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The Highland Hotel by Compass Hospitality

3.0 star property
Hotel in Strathpeffer with a restaurant and a bar

Choose dates to view prices

Photo gallery for The Highland Hotel by Compass Hospitality

Lounge
Lounge
Interior
Property grounds
Superior Double Room | Desk, iron/ironing board, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Bar

Explore the area

View in a map
Bay Highland Hotel, Strathpeffer, Scotland, IV14 9AN
  • Place, Strathpeffer Pavilion
    ‪3 min walk‬
  • Place, Strathpeffer Pump Room
    ‪9 min walk‬
  • Place, Blackmuir Wood
    ‪10 min walk‬
  • Airport, Inverness (INV)
    ‪38 min drive‬

Room options

View all photos for Twin Room

Desk, iron/ironing board, bed sheets

Twin Room

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room with Scenic View

Desk, iron/ironing board, bed sheets

Twin Room with Scenic View

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Desk, iron/ironing board, bed sheets

Double Room

7.4 out of 10
Good
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, iron/ironing board, bed sheets

Single Room

7.8 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, bed sheets

Family Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, bed sheets

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Scenic View

Double Room with Scenic View | Desk, iron/ironing board, bed sheets

Double Room with Scenic View

7.8 out of 10
Good
(8 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, bed sheets

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for 24 Hrs. Stay - Standard Double Room

Desk, iron/ironing board, bed sheets

24 Hrs. Stay - Standard Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Strathpeffer

The Highland Hotel by Compass Hospitality places you next to Upper Pump Room and within a 5-minute walk of Strathpeffer Pavilion. This 131-room, 3-star hotel has a restaurant and a bar/lounge, along with free self parking.

What's nearby

  • Upper Pump Room - 2 min walk - 0.1 miles
  • Strathpeffer Pavilion - 3 min walk - 0.2 miles
  • Strathpeffer Pump Room - 9 min walk - 0.5 miles
  • Blackmuir Wood - 10 min walk - 0.6 miles
  • Castle Leod - 5 min drive - 1.8 miles

Getting around

  • Dingwall Station - 8 min drive
  • Inverness (INV) - 32 min drive

Restaurants

  • ‪Glen Ord Distillery, Visitor Centre & Whisky Shop - ‬11 min drive
  • ‪Miss Ying Thai - ‬8 min drive
  • ‪Wimpy - ‬9 min drive
  • ‪Khan Tandoori - ‬13 min drive
  • ‪Tarvie Services - ‬10 min drive

About this property

The Highland Hotel by Compass Hospitality

Hotel in Strathpeffer with a restaurant and a bar
Guests staying at The Highland Hotel by Compass Hospitality enjoy free WiFi in public areas, a terrace, and a garden. There's free parking if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This hotel also has a ballroom.
TVs come with cable channels. Coffee makers, hair dryers, and phones are also standard.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Ballroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 4:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GBP 10 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 12.0 for adults and GBP 6.0 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Highland Hotel Strathpeffer
Highland Strathpeffer
The Highland Hotel
The Highland Hotel by Compass Hospitality Hotel
The Highland Hotel by Compass Hospitality Strathpeffer
The Highland Hotel by Compass Hospitality Hotel Strathpeffer

Frequently asked questions

Is free cancellation available at The Highland Hotel by Compass Hospitality?

The Highland Hotel by Compass Hospitality provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see around The Highland Hotel by Compass Hospitality?

This hotel in Strathpeffer is within a 10-minute walk of Upper Pump Room and Eagle Stone. You'll also find Strathpeffer Pump Room and Blackmuir Wood less than a mile away.

Is there parking available at The Highland Hotel by Compass Hospitality?

Yes, self parking is offered for free at the hotel.

Does The Highland Hotel by Compass Hospitality have a casino at the property?

No, The Highland Hotel by Compass Hospitality doesn't have a casino.

Is there an indoor pool at The Highland Hotel by Compass Hospitality?

No, there is no indoor pool at this hotel.

Is The Highland Hotel by Compass Hospitality a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include mountain views.

Does The Highland Hotel by Compass Hospitality have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Highland Hotel by Compass Hospitality have a restaurant with a breakfast menu?

Yes, The Highland Hotel by Compass Hospitality serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Highland Hotel by Compass Hospitality allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Highland Hotel by Compass Hospitality for a fee of GBP 10 per pet, per night.

Does The Highland Hotel by Compass Hospitality have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Highland Hotel by Compass Hospitality?

The closest major airport to The Highland Hotel by Compass Hospitality is Inverness (INV), which is 26.8 mi away (32 minutes by car).

Can I book a room with a balcony at The Highland Hotel by Compass Hospitality?

No, there aren't any guestrooms with balconies at The Highland Hotel by Compass Hospitality.

