Novotel Suzhou Tai Lake Santeh Hotel

3.0 star property
Hot springs hotel with free parking connected to the convention center in Suzhou

Choose dates to view prices

Photo gallery for Novotel Suzhou Tai Lake Santeh Hotel

Breakfast, lunch, dinner served; international cuisine
Hot springs
Exterior
Hot springs
Children's play area - outdoor

Reviews

10 out of 10
Exceptional

Popular amenities

  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000
  • Place, Qionglongshan Dongwu National Forest Park
    ‪9 min drive‬
  • Place, Mudu Ancient City
    ‪10 min drive‬
  • Place, Gusong Garden
    ‪10 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪33 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Deluxe Suite, 1 King Bed

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Queen Bed with Sofa bed

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Suzhou

Located in Wuzhong, Novotel Suzhou Tai Lake Santeh Hotel is 4.8 mi (7.8 km) from Gusong Garden. This 169-room, 3-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi. It's connected to the convention center in central Suzhou, and a short drive from Lake Tai and Mudu Ancient City.

What's nearby

  • Qionglongshan Dongwu National Forest Park - 9 min drive - 7.3 miles
  • Mudu Ancient City - 10 min drive - 6.1 miles
  • Gusong Garden - 10 min drive - 4.9 miles
  • Soody Candy Land - 15 min drive - 9.2 miles
  • Suzhou Taihu Yuyangshan Scenic Area - 15 min drive - 9.9 miles

Getting around

  • Huadun Station - 7 min drive
  • Suzhou New District Railway Tram Stop - 34 min drive
  • Wuxi (WUX-Shuofang) - 42 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min drive
  • ‪Executive Lounge - ‬13 min drive
  • ‪KFC (肯德基) - ‬7 min drive
  • ‪Xinhuaxi Beef Rice Noodles (Mudu Ancient Town Shop) - ‬10 min drive
  • ‪Executive Lounge - ‬11 min drive

About this property

Novotel Suzhou Tai Lake Santeh Hotel

Hot springs hotel with free parking connected to the convention center in Suzhou
Novotel Suzhou Tai Lake Santeh Hotel features a 24-hour gym, free WiFi in public areas, and meeting rooms. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this hot springs hotel include conference space, a business center, and a terrace.
Guests can enjoy Smart TVs and stay connected with free WiFi and wired Internet. Memory foam beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer spring water baths, rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, free local calls, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 15 hot springs open between 2:30 PM and 10:00 PM.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 128 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Square

Things to do

  • 15 hot springs
  • 24-hour gym
  • Playground

Family friendly

  • In-room crib
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,920 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Spa

  • 15 hot springs
  • Hot springs open from 2:30 PM - 10:00 PM
  • Hot springs water temperature - 104 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Hot springs access available from 2:30 PM to 10:00 PM.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
Novotel Tai Lake Santeh Opening January 2019 Hotel
Novotel Suzhou Tai Lake Santeh Opening January 2019
Novotel Tai Lake Santeh Opening January 2019
Novotel Tai teh Opening Janua
Novotel Suzhou Tai Lake Santeh
Novotel Suzhou Tai Lake Santeh Hotel Hotel
Novotel Suzhou Tai Lake Santeh Hotel Suzhou
Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou

Frequently asked questions

Are free cancellation options available at Novotel Suzhou Tai Lake Santeh Hotel?

Novotel Suzhou Tai Lake Santeh Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Suzhou Tai Lake Santeh Hotel?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Novotel Suzhou Tai Lake Santeh Hotel on Dec 11, 2025 start from $128.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Novotel Suzhou Tai Lake Santeh Hotel?

This hotel is situated in Wuzhong, close to Qionglongshan Dongwu National Forest Park, Gusong Garden, and Mudu Ancient City. Lake Tai is also within a driving distance of 1.9 mi.

Is there parking available at Novotel Suzhou Tai Lake Santeh Hotel?

Yes, self parking is offered for free at the hotel. Electric car charging and wheelchair-accessible van parking are also available for guests.

Does Novotel Suzhou Tai Lake Santeh Hotel feature a casino?

No, Novotel Suzhou Tai Lake Santeh Hotel doesn't have a casino.

Is there an indoor pool at Novotel Suzhou Tai Lake Santeh Hotel?

No, there is no indoor pool at this hotel.

Is Novotel Suzhou Tai Lake Santeh Hotel a good place to stay for couples?

Amenities that appeal to couples at this waterfront hotel include a spring water bath, a memory foam mattress, and a minibar with some free items.

Are there hot tubs at Novotel Suzhou Tai Lake Santeh Hotel?

Yes, some guestrooms at this hotel feature private outdoor spa tubs.

Does Novotel Suzhou Tai Lake Santeh Hotel have a restaurant with a breakfast menu?

Yes, Novotel Suzhou Tai Lake Santeh Hotel serves buffet breakfast for a surcharge each morning at Food Square.

Does Novotel Suzhou Tai Lake Santeh Hotel allow pets to stay for free?

No, pets aren't allowed at Novotel Suzhou Tai Lake Santeh Hotel though service animals are welcome.

Are there connecting rooms at Novotel Suzhou Tai Lake Santeh Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Novotel Suzhou Tai Lake Santeh Hotel?

The closest major airport to Novotel Suzhou Tai Lake Santeh Hotel is Wuxi (WUX-Shuofang), which is 28.1 mi away (42 minutes by car).

Are there rooms with balconies at Novotel Suzhou Tai Lake Santeh Hotel?

No, there aren't any guestrooms with balconies at Novotel Suzhou Tai Lake Santeh Hotel.

Reviews

Novotel Suzhou Tai Lake Santeh Hotel Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities
The entire place was quite lovely and close to I think the Largest Lake in China. I would have liked to sped a few more days and explore.
Stayed 2 nights in Nov 2025

10/10 Excellent

Seung Wook

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021