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North West Castle Hotel

3.0 star property
Eco-certified hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for North West Castle Hotel

Building design
Indoor pool
Fireplace
Banquet hall
Double or Twin Room (Loch View ) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym

Explore the area

View in a map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Place, Castle Kennedy Gardens
    ‪7 min drive‬
  • Place, Cairnryan Port
    ‪8 min drive‬
  • Place, Cairnryan Stena Line Terminal
    ‪13 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View ) | Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room (Loch View )

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room (Classic)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Stranraer

North West Castle Hotel places you within a 10-minute stroll of Stranraer Museum and Castle of St John. This 3-star hotel has 73 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Stranraer Museum - 6 min walk - 0.4 miles
  • Castle of St John - 7 min walk - 0.4 miles
  • Castle Kennedy Gardens - 7 min drive - 4.4 miles
  • Cairnryan Port - 8 min drive - 6.0 miles
  • Cairnryan Stena Line Terminal - 13 min drive - 8.1 miles

Getting around

  • Stranraer Station - 5 min walk
  • Glasgow (PIK-Prestwick) - 71 min drive

Restaurants

  • ‪The Fig & Olive - ‬7 min walk
  • ‪Hong Kong City - ‬4 min walk
  • ‪Harbour House Hotel - ‬11 min drive
  • ‪The Crown - ‬11 min drive
  • ‪The Coffee Bean - ‬4 min walk

About this property

North West Castle Hotel

Eco-certified hotel with 2 restaurants and bars
At North West Castle Hotel, guests enjoy an indoor pool, a gym, and a sauna. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Electric kettles, desks, and wardrobes or closets are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Dogs only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

Frequently asked questions

Is free cancellation available at North West Castle Hotel?

North West Castle Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see near North West Castle Hotel?

This hotel in Stranraer is within a 10-minute walk of Stranraer Museum, Castle of St John, and Mull of Galloway Trail - North. Castle Kennedy Gardens is also within a driving distance of 4.9 mi.

Will I be able to park at North West Castle Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does North West Castle Hotel include a casino at the property?

No, North West Castle Hotel doesn't have a casino.

Will I find an indoor pool at North West Castle Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

Is North West Castle Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and 2 restaurants.

Does North West Castle Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does North West Castle Hotel have a restaurant that serves breakfast?

Yes, North West Castle Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will North West Castle Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at North West Castle Hotel for a fee of GBP 10.00 per pet, per night.

Are there connecting rooms at North West Castle Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at North West Castle Hotel?

Yes, some guestrooms at North West Castle Hotel offer a balcony and may feature lake views.

Reviews

North West Castle Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 409 out of 816 reviews
Rating 8 - Good. 268 out of 816 reviews
Rating 6 - Okay. 92 out of 816 reviews
Rating 4 - Poor. 38 out of 816 reviews
Rating 2 - Terrible. 9 out of 816 reviews

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service
The history of the building was used to create a very nice atmosphere, staff attentive, a nice overnight stay,
Stayed 1 night in Jul 2025

10/10 Excellent

Safiya

Stayed 2 nights in Jun 2025

4/10 Poor

Alan

Business traveler
Disliked: Property conditions & facilities

Old & dated

Stayed 4 nights in Jun 2025

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lively hotel and the pool was wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful property, lovely meals and a very comfortable bed!
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully maintained Victorian hotel (we stayed in the older part). Lovely lounge and pub. The room was very clean and spacious. The town has loads of restaurants and shops within walking distance of the hotel and views of the loch are spectacular. Highly recommended!
Stayed 1 night in Jul 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

A dreadful bed but great breakfast

We stayed in a room in the 'new' part. The bed was dreadful which resulted in little sleep. There was no sound proofing in the 'new' area as we constantly heard people talking in the corridor and the banging of doors until around 1am as well as a droning noise like an extractor running all night. The breakfast was fantastic, all freshly cooked to order which makes such a difference. The staff were all extremely polite and customer focused and we made use of the leisure facilities which were a bit tired and could do with some updating, especially the showers in the ladies changing area with poor water pressure. A drying machine would certainly benefit the area to take the moisture from swimming costumes too. Overall an okay stay.
Stayed 1 night in Jun 2025

6/10 Okay

Suzanne

Traveled with family

One night stay

We spend one night in the hotel as we were booked on an early ferry. We booked a family room and this was located in the lodge at the back of the hotel. It had a small car park outside the lodge which was handy. The room was split into two sleeping areas which was a nice surprise. The rooms are very dates and rundown and in need of upgrade. The staff I met were very friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

8/10 Good

Sheila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

6/10 Okay

Jack

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful and food was really good. The hotel has lots original and charming features and good on site parking too.
Stayed 1 night in Jun 2025

6/10 Okay

Rita

Traveled with family
Liked: Staff & service
Our view was not a good view of the lovely area
Stayed 1 night in Jun 2025

10/10 Excellent

Laurence

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just used this hotel as an overnight before the ferry. Very comfortable and helpful friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

A lovely stay, nice big room overlooking the bay, if a bit dated. Food in restaurant was excellent but the portion size was way too big, my husband and I couldn’t finish our meal, so on the second night we only had starters.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my first visit to Stranraer. The hotel was really convenient for the train station, and the town centre.The staff were very welcoming and helpful. The room was very spacious and comfortable
Stayed 1 night in May 2025

6/10 Okay

Michael

Business traveler
Liked: Cleanliness
Outside of the building looked run down, rooms where very dated and the mattress tog must of been very high as I was sweating all night. Couldn't see the TV from the bed as it was so small. Food was lovely though
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent from start to finish, every single member of staff was a credit to you. Lovely hotel, fantastic pool/Jacuzzi/sauna, great food and a lovely bar to sit and enjoy a few drinks. Booked this just to let us get to an early ferry easily but it genuinely added on a very valued and enjoyable night to our Holiday.
Stayed 1 night in Jun 2025

10/10 Excellent

Carrie, Abilene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the front desk staff was extremely pleasant. We enjoyed the restaurant cuisine and the game room downstairs.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to find, large car park and friendly staff Centrally located meaning wvweything was in walking distance
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally placed for us travelling by train. Very comfortable and welcoming. Good breakfast. Thank you.
Stayed 1 night in Jun 2025