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Holiday Inn Express Stoke On Trent by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Stoke On Trent by IHG

Property amenity
Reception
Bar (on property)
Exterior
Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • Place, bet365 Stadium
    ‪3 min walk‬
  • Place, Fenton Manor Sports Complex
    ‪2 min drive‬
  • Place, Staffordshire University
    ‪3 min drive‬
  • Airport, Manchester (MAN)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.0 out of 10
Very good
(13 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(26 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Room amenity

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(50 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.8 out of 10
Excellent
(12 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Stoke-on-Trent

Fenton Manor Sports Complex is within 2 miles (3 km) of Holiday Inn Express Stoke On Trent by IHG while other popular attractions such as Kings Hall are within 3 miles (5 km). This 123-room, 3-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • bet365 Stadium - 3 min walk - 0.2 miles
  • Little Moreton Hall - 2 min drive - 1.3 miles
  • Fenton Manor Sports Complex - 2 min drive - 1.1 miles
  • Kings Hall - 2 min drive - 1.5 miles
  • Staffordshire University - 3 min drive - 1.5 miles

Getting around

  • Longton Station - 7 min drive
  • Manchester Airport (MAN) - 53 min drive

Restaurants

  • ‪Oatcake Annies - ‬3 min drive
  • ‪King Street Oatcakes - ‬3 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪The Cottage - ‬5 min drive
  • ‪Harvester - ‬2 min walk

About this property

Holiday Inn Express Stoke On Trent by IHG

Holiday Inn Express Stoke On Trent by IHG features free WiFi in public areas, conference space, and coffee in a common area. Self parking is offered for GBP 7 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a vending machine and a water dispenser.
32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include electric kettles, ironing boards, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 463 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per stay
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 7 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Are free cancellation options available at Holiday Inn Express Stoke On Trent by IHG?

Holiday Inn Express Stoke On Trent by IHG offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do close to Holiday Inn Express Stoke On Trent by IHG?

This hotel is located in Stoke-on-Trent, just steps from bet365 Stadium. You'll also find Fenton Manor Sports Complex and Gladstone Pottery Museum within a short drive.

Is parking available on site at Holiday Inn Express Stoke On Trent by IHG?

Yes, parking is offered for GBP 7 per day. Bicycle parking is also available for guests.

Does Holiday Inn Express Stoke On Trent by IHG feature a casino at the property?

No, Holiday Inn Express Stoke On Trent by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Stoke On Trent by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express Stoke On Trent by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a bar and a restaurant.

Does Holiday Inn Express Stoke On Trent by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Stoke On Trent by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Stoke On Trent by IHG serves free self-serve breakfast each morning from its restaurant.

Will Holiday Inn Express Stoke On Trent by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Express Stoke On Trent by IHG for a fee of GBP 30 per pet, per stay.

Does Holiday Inn Express Stoke On Trent by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Stoke On Trent by IHG?

The closest major airport to Holiday Inn Express Stoke On Trent by IHG is Manchester Airport (MAN), which is about 26.2 mi away.

Can I book a room with a balcony at Holiday Inn Express Stoke On Trent by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Stoke On Trent by IHG.

Holiday Inn Express Stoke On Trent by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 509 out of 1007 reviews
Rating 8 - Good. 300 out of 1007 reviews
Rating 6 - Okay. 111 out of 1007 reviews
Rating 4 - Poor. 48 out of 1007 reviews
Rating 2 - Terrible. 39 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Claire

Stayed 1 night in Oct 2025

6/10 Okay

Chika

Traveled with family
Liked: Staff & service
Disliked: Amenities
Hotel room given had lots of pet hairs around which I wasn't happy about. Shower ran lukewarm and cold water not as hot for a good hot shower. Breakfast was great though and staffs that attended to me were friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all lovely,the breakfast was delicious too,lots of choice,the room was really nice ,but the bed was awful,we both found it so uncomfortable ,the premier inn bed is so much more comfortable and bigger,plus the quilt was very small for the bed,the bathroom was lovely and clean,and the shower was good for me been upright,the pressure wasnt very good though,apart from the bed ,everything was really nice,we enjoyed our stay,and all the staff,checkin and breakfast restaurant staff were really nice too
Stayed 1 night in Nov 2025

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Courteous staff
Stayed 1 night in Nov 2025

6/10 Okay

Graeme

Business traveler
Disliked: Property conditions & facilities
Would not stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, friendly. Nice room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2025

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast options
Stayed 1 night in Nov 2025

4/10 Poor

Jakob

Liked: Cleanliness
Disliked: Staff & service
Great room, really clean and comfortable. So I won't fault that. But staff were really unfriendly. Breakfast was a disaster. Staff gave my table away when I was getting cooked breakfast then left me wandering holding my quickly cooling plate of food whilst they tried to find a new table and failed, eventually they found and cleaned one. But then they blamed me for not leaving an object to signify I was at the table, my phone. If my phone had got stolen who would be to blame?
Stayed 1 night in Nov 2025

10/10 Excellent

Hinay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was super, checkin was easy, staff were great and lovely breakfast! Thabk you!
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Stayed 2 nights in Oct 2025

4/10 Poor

Katie

Disliked: Cleanliness, amenities, property conditions & facilities
Reception weren’t the friendliest. They were fine but didn’t go the extra mile. I wasn’t told which way to go for my room or where the lift was etc. the hotel itself is very tired. I’d had a 4 hour drive and upon arrival I saw a sign saying there was no evening food which was disappointing. The corridors were littered. The carpets very dirty and worn. The room was awful. Dirty throughout. Stubble hair all over the shower walls. Kettle full of limescale. Beds were very old. The whole place just felt dirty.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities
All good
Stayed 2 nights in Nov 2025

4/10 Poor

samuel

Stayed 2 nights in Nov 2025

10/10 Excellent

Diana

Stayed 3 nights in Oct 2025

10/10 Excellent

Ashleigh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great overnight stay while visiting Alton towers staff at check in and breakfast were all very helpful. Good variety of options at breakfast. Room spacious and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Lewis

Stayed 1 night in Oct 2025

6/10 Okay

Helen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The lighting in the room was inadequate it was very dim. The reading lights at the side of the bed were brighter but could not be angled very well. The heating fan clicked in every few minutes but was very noisy. This was disturbing during the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine . Staff friendly. Bed comfy room clean. They just need Yorkshire tea instead of pg tips 😂
Stayed 1 night in Oct 2025

10/10 Excellent

Lewis

Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wry helpful and informative staff, very friendly , rooms were great and spacious , the free breakfast was absolutely fantastic
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

6/10 Okay

Ian

Traveled with family
Stayed 1 night in Oct 2025

8/10 Good

Grzegorz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025