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Alton Towers Hotel

Property class: 2.5

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Photo gallery for Alton Towers Hotel

A lobby with a central statue, a staircase, and a sign for 'Aiton Town's Resort'.
A hotel with colorful buildings, a swimming pool, and a water slide.
A reception desk with a wooden finish, a digital kiosk, and a sign reading 'Enchanted Village Welcome Desk.'
A hotel room with two beds, a desk, and a window with curtains.
A spacious indoor area with wicker furniture, a stone floor, and a variety of hanging lights.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Alton Towers Resort, Stoke-on-Trent, England, ST104DB
  • Place, Alton Towers
    ‪1 min walk‬
  • Place, Skyride
    ‪1 min walk‬
  • Place, Peak District National Park
    ‪31 min drive‬
  • Airport, Manchester (MAN)
    ‪82 min drive‬

Room options

View all photos for Family Triple Room (Alton Hotel Explorer)

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a bookshelf, and a quilt with nautical designs.

Family Triple Room (Alton Hotel Explorer)

  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Design Quadruple Room (Alton Hotel Moon Voyage)

A bed with a purple blanket, a teddy bear, and a wall with a space-themed mural.

Design Quadruple Room (Alton Hotel Moon Voyage)

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Quadruple Room (Splash Hotel Beachcomber)

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, and a mirror.

Family Quadruple Room (Splash Hotel Beachcomber)

  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Design Quadruple Room (Cbeebies Hotel Bugbies)

A child's bedroom with a bed, nightstands, a rainbow mural, and a windmill decoration.

Design Quadruple Room (Cbeebies Hotel Bugbies)

  • 291 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Triple Room, Accessible (Alton Hotel Artic Explorer)

A hotel room with a large bed, two bedside tables, a wall clock, and a large window with a view.

Family Triple Room, Accessible (Alton Hotel Artic Explorer)

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Design Quadruple Room, Accessible (Cbeebies Hotel Bugbies)

A child's bedroom with a bed, nightstands, a rainbow mural, and a windmill decoration.

Design Quadruple Room, Accessible (Cbeebies Hotel Bugbies)

  • 291 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Cabin, Accessible (Enchanted Village Lodge)

A row of Hobbit-style houses with round doors and wooden fences.

Family Cabin, Accessible (Enchanted Village Lodge)

  • 323 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Triple Room (Splash Hotel Beachcomber)

A room with bunk beds, a bed with a blue headboard, a window with curtains, and a radiator.

Family Triple Room (Splash Hotel Beachcomber)

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Trundle Bed

View all photos for Family Triple Room, Accessible (Alton Hotel Explorer)

A hotel room with two beds, a bookshelf, and a painting on the wall.

Family Triple Room, Accessible (Alton Hotel Explorer)

  • 258 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Cabin (Enchanted Village Lodge)

A hotel room with a large bed, two bedside lamps, a framed picture on the wall, and a checkered bedspread.

Family Cabin (Enchanted Village Lodge)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Family Triple Room (Alton Hotel Explorer)

A hotel room with two beds, a bookshelf, and a painting on the wall.

Family Triple Room (Alton Hotel Explorer)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Cabin (Enchanted Village Pod)

A family of four standing at the entrance of a wooden structure with a blue roof.

Family Cabin (Enchanted Village Pod)

  • 65 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Alton Hotel Artic Explorer Room Accessible

A room with a large bed, a smaller bed, a wall clock, a window with curtains, and a teddy bear on the smaller bed.

Alton Hotel Artic Explorer Room Accessible

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Alton Hotel Explorer Room Accessible

A hotel room with two beds, a desk, a chair, a window with curtains, a wall-mounted lamp, and a framed picture.

Alton Hotel Explorer Room Accessible

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Splash Hotel Beachcomber Room Accessible

A hotel room with a bed, a window with curtains, a headboard with a decorative design, bedside lamps, and a wooden nightstand.

Splash Hotel Beachcomber Room Accessible

  • 301 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

About the neighborhood

Stoke-on-Trent

Alton Towers Hotel is within a 15-minute walk of popular attractions such as Alton Towers. This 694-room hotel has a golf course, a water park, and 4 restaurants.

What's nearby

  • Alton Towers - 1 min walk - 0.0 miles
  • Skyride - 1 min walk - 0.0 miles
  • Dovedale National Nature Reserve - 31 min drive - 12.2 miles
  • Peak District National Park - 31 min drive - 13.5 miles
  • Trentham Gardens - 46 min drive - 25.0 miles

Getting around

  • Stoke-On-Trent Station - 27 min drive
  • East Midlands Airport (EMA) - 82 min drive

Restaurants

  • ‪Corner Coffee & Bar - ‬11 min walk
  • ‪The Wheatsheaf (Wetherspoon) - ‬12 min drive
  • ‪Woodcutter's Bar & Grill - ‬10 min walk
  • ‪Ma Garrita's - ‬18 min walk
  • ‪The Welcom Inn - ‬6 min walk

About this property

Alton Towers Hotel

Guests of Alton Towers Hotel have access to a golf course, a water park, and an indoor pool. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this golf hotel include an outdoor pool, a lazy river, and a children's pool.
26-inch plasma TVs come with digital channels, and guests can stay connected with free WiFi.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Children's pool
  • Early theme park entry
  • Evening entertainment
  • Golf clubs/equipment
  • Hot tub
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Early theme park entry
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Business services

  • 19 meeting rooms
  • Conference center (5,909 square feet of space)

Outdoors

  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Built in 1996
  • Lifeguards
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower

Entertainment

  • 26-inch plasma TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 5:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What is there to do around Alton Towers Hotel?

This hotel is located in Stoke-on-Trent, a short 14-minute walk from Alton Towers and also 1 minutes on foot from Skyride. You'll also find Dimmingsdale Valley & Furnace Forest Walks and Denstone Contemporary Art Gallery within a short drive.

How much does it cost to stay at Alton Towers Hotel?

As of Oct 6, 2026, prices found for a 1-night stay for 2 adults at Alton Towers Hotel on Oct 12, 2026 start from $239, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Alton Towers Hotel have a casino at the property?

No, Alton Towers Hotel doesn't have a casino.

Is there an indoor pool at Alton Towers Hotel?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have pool access between 10:00 AM and 5:00 PM.

Does Alton Towers Hotel have a restaurant with a breakfast menu?

Yes, Alton Towers Hotel has 4 restaurants, and serves free buffet breakfast each morning.

Does Alton Towers Hotel allow pets to stay for free?

No, pets aren't allowed at Alton Towers Hotel though service animals are welcome.

How close is the airport from Alton Towers Hotel?

The closest major airport to Alton Towers Hotel is East Midlands Airport (EMA), which is about 25.6 mi away.

Alton Towers Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

6.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Fun theming. Unfortunately the room was unbearably hot. No air con and an ineffective fan. Non of us slept as it was so hot despite it not being a particularly hot day. Only able to book a 7.30am breakfast slot.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Upon arrival to Splash Landings we went to the bar to order drinks. Over 10 minutes later we still had no drinks as the barman could not operate the till or simply pour a slushy. When we had breakfast in the morning it took longer to find a clean plate than it did to get breakfast. The beds were very hard and uncomfortable but we were only staying one night so we made do. I always strip the beds after we stay over at hotels to help the domestic staff and I was utterly disgusted by the bedding which lay beneath the sheets. The mould on the duvet and what I can only hope were tea stains on the duvets and pillows would be enough for anyone to throw them straight into the bin!! We love Alton Towers theme park but sadly Splash Landings resort needs extra resources to bring it back to a higher standard.
Stayed 1 night in Sep 2026