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Elephant Lake Hotel

3.0 star property
Family-friendly hotel with a rooftop terrace and a 24-hour front desk

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Photo gallery for Elephant Lake Hotel

Twin Room, Interleading | In-room safe, individually furnished, desk, WiFi
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Property grounds
Property grounds
Standard Room, First Floor | In-room safe, individually furnished, desk, WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
3 Mullett Street, St Lucia, St. Lucia, KwaZulu-Natal, 3936
  • The Gallery-St Lucia
    ‪13 min walk‬
  • St Lucia Crocodile Centre
  • St. Lucia Estuary Beach
    ‪9 min drive‬

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Room options

View all photos for King Room, Interleading

King Room, Interleading | In-room safe, individually furnished, desk, WiFi

King Room, Interleading

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Interleading

Twin Room, Interleading | Balcony view

Twin Room, Interleading

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Triple Room, 3 Twin Beds, Garden View, Ground Floor

In-room safe, individually furnished, desk, WiFi

Basic Triple Room, 3 Twin Beds, Garden View, Ground Floor

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, First Floor

In-room safe, individually furnished, desk, WiFi

Triple Room, First Floor

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for King Room, First Floor

King Room, First Floor | In-room safe, individually furnished, desk, WiFi

King Room, First Floor

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room, Ground Floor

In-room safe, individually furnished, desk, WiFi

Classic Double or Twin Room, Ground Floor

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, First Floor

Standard Room, First Floor | In-room safe, individually furnished, desk, WiFi

Standard Room, First Floor

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room, Ground Floor

King Room, Ground Floor | Courtyard view

King Room, Ground Floor

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

St. Lucia

Elephant Lake Hotel places you 1.7 mi (2.8 km) from St. Lucia Estuary Beach. This 3-star hotel has 56 rooms and welcomes guests with a restaurant, an outdoor pool, and free self parking.

What's nearby

  • The Gallery-St Lucia - 13 min walk - 0.7 miles
  • iSimangaliso Wetland Park - 4 min drive - 2.1 miles
  • St. Lucia Estuary Beach - 9 min drive - 1.9 miles
  • Monzi Golf Club - 23 min drive - 11.8 miles
  • Lake St. Lucia Viewpoint - 33 min drive - 15.6 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 146 min drive

Restaurants

  • ‪St Lucia John Dory's - ‬2 min walk
  • ‪Kauai - ‬2 min walk
  • ‪The Ocean Grill - ‬5 min walk
  • ‪Reef + Dine - ‬1 min walk
  • ‪St Lucia Coffee Shop - ‬2 min walk

About this property

Elephant Lake Hotel

Family-friendly hotel with a rooftop terrace and a 24-hour front desk
Elephant Lake Hotel offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Other amenities at this family-friendly hotel include a conference center, express check-out, and a terrace.
Guests can expect to find 32-inch LED TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Afrikaans, English, Zulu

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: ZAR 150 for adults and ZAR 100 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Ecotours
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a national park
  • On a lake
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately ZAR 150 for adults and ZAR 100 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-8:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Elephant Lake Hotel St. Lucia
Elephant Lake St. Lucia
Elephant Lake Hotel
Elephant Lake Hotel Hotel
Elephant Lake Hotel St. Lucia
Elephant Lake Hotel Hotel St. Lucia

Frequently asked questions

Is a free cancellation option available at Elephant Lake Hotel?

Elephant Lake Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do close to Elephant Lake Hotel?

This hotel is located in St. Lucia within a short 11-minute walk of The Gallery-St Lucia. You'll also find iSimangaliso Wetland Park and St. Lucia Estuary Beach within a short drive.

Will I be able to park at Elephant Lake Hotel?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Elephant Lake Hotel have a casino on the premises?

No, Elephant Lake Hotel doesn't have a casino.

Is there an indoor pool at Elephant Lake Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Elephant Lake Hotel?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Elephant Lake Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Elephant Lake Hotel have a restaurant that serves breakfast?