The Highland Hotel by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 184 out of 608 reviews
Rating 8 - Good. 221 out of 608 reviews
Rating 6 - Okay. 113 out of 608 reviews
Rating 4 - Poor. 61 out of 608 reviews
Rating 2 - Terrible. 29 out of 608 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value with clean room and quiet location. Included food and dinner service was average.
Stayed 1 night in Oct 2025

8/10 Good

Michael, Napier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great common areas.
Stayed 11 nights in Oct 2025

10/10 Excellent

ibrahim

Stayed 2 nights in Oct 2025

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with lots of character. Staff friendly and helpful. Unfortunately the food in the evening and at breakfast was very underwhelming.
Stayed 2 nights in Oct 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was good
Stayed 1 night in Oct 2025

6/10 Okay

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed in this Hotel a number of times and never had any complaints. But on this stay the evening dinner was on a four day rota and the main course was not very good. Breakfast time the replenishment of empty dishes was slow. Overall the Hotel has gone down since last year.
Stayed 4 nights in Oct 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service
A little tatty in finish of painting & decor, but best of three I stayed in in 3 days. Evening entertainment was unexpected & thoroughly enjoyable.
Stayed 1 night in Sep 2025

6/10 Okay

Deborah

Traveled with family
Friendly staff. Our room however although clean had a smell which made the stay unpleasant.
Stayed 1 night in Sep 2025

8/10 Good

Elyse N, Union

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alan, the food and beverage manager was outstanding! He provided ideas of places to visit. His love for The Highlands is infectious!
Stayed 7 nights in Aug 2025

6/10 Okay

MARK

Business traveler
Clean hotel and staff good, somewhat dated .
Stayed 1 night in Sep 2025

8/10 Good

Sean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice old building in a pretty town

Clean, simple room. Shower was ok, low on pressure. Biggest problem is the walls are paper thin. It was too hot but was fine with the window left open. Everything else was good, had a lovely stay.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay. Good food.
Stayed 1 night in Sep 2025

8/10 Good

amber

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable room and yummy breakfast! We really enjoyed the entertainment on the nightvwe arrived.
Stayed 2 nights in Sep 2025

6/10 Okay

Jim

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is an old hotel with a history of being a Victorian spa. Parts of the hotel are run down, however the room was spacious and clean. Beautiful scenery. We arrived a little early so our room was not ready - this was fine. The receptionist was rather officious and not particularly welcoming. We were asked to complete a hard copy form for our check-in details which was fine but we were not given a key to our room, so we could sit in the reception area (spacious and comfortable) in readiness to go to our room when ready. The receptionist never called us when the room was in fact ready. We were fortunate to ask a the desk to enquire about our room just as a large coach load of guests arrived. Had we not done so we would have had to wait until the coach load were checked in! The hotel was great but the check-in was not efficient or welcoming.
Stayed 1 night in Sep 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ok but drinks choice was underwhelming.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room staff were great
Stayed 3 nights in Sep 2025

10/10 Excellent

Ryan, Houston

Stayed 3 nights in Sep 2025

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice little town
Stayed 2 nights in Sep 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Lindsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

We booked this hotel for our anniversary stop on our 2 week long trip across Scotland. We got there and there was 4 tour buses of people, which is nobodys fault. We finally get to our room and it was NOT what was pictured. Mold on the shower head, bathroom light, all around the shower. Stained carpet, dated furniture. The smallest tv I've ever seen. Uncomfortable bed. You could see the hallway light all around the door so there was zero sound proofing. I'm not sure if the tour groups got the rooms like the ones pictured, but I was so disappointed.
Stayed 1 night in Sep 2025

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

4/10 Poor

gavin

Disliked: Cleanliness, property conditions & facilities
The room should have been serviced on the 2nd day of our stay but was missed. When brought to their attention, only a small part of what should have been done was done. The hotel was servicing many coach loads of people with too few staff.
Stayed 3 nights in Sep 2025

2/10 Terrible

Raymond

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what was expected

The photos dont correspond to the conditions of the hotel. Everything was quite old and decrepit. The floors in the hallways were skew, the room has a unpleasant smell , and the ceiling had quite severe water damage. The sheets also were stained. Though the breakfast was quite pleasant and staff were kind. Overall, mediocre at best.
Stayed 1 night in Aug 2025

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

It was really nice and clean
Stayed 2 nights in Sep 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Subpar experience, requires modernising.

The building itself and the surrounding area is stunning, however the room I booked looked nothing like it did in the pictures. The room was disproportionally large, it created a feeling of coldness and the lighting in the bedroom and bathroom gave the room a very clinical feel. The bathroom itself was extremely dated, and again felt very clinical. The service from the staff was subpar with the exception of a younger man who was working on reception at night, he was extremely friendly. This is a hotel with strict rules, the bar shuts early, the pool table is unavailable later in the evening and the door is locked at 1am. The management of this hotel should consider modernising both the rooms and overall guest experience, if not, the prices should be lowered. This is a two star experience in the opinion of someone who regularly books hotels.
Stayed 3 nights in Aug 2025

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