6/10 Okay
Christine H.
Jan 27, 2023
Disliked: Cleanliness
Some good, some not so great
The house is very nice, but wasn’t quite as high quality or up to date as the listing implied. The house is large with several big living spaces and the location is great for a 2nd row home. We did had a few issues during our stay. Some of them were resolved, some weren’t. Upon arrival we realized the floors were filthy. Everyone’s feet were very dirty after walking around for a few hours. We had several kids staying at the house as well as a newly crawling baby so this was a big issue for us. The local office sent someone over quickly to take care of the situation. The cleaning crew that came did a great job, but it was an inconvenience to have to have this done during the first day of our vacation. We also quickly discovered that the dishwasher wasn’t working. The local office sent their maintenance person over to look at it, but he was unable to fix the problem. Apparently this was an on going issue that had not be resolved. They then sent an appliance repair man, but he apparently wasn’t able to resolve the issue either. The dishwasher was never fixed and the management never updated us regarding it. We had 9 people staying at the house and cooked 3 meals a day, so we spent a lot of precious vacation time hand washing dishes. Also the listing said there were some recreational items that weren’t at the house, the local office did offer some of these items, but it was yet another thing we had to deal with. One finally thing that was disappointing was the lack of grill. We’ve rented a several houses at Holden Beach and also had a grill, so we mistakenly assumed we would have access to one. Overall the house is nice, but for the cost we were disappointed with the issues we dealt with during our stay.
Christine H.
Stayed 7 nights in Aug 2022