4/10 Poor
paul
Business traveler
Jan 16, 2026
Hotels.com or the hotel do not give the correct information to its customers. Hotels.com do not say on the purchase (false advertising) that there is a £10 parking charge and a £10 charge for the gym. However if you book with the hotel direct you do not get charged this and you also get a bottle of wine in the room. This was feedback from the hotel and they also advised that hotels.com have this information.
So I was out of pocket for a false advertising cost by hotels.com or they do not let customers aware of this
paul
Stayed 1 night in Jan 2026
























