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Cendre Hotel

3.5 star property
Hotel with free parking, near Shantang Street

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Photo gallery for Cendre Hotel

Studio Double Room | 1 bedroom, down comforters, pillowtop beds, desk
Front of property
Reception
Lobby lounge
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
No 99 heyuan road.gusu district, Suzhou, Jiang Su, 215000
  • Shantang Street
    ‪15 min walk‬
  • Humble Administrator's Garden
    ‪5 min drive‬
  • Suzhou Museum
    ‪6 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪28 min drive‬

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Room options

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, down comforters, pillowtop beds, desk

Standard Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down comforters, pillowtop beds, desk

Superior Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Family Room

Loft Family Room | 1 bedroom, down comforters, pillowtop beds, desk

Loft Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Futon

View all photos for Studio Double Room

Studio Double Room | 1 bedroom, down comforters, pillowtop beds, desk

Studio Double Room

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, down comforters, pillowtop beds, desk

Superior Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, down comforters, pillowtop beds, desk

Family Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Suzhou

Located in Gusu District, Cendre Hotel is within 2 miles (3 km) of popular attractions such as Shantang Street and Hanshan Temple. This 62-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Shantang Street - 15 min walk - 0.8 miles
  • Hanshan Temple - 3 min drive - 1.9 miles
  • Lingering Garden - 4 min drive - 2.5 miles
  • Humble Administrator's Garden - 5 min drive - 3.4 miles
  • Suzhou Museum - 6 min drive - 3.4 miles

Getting around

  • Suzhou Railway Station - 12 min drive
  • Tiger Hill Station - 17 min walk
  • Wuxi (WUX-Shuofang) - 37 min drive

Restaurants

  • ‪玖咖啡 - ‬1 min walk
  • ‪定园茶馆 - ‬14 min walk
  • ‪中国邮政虎丘邮政支局atm自助点 - ‬4 min walk
  • ‪沈记茶庄 - ‬10 min walk
  • ‪福建沙县特色小吃 - ‬1 min walk

About this property

Cendre Hotel

Hotel with free parking, near Shantang Street
Guests of Cendre Hotel enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
Guests can expect to find free WiFi and 55-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, electric kettles, and desks are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 6 spaces per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: CNY 38 for adults and CNY 19 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (1,614 square feet of space)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 38 for adults and CNY 19 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: noon—-anytime
  • Check-out: 2:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 91320500560330657T

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Cendre Hotel Tiger Hill Suzhou
Cendre Tiger Hill Suzhou
Cendre Tiger Hill
Cendre Hotel Hotel
Cendre Hotel Suzhou
Cendre Hotel Hotel Suzhou
Cendre Hotel (lingering garden tiger hill)

Frequently asked questions

Is a free cancellation option available at Cendre Hotel?

Cendre Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What can I see close to Cendre Hotel?

This hotel is situated in Gusu District within a short 10-minute walk of West Garden Temple. You'll also find Shantang Street and Lingering Garden within a short drive.

Will I be able to park at Cendre Hotel?

Yes, secured self parking is offered for free at the hotel. Bicycle parking is also available for guests. You'll find a max of 6 spaces per unit.

Does Cendre Hotel have a casino on the premises?

No, Cendre Hotel doesn't have a casino.

Will I find an indoor pool at Cendre Hotel?

No, there is no indoor pool at this hotel.

Is Cendre Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a rainfall showerhead as well as a restaurant.

Are there hot tubs at Cendre Hotel?

No, this hotel doesn't have a spa tub.

Does Cendre Hotel have a restaurant with a breakfast menu?

Yes, Cendre Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Cendre Hotel allow pets to stay free of charge?

No, pets aren't allowed at Cendre Hotel though service animals are welcome.

Are there connecting rooms at Cendre Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Cendre Hotel?

The closest major airport to Cendre Hotel is Wuxi (WUX-Shuofang), which is 22.4 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Cendre Hotel?

No, you won't find guestrooms with balconies at Cendre Hotel.

Does Cendre Hotel offer wedding services?

