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The Grand Hotel Swansea

3.0 star property
Hotel in Swansea with a 24-hour front desk and a coffee shop

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Photo gallery for The Grand Hotel Swansea

Children's activities
Exterior
Deluxe Double Room, Bathtub | Iron/ironing board, free WiFi, bed sheets
Lobby
Children's activities

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Air conditioning
  • 24/7 front desk
  • Bar

Explore the area

View in a map
Ivey Place High Street, Swansea, Wales, SA1 1NX
  • Place, Grand Theatre
    ‪10 min walk‬
  • Place, Swansea Arena
    ‪12 min walk‬
  • Place, Swansea Marina
    ‪14 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪60 min drive‬

Room options

View all photos for Classic Double Room

Iron/ironing board, free WiFi, bed sheets

Classic Double Room

8.0 out of 10
Very good
(49 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Iron/ironing board, free WiFi, bed sheets

Classic Triple Room

7.2 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Iron/ironing board, free WiFi, bed sheets

Classic Single Room

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Family Room

Iron/ironing board, free WiFi, bed sheets

Classic Family Room

  • 279 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Twin Room

Iron/ironing board, free WiFi, bed sheets

Classic Twin Room

8.0 out of 10
Very good
(14 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Bathroom | Hair dryer, towels

Deluxe Double Room, Balcony

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Bathtub

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2

View all photos for Classic Twin Room

Iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • Sleeps 2

Deluxe Double Room With Bathtub

  • Sleeps 2

Classic Single Room

  • Sleeps 1

View all photos for Classic Family Room

Iron/ironing board, free WiFi, bed sheets

Classic Family Room

  • Sleeps 2

View all photos for Classic Triple Room

Hair dryer, towels

Classic Triple Room

  • Sleeps 3

View all photos for Deluxe Double Room with Balcony

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room with Balcony

  • Sleeps 2

About the neighborhood

Swansea

Located in Castle, The Grand Hotel Swansea is next to Glynn Vivian Art Gallery and Pennard Golf Course. This 53-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Pennard Golf Course - 2 min walk - 0.1 miles
  • Grand Theatre - 10 min walk - 0.6 miles
  • Swansea Arena - 12 min walk - 0.7 miles
  • National Waterfront Museum - 12 min walk - 0.7 miles
  • Swansea Marina - 14 min walk - 0.8 miles

Getting around

  • Swansea Station - 1 min walk
  • Cardiff International Airport (CWL) - 72 min drive

Restaurants

  • ‪Costa Coffee - ‬8 min walk
  • ‪First Call Coffee - ‬2 min walk
  • ‪BaseKamp - ‬3 min walk
  • ‪Turkish Kitchen - ‬3 min walk
  • ‪Suba - ‬5 min walk

About this property

The Grand Hotel Swansea

Hotel in Swansea with a 24-hour front desk and a coffee shop
Guests of The Grand Hotel Swansea enjoy access to free WiFi in public areas, meeting rooms, and conference space. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include express check-out, laundry facilities, and wedding services.
20-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, hair dryers, and phones. Housekeeping is not available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (GBP 8.50 per night)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 60.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 6.95 for children
  • Nearby parking fee: GBP 8.50 per night (899 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Grand Hotel Swansea
Grand Swansea
Swansea Grand Hotel
The Grand Hotel Swansea Wales
Swansea Grand Hotel
The Grand Hotel Swansea Wales
The Grand Hotel Swansea Hotel
The Grand Hotel Swansea Swansea
The Grand Hotel Swansea Hotel Swansea

Frequently asked questions

Is free cancellation available at The Grand Hotel Swansea?

The Grand Hotel Swansea offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to see near The Grand Hotel Swansea?

This hotel is situated in Castle, just steps from Glynn Vivian Art Gallery and Pennard Golf Course, and within a short walk of Swansea Castle. You'll also find Swansea Arena and Grand Theatre less than a mile away.

Is there parking available at The Grand Hotel Swansea?

Yes, there is electric car charging available.

Does The Grand Hotel Swansea feature a casino at the property?

No, The Grand Hotel Swansea doesn't have a casino.

Is there an indoor pool at The Grand Hotel Swansea?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Grand Hotel Swansea?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include jetted bathtubs and city views.

