Mercure Stratford-upon-Avon Shakespeare Hotel

4.0 star property
Hotel in Stratford-upon-Avon with a 24-hour front desk and a restaurant

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Photo gallery for Mercure Stratford-upon-Avon Shakespeare Hotel

Interior entrance
Classic Twin Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Lounge
Bar (on property)
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly

Explore the area

View in a map
Chapel Street, Stratford-upon-Avon, England, CV37 6ER
  • Place, Royal Shakespeare Theatre
    ‪4 min walk‬
  • Place, Shakespeare's Birthplace
    ‪6 min walk‬
  • Place, Anne Hathaway's Cottage
    ‪3 min drive‬
  • Airport, Birmingham (BHX)
    ‪37 min drive‬

Room options

Classic Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Privilege, Twin Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room, 1 Double Bed

8.4 out of 10
Very good
(22 reviews)
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Stratford-upon-Avon

Located in Stratford-upon-Avon City Centre, Mercure Stratford-upon-Avon Shakespeare Hotel is next to Shakespeare’s Schoolroom & Guildhall and Nash's House. This 78-room, 4-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Royal Shakespeare Theatre - 4 min walk - 0.3 miles
  • Shakespeare's Birthplace - 6 min walk - 0.4 miles
  • Stratford-upon-Avon College - 9 min walk - 0.5 miles
  • Stratford Racecourse - 3 min drive - 1.3 miles
  • Anne Hathaway's Cottage - 3 min drive - 1.3 miles

Getting around

  • Stratford-Upon-Avon Station - 11 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Dirty Duck - ‬4 min walk
  • ‪The Garrick Inn - ‬2 min walk
  • ‪All Bar One - ‬3 min walk
  • ‪The Golden Bee - ‬3 min walk
  • ‪Sabai Sabai - ‬5 min walk

About this property

Mercure Stratford-upon-Avon Shakespeare Hotel

Hotel in Stratford-upon-Avon with a 24-hour front desk and a restaurant
Mercure Stratford-upon-Avon Shakespeare Hotel features free WiFi in public areas, a meeting room, and a computer station. Self parking is available for GBP 15 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. MP3 docks, minibars, and coffee makers are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Self parking on site (GBP 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1764
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from August 1 2024 to October 1 2025 (dates subject to change).
This property will be closed from November 1 2023 to May 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers limited parking, along with discounted offsite parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Stratford-upon-Avon
Mercure Shakespeare
Mercure Shakespeare Hotel
Mercure Shakespeare Hotel Stratford-upon-Avon
Mercure Shakespeare Stratford-upon-Avon
Mercure Stratford-upon-Avon Hotel
Mercure Stratford-upon-Avon Shakespeare
Mercure Stratford-upon-Avon Shakespeare Hotel
Shakespeare Hotel
Shakespeare Mercure
Mercure Stratford-upon-Avon Shakespeare Hotel Hotel

Frequently asked questions

Is a free cancellation option available at Mercure Stratford-upon-Avon Shakespeare Hotel?

Mercure Stratford-upon-Avon Shakespeare Hotel offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see near Mercure Stratford-upon-Avon Shakespeare Hotel?

This hotel is situated in Stratford-upon-Avon City Centre, just steps from Royal Shakespeare Theatre and Swan Theatre, and within a short walk of Shakespeare's Birthplace. You'll also find Stratford Butterfly Farm and Town Hall Stratford upon Avon less than a mile away.

Is there parking available at Mercure Stratford-upon-Avon Shakespeare Hotel?

Yes, parking is offered for GBP 15 per night. Though parking is limited, accessible parking is also available.

Does Mercure Stratford-upon-Avon Shakespeare Hotel feature a casino at the property?

No, Mercure Stratford-upon-Avon Shakespeare Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Stratford-upon-Avon Shakespeare Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercure Stratford-upon-Avon Shakespeare Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Does Mercure Stratford-upon-Avon Shakespeare Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Stratford-upon-Avon Shakespeare Hotel have a restaurant with a breakfast menu?

Yes, Mercure Stratford-upon-Avon Shakespeare Hotel serves an English breakfast for a surcharge each morning at Restaurant.

Will Mercure Stratford-upon-Avon Shakespeare Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Stratford-upon-Avon Shakespeare Hotel for a fee of GBP 10.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Stratford-upon-Avon Shakespeare Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Mercure Stratford-upon-Avon Shakespeare Hotel?

The closest major airport to Mercure Stratford-upon-Avon Shakespeare Hotel is Coventry (CVT), which is 18.3 mi away (23 minutes by car). Another top airport is Birmingham Airport (BHX), which is located 27.3 mi away (32-minute drive).

Can I book a room with a balcony at Mercure Stratford-upon-Avon Shakespeare Hotel?

No, you won't find guestrooms with balconies at Mercure Stratford-upon-Avon Shakespeare Hotel.

Does Mercure Stratford-upon-Avon Shakespeare Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Mercure Stratford-upon-Avon Shakespeare Hotel.

