo perfeito e proprietaria foi super simpática nos ajudou muito pois nosso carro estragou e ela mesmo ligou na locadora e resolveu tudo. restaurante muito bom, como saimos cedo nao aproveitamos a piscina, uma cidade pacata, bem relaxante! cama perfeita com colchao da agua, quartos super decorados tudo de extremo bom gosto e qualidade!
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richtig gutes Guesthouse! Absolut gehobenes Ambiente. Tolles Abendessen.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing but praise

Great location. Just up from the main street in a lovely area and beautiful hotel grounds.We had a great check in and offer of an upgrade which frankly we did not need as the room we had booked was lovely. . The buildings are full of character and very well modernised. The Team Members were very helpful for all our needs and they clean your car every day! Nothing was too much trouble. The restaurant for breakfast and Dinner served very fine food and plenty of it. A nice bar with not quite a hundred gins!Great attention to detail to make your stay a great experience. This was one of seven hotels during our visit and whilst I would not want to put any at the top of the list we would stay here again for sure.
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtig gelegen accomodatie metmooie tuin. Rustig gelegen. Prima ontbijt en prima bediening door Zimana. Verder goede adviezen van Charlene
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

Good location but tired and some updating required.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel; let down slightly by the quality of the evening meal. Couldn't fault the staff, the room or the breakfast.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing and luxurious stay in wine country

De Kloof Luxury Estate was true to its name - a luxurious stay indeed! The lady at the reception was very courteous when we arrived and offered us a free upgrade (from the Deluxe room) to the Manor Suite since we were on our honeymoon. The suite was huge including a nice jacuzzi tub in the bathroom. We also used the spa during our stay and the spa experience was really good. Both of us loved our massages which helped us relax a lot in between our hectic travel schedule. The breakfast was also pretty decent given that we are vegetarian.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Staff so welcoming really friendly and going out of their way to make you comfortable. Clean comfortable and food wonderful. Excellent breakfast.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Nice host !
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with great amenities and delicious restaurant with some of the best food we had on our trip!
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and great restaurant

Very nice hotel, cosy and charming. Nice garden and pool area (the pool could be cleaner). Nice big room. Excellent dinner and breakfast, stylish and tasty. Strongly recommended
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greate stay

We stayed for one night traveling the garden route. A great place where you get that extra special. Breakfast and dinner was perfekt.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay. Great room and restaurant
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stopover to break the drive between Cape Town and the Garden Route. Exceptional food and very friendly staff.
Stayed 3 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stop over on our way from Knysna to Franschhoek - great service, complimentary room upgrade, beautiful surroundings and a craft gin bar! We only wished we could have stayed longer.
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schöne Unterkunft mit tollem Service

Es war mittlerweile unser dritter Aufenthalt im De Kloof und wir wurden sehr herzlich begrüßt. Es war wieder rundum schön und wir kommen bestimmt wieder.
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel and staff in Wilderness

Fantastic hotel, high standards, excellent staff. Meals at the hotel were excellent.
Stayed 2 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellenct hotel! TOP!

One of the best hotels we have ever been stayed at. Everybody was very friendly. The breakfast and the service were great. The room was fantastic and very big! We were so lucky to be upgraded to a suite.
Stayed 1 night in Sep 2017