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The Highland Hotel by Compass Hospitality

3.0 star property
Hotel in Strathpeffer with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for The Highland Hotel by Compass Hospitality

Front of property
Bar (on property)
Lounge
Superior Twin Room | 1 bedroom, desk, iron/ironing board, bed sheets
Lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
Bay Highland Hotel, Strathpeffer, Scotland, IV14 9AN
  • Strathpeffer Pavilion
    ‪3 min walk‬
  • Strathpeffer Pump Room
    ‪9 min walk‬
  • Falls of Rogie
    ‪8 min drive‬
  • Inverness (INV)
    ‪39 min drive‬

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Room options

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room | 1 bedroom, desk, iron/ironing board, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Scenic View

1 bedroom, desk, iron/ironing board, bed sheets

Twin Room with Scenic View

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, desk, iron/ironing board, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, desk, iron/ironing board, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

1 bedroom, desk, iron/ironing board, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

1 bedroom, desk, iron/ironing board, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Scenic View

Double Room with Scenic View | 1 bedroom, desk, iron/ironing board, bed sheets

Double Room with Scenic View

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Strathpeffer

The Highland Hotel by Compass Hospitality places you next to Upper Pump Room and within a 5-minute walk of Strathpeffer Pavilion. This 131-room, 3-star hotel has a restaurant and a bar/lounge, along with free self parking.

What's nearby

  • Strathpeffer Pavilion - 3 min walk - 0.2 miles
  • Strathpeffer Pump Room - 9 min walk - 0.5 miles
  • Highland Museum of Childhood - 2 min drive - 0.6 miles
  • Castle Leod - 5 min drive - 1.8 miles
  • Falls of Rogie - 8 min drive - 3.8 miles

Getting around

  • Dingwall Station - 8 min drive
  • Inverness (INV) - 32 min drive

Restaurants

  • ‪Cookies chinese - ‬8 min drive
  • ‪Glenord Distillery Visitor Centre - ‬10 min drive
  • ‪Cononbridge Chinese Takeaway and Chip Shop - ‬13 min drive
  • ‪Strathpeffer Old Station - ‬10 min walk
  • ‪Tarvie Services - ‬8 min drive

About this property

The Highland Hotel by Compass Hospitality

Hotel in Strathpeffer with a 24-hour front desk and a restaurant
Guests staying at The Highland Hotel by Compass Hospitality enjoy free WiFi in public areas, a terrace, and a garden. There's free parking if you drive. The 24-hour front desk has staff always at the ready. This hotel also has a ballroom.
TVs come with cable channels. Coffee makers, hair dryers, and phones are also standard.

Languages

English

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Front of property

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Ballroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 12.0 for adults and GBP 6.0 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Highland Hotel Strathpeffer
Highland Strathpeffer
The Highland Hotel
The Highland Hotel by Compass Hospitality Hotel
The Highland Hotel by Compass Hospitality Strathpeffer
The Highland Hotel by Compass Hospitality Hotel Strathpeffer

Frequently asked questions

Is free cancellation available at The Highland Hotel by Compass Hospitality?

The Highland Hotel by Compass Hospitality provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see around The Highland Hotel by Compass Hospitality?

This hotel is located in Strathpeffer, just steps from Upper Pump Room. You'll also find Strathpeffer Pump Room and Blackmuir Wood less than a mile away.

Will I be able to park at The Highland Hotel by Compass Hospitality?

Yes, self parking is offered for free at the hotel.

Does The Highland Hotel by Compass Hospitality have a casino at the property?

No, The Highland Hotel by Compass Hospitality doesn't have a casino.

Is there an indoor pool at The Highland Hotel by Compass Hospitality?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Highland Hotel by Compass Hospitality?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include mountain views.

Are there hot tubs at The Highland Hotel by Compass Hospitality?

No, there isn't a spa tub at this hotel.

Does The Highland Hotel by Compass Hospitality have a restaurant with a breakfast menu?

Yes, The Highland Hotel by Compass Hospitality serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Highland Hotel by Compass Hospitality allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Highland Hotel by Compass Hospitality for a fee of GBP 10 per pet, per night.

Does The Highland Hotel by Compass Hospitality have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Highland Hotel by Compass Hospitality?

The closest major airport to The Highland Hotel by Compass Hospitality is Inverness (INV), which is 26.8 mi away (32 minutes by car).

Can I book a room with a balcony at The Highland Hotel by Compass Hospitality?

No, at The Highland Hotel by Compass Hospitality, there aren't any guestrooms that list a balcony.

