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Holiday Inn Express Stoke On Trent

3.0 out of 5.0

Recent guest reviews

Room was clean, just a few minor maintenance issues, door could have done with a new seal. A bit noisy during the night but there was a lot of football fans staying. Breakfast was hot & plentiful, staff kept everything well topped up & tables were cleared quickly.

Didn’t realise this was a holiday inn express. Didn’t really know there was a difference. - there is! Stayed for two nights, Stoke we’re playing one of the days, however the hotel felt completely overcrowded, over the whole weekend. Had to wait to get a table at breakfast. Once we had secured a table we had to wait even longer for cutlery. The cooked breakfast is very limited. The scrambled eggs taste like they’ve been made from some kind of power. The juice machine was broken. Not really a great variety at any of the stations. Inside the room there was some kind of air con heater which automatically came on. It was random and extremely loud. You had the option of either being really hot or freezing. Actual bed was comfortable and I did sleep pretty well both nights, once we’d managed to turn off the air con/heating device. There were inconsiderate guests, that came home fairly late and were very loud. I appreciate that this was not the hotels fault, however not a great experience either. You did get a bit of traffic noise, however they’ve done well with the windows so it wasn’t too bad. Due to Stoke playing we excepted it to be busy, however the carpark got completely blocked off. People had literally abandoned their cars so you couldn’t get in or out of the car park. I wonder what the situation would have been had a fire engine had needed to get close to the hotel. Surely this is some kind of fire risk, not to mention inconvenience if you would to leave the hotel. If in the area again I’d probably look elsewhere as opposed to stay here again

My partner and I stayed here in June 2017, as a one night stop over. We'd just come back from Mexico and we're in London on the Saturday and stopped here overnight, on our way to visit my Grandma for her surprise birthday celebrations. The stay was average, the room had everything we needed except a hairdryer, which was surprising and a little inconvenient. The bed was OK but we both had trouble sleeping as sleeping patterns were not back to normal after the holiday. Breakfast was again ok.. it offered cooked and continental but the cooked was limited and more of a buffet style. As an "express" hotel I can see why this was offered. I was woken abruptly to children running down the corridors and not being controlled by their parents. This did help to dampen the stay, although I imagine this is out of the hotels control. More signs requesting the parents/children to be quiet and respectful of other personnel in the hotel might help. Very easy to check Inn and check out, no problems there. Overall, it was an average stay.

This is a very pleasant hotel close to the hospital, football stadium and various visitor attractions including Alton Towers. The bedrooms are spacious and well furnished with very comfortable beds and pillows. The bedding feels wonderful. There are accessible bathrooms for those needing wheelchair access. Free wi fi! Breakfast is available and includes a full selection of cooked and continental items. Coffee was very good as was the fruit juice. Items to choose from were plentiful and regularly replenished. Staff were very friendly in the dining, lounge and reception areas. Housekeeping was good. Doors closed quietly and there was no noise from the lift, in the rooms. Nearby the Harvester serves a selection of hot and cold meals, not cheap but good enough. One recommendation: avoid the roads between 2 and 7pm on match days, they are gridlocked with football traffic and taxis, with a traffic management system that stops you accessing the hotel and the Harvester, cars were everywhere

We came from London after a long day work. We planned to stay in this hotel to rest, and energise for the long journey to the Highlands. The room is clean. Bed is comfortablr. Shower floor had leaked so water was not contained and the rest if the bathroom floor is wet. The buffet breakfast is sufficient to give fuel for the ling travel. The manger with the child Jesus in the restaurant reminds everyone the true meaning of Christmas.

After a terrible experince with another hotel i found this one cheap deals nice staff lovely food and most of all very clean enviroment defo be comimg back also they were very accomadating due to my recent downfall thanks guys see you again soon

Had a really good deal n this hotel seventy pound for two nights including breakfast for two people, beds extremely comfortable ,lovely bedding ,free wifi ,iron and board , great bathroom large shower. ,just perfect, the breakfast was a full English which was deliceous. Cereal toast fruit yogurt and brilliant coffee, wow couldn't of asked for more, every where so clean and staff helpful and friendly,thankyou holiday inn,

Very convenient stop going from S Wales to Scotland over the new year break. Full English breakfast available - good choice of breakfast for all tastes etc. Plenty of car parking spaces and friendly and helpful staff. Would definitely use again- only paid £35 for two adults by booking ahead a couple of weeks.

Working New Years Eve in Stoke on Trent. We decided it would be prudent to stay overnight . The twin room was booked in September and for a bargain price of £40 including breakfast. What to expect !! As you could imagine my expectations were quite low. That could not have been further from the reality. A modern clean and welcoming hotel was what we found,with helpful,pleasant staff. What's happening ? Based on my experience I'd have nit hesitation in recommending this hotel if you're in this neck of the woods. Well done

Visited in between Christmas and New Year for a two night stay. It was a good location for our trips to nearby Waterworld (8/10). The room was modern and clean and the staff were very helpful. We found the breakfast a bit limited and they were struggling to cope with the numbers of guests. We had a nice surprise to find a Harvester restaurant just outside the hotel. Upon entry they asked us if we had been to a Harvester before and then invited us to feast on their "all you can eat" free salad bar, incredible.

Stanley Matthews Way Stoke-on-Trent England

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located within a leisurely stroll of Britannia Stadium, Holiday Inn Express Stoke On Trent is within a few miles (5 km) of Staffordshire University. This 3-star hotel has 123 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking. Also near this Stoke-on-Trent hotel are Gladstone Pottery Museum and Royal Stoke University Hospital.


Free hot/cold buffet breakfast is offered each morning. At the end of the day, the bar/lounge is a great place to grab a drink.


Holiday Inn Express Stoke On Trent's 123 recently renovated rooms provide coffee makers, phones, and ironing boards. Guests can expect free WiFi and 32-inch LED TVs with digital channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Desks are also included.

Property features

Holiday Inn Express Stoke On Trent features free WiFi in public areas, a meeting room, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. This hotel also has laundry facilities.

Room options

Standard Room

Twin 1 | Sleeps 2

Room, 1 Double Bed with Sofa bed, Non Smoking

Full 1 | Sleeps 4

Room, 1 Double Bed, Accessible (Wheelchair)

Full 1 | Sleeps 2

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 955 reviews