Yes, Elephant Lake Hotel serves an English breakfast each morning for a surcharge from its restaurant.

Does Elephant Lake Hotel allow pets to stay free of charge?

No, pets aren't allowed at Elephant Lake Hotel.

Does Elephant Lake Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Elephant Lake Hotel?

Yes, every guestroom at Elephant Lake Hotel comes with a balcony with some featuring garden or courtyard views.

Elephant Lake Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 68 reviews
Rating 8 - Good. 27 out of 68 reviews
Rating 6 - Okay. 11 out of 68 reviews
Rating 4 - Poor. 5 out of 68 reviews
Rating 2 - Terrible. 6 out of 68 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

P B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Comfortable, very quiet and good location.
Stayed 3 nights in Mar 2022

8/10 Good

CS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentine’s

Great
Stayed 2 nights in Feb 2022

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St Lucia vibes

Perfectly located !!! Rooms were spacious & clean & loved the pool layout.
View from our room
spacious room with pool view
St Lucia main beach
Stayed 1 night in Dec 2021

2/10 Terrible

Ndumiso

Traveled with family
Disliked: Staff & service
This hotel is in a great location but completely neglected and poorly managed: inadequate linen ( 2 towels per room); Aircons in a state of disrepair, no cappuccino machine, pool area not managed ( outsiders come to swim), restaurant almost non-existent.
Stayed 4 nights in Dec 2021

2/10 Terrible

Keshen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrendous!

Pathetic customer service! 45mins to check in, 30 minutes to check out. Manager is “too busy” to address any issues. Old, dilapidated hotel.
Stayed 2 nights in Dec 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Service was very bad, no one attended us when we arrived we even took keys by ourselves because there was no one at reception and also when we checked out we just left the keys, there was no one. Cockroach in our room, it was not clean even the balcony. Breakfast was fine. No fridge. Overall we was so disappointed.
Stayed 1 night in Oct 2021

4/10 Poor

Koliwe

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Fair - Wifi, damp, breakfast needs to improve

Wifi in the reception area only, not in the rooms. Staff not really friendly. We were sent to the right room and found it unbearably smelling of dump from the mat. We were given another room and it was better than the first, but it smells too. Breakfast can be nice but it was smaill portions. The hotel is nicely and centrally situated. We saw the hippos upclose. Great hotel and it can be upscaled easily. Nice swimming pool and gardens.
Stayed 2 nights in Jun 2021

8/10 Good

Lynette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, very convenient, walking distance to shops and restaurants. Would suggest a mini fridge in rooms though.
Stayed 2 nights in Apr 2021

6/10 Okay

jean claude

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

6/10 Okay

Kriben

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

nhappy

Upon arrival I was sent to a room that I have not paid for. After asking and telling the receptionist about this she had told me all other rooms are fully booked and they cannot do anything. I found this very frustrating as I did not get what I paid for. The room was a king size bed what I paid for but yet I was given two single beds.
Stayed 3 nights in Mar 2021

2/10 Terrible

Darren

Stayed 1 night in Mar 2021

8/10 Good

Israel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Mohanuoa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Aviraj

Liked: Cleanliness

Elephant Lake Hotel Review

Good stay but the hotel is not flexible with late checkout. Breakfast is not buffet and hence the service is slow during peak hours.
Stayed 3 nights in Dec 2020

4/10 Poor

lesley

Stayed 3 nights in Nov 2020

8/10 Good

Sheila

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Matsepo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Georgina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2020

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay. We were one of the lucky ones to to see a Hippo coming up to the swimming pool to drink water from the pool.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never stay tried to cancel no response. Very hard to contact you ir cancel
Stayed 1 night in Jan 2020

10/10 Excellent

Nhlanhla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Nokwanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
WiFi wasn’t available throughout just in The main lobby so As a traveler it was challenging
Stayed 1 night in Oct 2019

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Stay

Very nice stay! The room was great, very nice location, close to some of the most beautiful beaches in South Africa! Definitely worthwhile.
Stayed 4 nights in Sep 2019

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