The Highland Hotel by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 156 out of 510 reviews
Rating 8 - Good. 187 out of 510 reviews
Rating 6 - Okay. 89 out of 510 reviews
Rating 4 - Poor. 52 out of 510 reviews
Rating 2 - Terrible. 26 out of 510 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Callum, Englefield Green

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel. I arrived to a beautiful old hotel lodge lobby. It’s lined with fantastic old pinewood panelled walls. The staircase was also quite nice to look at. The staff were very friendly and parking was easy. My room was clean, nice and warm. Good hot water pressure, comfortable bed and it was quiet at night. I used the Highland Hotel as a base to drive around the Upper Highlands for a few days. Definitely a great pick. I didn’t eat or drink at the Hotel, but the bar looked good with plenty of comfortable places to sit. I had a nice stay. 👍
Stayed 3 nights in Mar 2025

8/10 Good

Mariia

Stayed 1 night in Mar 2025

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
classic large hotel, great history. very quiet at the moment but staff were friendly, especially the lady behind the bar (and reception too!) Would stay again
Stayed 2 nights in Feb 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Nice hotel, large entrance and reception hall. Room clean and warm. Well worth the cost.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Stayed 1 night in Jan 2025

4/10 Poor

Marcin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Building itself looks very nice but definitely needs upgrades. First thing we've noticed was old single glazed windows without possibility to lock them. Cups was dirty with hair inside and spoons in the room looks like someone licked and left them on the table. Another thing is tiny radiators in such a big room. There is not a chance to heat the room with them. We needed to ask for additional heater which have been provided (small oil electric heater) but didn't make much difference as we woke up with ice on the window inside the room. Restaurant food... Well not much choice but dinner wasn't bad but breakfast... Don't know where to start. Barely few guests in there yet food lukewarm, dirty jugs, hairs on the food, coffee jugs empty and the guy who seems to be responsible for all the food served looks like he couldn't be less bothered. Only good thing in this place is attitude of receptionists. Both of them was really helpfull. Do we come back? Not.
Stayed 3 nights in Jan 2025

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Julie

Traveled with partner
Disliked: Amenities, property conditions & facilities
We were given a pokey little room, (really small not enough seats) not as advertised on the website. The bathroom was from the 1970s, there was no TV,the telephone was unplugged. When we plugged it in it still didn’t work. The room smelled of mothballs with old fashioned furniture. As the phone didn’t work My husband had to go down to reception to complain about the lack of a TV. He was given another room key so we moved. This room was bigger and more modern with an updated bathroom. Although more up to date , some of the furniture was worn out- 2 chairs especially were totally worn out on the seat /back. To top it all, when we put the TV on, the reception was soo bad we could only get to watch 1 channel as every other channel froze/pixelated!
Stayed 1 night in Dec 2024

8/10 Good

Violet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Always comfortable
Stayed 2 nights in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort

Overnight stay

Staff were friendly and service was good from them ,room was a bit dated but warm and comfortable
Stayed 1 night in Dec 2024

8/10 Good

RODGER

Traveled with partner
Liked: Cleanliness
.
Stayed 1 night in Dec 2024

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

comfortable, we have visited several times this year.
Stayed 2 nights in Nov 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fixed menu and set price. Only two options, chicken or haddock. Need more options.
Stayed 1 night in Oct 2024

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Business traveler
Liked: Staff & service, room comfort

Highland stay

Nice stay very comfortable though could do with a revamp a bit expensive for what we got
Stayed 4 nights in Jul 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Highlander

Comfortable and convenient. Dining options within are limited, but other options are available. Special mention for Murray, the night porter, who dealt very efficiently and effectively with a crowd of exceptionally noisy and unruly Chinese students whom were partying into the early hours. Top marks Murray !
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room

Comfortable room with excellent view of the main street of Strathpeffer
Stayed 3 nights in Oct 2024

10/10 Excellent

Laurie

Stayed 4 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ellie

Stayed 2 nights in Sep 2024

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort

Faded splendour undergoing transformation.

The hotel's position overlooking the spa and its gardens is fabulous, and the public rooms present a beautiful Victorian ambience. Despite a restricted evening menu, the dining room served superb food, and the staff provided excellent service. This was a very positive aspect of my stay. When one arrives late during the weekend, car parking problems arise, as I experienced last Saturday when all regular parking spaces were occupied. This forced me to park on a grass verge within the premises. On the negative side, the central heating in the allocated room did not work, so the hotel manager switched rooms for me. Further, as an arthritic 84-year-old with a bed that was as hard as a rock to sleep on, the experience was most uncomfortable. However, I understand the hotel is undergoing a comprehensive upgrade. I am confident that the result will be excellent and the Highland Hotel will return to its former glory.
Stayed 2 nights in Sep 2024

2/10 Terrible

Donna

Disliked: Cleanliness, property conditions & facilities, room comfort
Just stayed for one night, room was freezing had to ask for a heater, right next to a squeaky hall door which opened every 20 minutes, mould all around the bath. The receptionist was lovely but needs updated window sills were crumbling.
Stayed 1 night in Oct 2024

8/10 Good

Werner

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

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