Take advantage of the wedding venue at Cendre Hotel if you plan to say "I do" during your trip.

Cendre Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 38 reviews
Rating 8 - Good. 2 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Marcella

Traveled with family
The front desk clerks couldn't speak English but they did try to help best they could. The breakfast was not that good and worker didn't refill any food or drink. The ladies at the breakfast area were really rude and yelling at all the guests. The room was ok, the bed and pillows were really nice and comfy. The shower was good but the toilet always had problem flushing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. The stay would be perfect if smoking can be stopped more promptly.
Stayed 1 night in Nov 2024

6/10 Okay

CHANOKPHAT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff and service is good, but room was not in a good condition. Smoke smell was too strong
Stayed 2 nights in Sep 2024

10/10 Excellent

Shanlu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Table spaces are a bit small. No hotel phone in the room. A bit remote, no subway nearby.
Stayed 1 night in Jun 2024

10/10 Excellent

Soo Kin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! The room a bit hot...
Stayed 1 night in Mar 2024

8/10 Good

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Fairly close to areas of interest. Food in restaurant ok including breakfast
Stayed 3 nights in Dec 2023

10/10 Excellent

Valiant

Liked: Cleanliness, staff & service, property conditions & facilities
big and clean, quiet, and taxi easy call.
Stayed 10 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel but location a bit strange. The area seems to be undergoing some reconstruction, hopefully the overall condition will be better. Will stay here again.
Stayed 2 nights in Oct 2019

10/10 Excellent

Ren, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. The staffs are very friendly and helpful.
Stayed 10 nights in Nov 2019

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is surprising for this type of hotel, the place is amazing.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

thank you!!!

Staff is really great!!! Food is great too. Would definitely come back
Stayed 1 night in Nov 2019

10/10 Excellent

FOO KEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome and wonderful stay

Worth for money, clean and comfort environment, friendly staff, room is awesome. Just the shower room is a bit slippery.
Stayed 1 night in Sep 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for helping us.

It was amazing to stay at Cendre. The security staff and receptionist has been a great help to us for check-in. My partner left his backpack on the taxi which its plate was caught by camera. Without security staff and the boy who was the receptionist, we could not reach out for the police and contact the taxi driver. Highly recommend Centre hotel to everyone! Breakfast and dinner was great too.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kuo fu

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

CP值很高的飯店

房間寬敞舒適，床單、衛浴用品清潔，早餐美味。
Stayed 3 nights in Feb 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Nette Unterkunft, wir kommen gerne wieder.
Stayed 1 night in Nov 2024

4/10 Poor

assa

Disliked: Staff & service, property conditions & facilities
Hôtel propre et lumineux, personnel très bien. Hôtel éloigné de tout, petit déjeuner pas terrible, pas de choix.
Stayed 1 night in Oct 2024

2/10 Terrible

Chenguang, Upland

Liked: Property conditions & facilities
Disliked: Staff & service
The front desk guy’s service is unprofessional, check in experience was terrible. In addition, too many mosquitos in my room, my stay was generally OK but uncomfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service yang ramah dan sangat membantu. Very recommended!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryunosuke

Traveled with partner
Liked: Staff & service, property conditions & facilities
good
Stayed 3 nights in Jul 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lite lång borta från gamla delen av stan. Bra air condition. Trevlig personal men men deras engelskan var obefintlig (translater app nödvändig).
Stayed 3 nights in May 2024

10/10 Excellent

Kiyoko

Liked: Staff & service, amenities, property conditions & facilities
Stayed 12 nights in Mar 2023

10/10 Excellent

tian

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Deokhyeon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very strongly recommend this hotel

Every manager in this hotel is very kind, and seriously struggle to satisfy customer's demand, even very exotic one. The hotel is very calm, and my wife's mother (who is very sensitive) could sleep well. If you want to come to Suzhou, I strongly recommend this hotel.
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境舒適，服務週到，早餐豐富，價格合理，推薦!!
Stayed 2 nights in Dec 2019