Are there hot tubs at The Grand Hotel Swansea?

Yes, some guestrooms at this hotel feature private spa tubs.

Does The Grand Hotel Swansea feature a restaurant that includes a breakfast menu?

Yes, The Grand Hotel Swansea serves a full breakfast for a surcharge each morning at Hotel Bar.

Does The Grand Hotel Swansea allow pets to stay for free?

No, pets aren't allowed at The Grand Hotel Swansea.

Does The Grand Hotel Swansea have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at The Grand Hotel Swansea?

Yes, some guestrooms at The Grand Hotel Swansea offer a balcony and may feature city views.

Does The Grand Hotel Swansea offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Grand Hotel Swansea.

Reviews

The Grand Hotel Swansea Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 369 out of 891 reviews
Rating 8 - Good. 299 out of 891 reviews
Rating 6 - Okay. 136 out of 891 reviews
Rating 4 - Poor. 57 out of 891 reviews
Rating 2 - Terrible. 30 out of 891 reviews

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and friendly staff, comfy bed and great breakfast choice. We would certainly be happy to stay here again. The music in the restaurant during breakfast is a bit intrusive and parts of the hotel look a little tired but it’s certainly not enough to spoil the stay, this is mentioned as constructive feedback, not a complaint! It’s a lovely hotel.
Stayed 1 night in Aug 2025

8/10 Good

Sophie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant stay

Hotel was clean and meals were very good. Staff were friendly. Only downside was air conditioning was hot at times in room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ann Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good hotel.!!

Room very old no hot towel rail phone to receptionist not working and no room service menus very inadequately run and very rude receptionist.!
Stayed 3 nights in Aug 2025

10/10 Excellent

Marsha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel I’ve stayed in

From the time we stepped into the hotel the receptionist was so helpful and accommodating to the fact we were 3 hrs early . The bar is very relaxing and spacious the staff couldn’t do enough for you . We had an evening meal which was spectacular. And breakfast what a menu beautiful. The staff and accommodations is amazing
Stayed 1 night in Aug 2025

4/10 Poor

Heather

Traveled with family
Liked: Staff & service
The lobby, hallways & lifts were very stinky!!! Such a strong scent I could hardly breathe,,,it was awful!!
Stayed 1 night in Aug 2025

8/10 Good

Zhixiong

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Eirion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good although not in the best area of Swansea. Hotel made up for that service good and clean and quiet bedroom even though it was on the main road by train station. Will go back again
Stayed 3 nights in Aug 2025

8/10 Good

Vidhya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Pleasant and helpful staff. Hotel is a little old but reasonably updated. Appreciated the large shelf space in the bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Kirsty

Traveled with family
Liked: Cleanliness, room comfort
Breakfast was amazing but room had broken furniture in it and little one hurt himself on the chair.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew B.

Stayed 1 night in Aug 2025

6/10 Okay

Victoria

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2025

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean rooms and very friendly staff what else would one need? Washrooms could use a vanity upgrade and maybe hooks for towels but otherwise fabulous hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chukwudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Review

Excellent facilities. Good food and amiable staff
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not impressed

Stayed in Bristol the night prior for half the money, cleaner hotel, better service, better amenities and no issues. The Grand was very expensive for the room quality, issues with the Aircon, no window to open, door frame hanging off, dirty carpet in the corridors, holes in the bathroom tiles, dirty pillows
Stayed 1 night in Jul 2025

8/10 Good

Irfan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really helpful. Location was excellent. Old building but seemed ok for the rating of the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Shaun

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

David

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Our initial twin room was very small and smelt strongly of bleech on entering. The aircon unit did not work so asked to be moved. Were moved to a room with a balcony. The balcony was dirty but the room was much more of a standard that we would have expected in the first place. The room photos on expedia are very deceptive and are similar to the upgraded room we ended up in rather than the standard room we initially booked.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Urszula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right by train station

Stayed overnight with friends in a triple room which is nice to have as an option. Not all hotels have this. Was a pretty basic room but would expect that for the price. Ideal location literally right outside the train station. More expensive rooms look lovely so would come again and give them a go. No early check in offered even if room is ready which is a shame.
Stayed 1 night in Jun 2025

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