Mercure Stratford-upon-Avon Shakespeare Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 365 out of 1000 reviews
Rating 8 - Good. 396 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Disappointing

Room was large and clean, bed comfortable. Lots of glasses and room service trays in all the corridors. Hotel desperately needs refurbishing, no atmosphere or style to the place. Shame as a waste of a potentially beautiful building
Stayed 1 night in Oct 2023

8/10 Good

Lisa

Stayed 2 nights in Oct 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Expensive for the condition of the hotel.

We didn’t know until we arrived the hotel is closing down for a refurbishment and has been bought out. Our bathroom was dangerous. Shower was literally coming away from the wall toilet flush didn’t work every time. Bedroom dirty. We don’t mind tired as long as things work and are clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning old building & comfy stay

Really enjoyed our little overnighter here. Absolutely stunning building. Nice size room with high ceiling in gorgeous Tudor style. Bed comfy nice bedding. Read some bad reviews but was pleasantly surprised. Yes the carpet is a little old and the chair by the window but it’s all part of the charm. Large modern bathroom. Only negative was a little dust on the windowsills nothing to ruin a lovely comfy night sleep and lovely staff at check in too
Stayed 1 night in Oct 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly. Room comfortable. The hotel is about to close for refurbishment- and it is looking pretty tired right now. Very conveniently situated for the theatre.
Stayed 1 night in Oct 2023

4/10 Poor

Miss Emma

Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn't stay again

The location is good but the hotel is very shabby and dirty. Our hotel room had black mould and the bath taps weren't working properly. We also didn't have any heating and there were no car parking spaces.
Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities

Sub standard hotel with good location

The hotel boasts a fantastic location, but regrettably falls short of expectations given its price point. Contrary to the enticing images displayed, there was a notable absence of afternoon tea options, with the caveat that such bookings must be made in advance via an external platform, such as Groupon. Furthermore, the car park operates on a first-come, first-served basis, with an additional inconvenience of no staff available at the front desk upon my arrival, resulting in a lengthy 30-minute wait just to check-in. Much better hotels on the vicinity!!!
Stayed 1 night in Oct 2023

8/10 Good

Noreen

Liked: Cleanliness, staff & service, room comfort
Fantastic location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Stayed 1 night in Oct 2023

6/10 Okay

Simon

Stayed 1 night in Sep 2023

8/10 Good

MARY

Stayed 2 nights in Sep 2023

10/10 Excellent

Bill

Stayed 1 night in Sep 2023

8/10 Good

caroline

Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel with a real sense of place. I loved the fact that the rooms were named after Shakespeare characters. The hotel was old but with all the modern conveniences (a lift, ensuite facilities).
Stayed 6 nights in Sep 2023

10/10 Excellent

David, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Very well appointed property ideally situated in centre of Stratford. Breakfast was very generous with good choice of cerals and cooked items. Staff were friendly, approachable and efficient.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kee Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its actually 3 houses joined as 1. Ask for the rooms on the life/car park side for newer rooms with level floorings. Ask for the older side if you like to stay in a Tudor house.
Stayed 4 nights in Sep 2023

6/10 Okay

Joanna

Old building so expected it to not have all mod cons, but room was a little shabby and could do with updating.
Stayed 1 night in Sep 2023

8/10 Good

Yvonne, Oronoco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming stay with an easy walk to the Royal Shakespeare Theatre and the waterfront. The room was quaint and comfortable with a large bathroom and great shower (inside a tub). The breakfast was a typical UK affair with a variety of breads, jams, fruit and hot foods served in a common room with close-together tables. The front rooms have low-beamed ceilings and lots of ambience.
Stayed 2 nights in Sep 2023

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely disappointing

This hotel is desperately in need of updating. The first room we were offered had ripped net curtains, casement windows that would not close properly with no secondary glazing and was located in a separate block across the car park from the main hotel. The outside door to this block was open when we arrived and windows into the corridor were wide open - security was clearly not a priority. I wasn't comfortable staying in this room and the receptionist gave us unlabelled keys to another room in the main hotel. On opening the door to this room, I was extremely surprised to find that it was already occupied by another guest. We were offered another room, back on the second floor of the other block and had to accept this room as there were literally no other hotel rooms available in Stratford that night (and believe me, I looked). The sheets and duvet were clean, and that is the only positive thing I can say about it. Furniture covers were stained, walls were dirty, there were gaps between the wall and window frames, the spaces between the window and secondary glazing were filthy with dead insects, the soap and shower gel dispensers were empty. Bedside lamps did not work, bedside drawer would not stay closed. Parking was very limited on site. We left before breakfast. The receptionist we dealt with was not rude, but nor was she helpful or particularly polite. Overall very far from what we expected from a branded 4 star hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

E

Stayed 2 nights in Sep 2023

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old Hotel...Great Location!
Stayed 1 night in Aug 2023

4/10 Poor

Valerie

Traveled with family
Disliked: Property conditions & facilities, room comfort

Long in the tooth

Water temperature in shower went from scalding hot to ice cold. No way to get consistent temperature. AirCon was terribly inefficient and didn’t work consistently. Our room number and room was virtually unfindable as no directional signage had our room number. Overall a very poor experience for the price we paid.
Stayed 1 night in Sep 2023