The toilet had some dirty stains( inside) of the toilet.
Is an old place. My wife is handicapped and the beds are to high.
Loved our stay! Will be staying again next month!!
Exactly what we were looking for . Very Clean, quiet, one night stop.
Cell phone was having trouble connecting with Network.
There is no enough space to get a available table during the breakfast. The space is so small.
Meeting relatives on stopover to st augustine, beautiful hotel, super clean, super friendly, nice pool area, great breakfast, nice walk over the bridge to downtown. would recommend for sure Mark
Nice affordable place in Palatka FL.....breakfast buffet was very nice. Even though remodeling was going on in the lobby, our comfort was not compromised.
The hotel was quite and had a nice feel. The bathroom wasn't clean. Hair and urine was on the bathroom floor and toilet. This made my stay very uncomfortable.
Everything was great!!!! The staff was courteous, informative and friendly. The room was clean with everything you'd expect from a decent Holiday Inn. The breakfast was good, hot and plenty of it. Best place to stay in Palatka.
Stayed here to visit family in Palatka, after a long road trip. So, lots of similar places with which to compare this hotel. Facilities excellent, and staff in the breakfast room were especially friendly.
clean room, great breakfast. friendly staff, perfect location
We were only there for two nights and gone most of the time during the day. Staff were pleasant and room was nice. We felt it was a good value and would stay there again.
Overall this hotel was nice as it is in a nice location close to everything. My only complaint is that the rooms seem to hold so much moisture in them. Everything in my luggage had moisture on it while I stayed there. We kept the air on Cool/High and it didn't make a difference. Even when you leave the toilet lid down, when you lift it, there is moisture all on the seat...gross! The breakfast bar was very nice and convenient. My only really BAD complaint was that they tried to nickel and dime my father for his room rate. We had two rooms, one for my family and one for my father and my sister. We stayed for three nights, Thurs, Fri, and Sat nights. Upon his checkout, he was informed that for his Fri night stay they charged him $26 extra because of their policy that "if the hotel is completely booked then all patrons staying in the hotel on the 'full' night, they are all charged more." HUH???????? How is that our issue? Our reservation was made in advance. We have nothing to do with your hotel being at maximum capacity. So your policy is you get maximum occupancy with all rooms having payed rated, PLUS an extra fee? Makes no sense. Nevertheless they didn't charge me that and he immediately went back to the front desk for an explanation. Since they didn't really have one, he got his money back only after the clerk made the comment, "we only charged you $26 extra, I don't see what the big deal is?" Wow, its good that in this economy $26 is not a big deal to her, but it is to us especially since we had just spent $250+ at their hotel to begin with.
Friendly staff, I liked the furniture color scheme. A nice hotel for the area. No light over the vanity area. There was an issue with the room phone, staff was quick to take care of it. Its time for carpet replacement in the room. Microwave and refrigerator in the room were clean.
Best Western Inn Of Palatka places you 2.4 mi (3.8 km) from Ravine Gardens State Park. This 54-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free full breakfast is included with your stay.
All 54 soundproofed rooms provide microwaves, refrigerators, and coffee makers. 43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free long-distance calls, free local calls, and ironing boards are also available.
At Best Western Inn Of Palatka, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, a computer station, and express check-out.
The toilet had some dirty stains( inside) of the toilet.
Is an old place. My wife is handicapped and the beds are to high.
Sorry for higher beds, we will try to order low beds in the future. We appreciate your time for feedback.
Loved our stay! Will be staying again next month!!
Thank you for your feedback.
Exactly what we were looking for . Very Clean, quiet, one night stop.
Thank you
Cell phone was having trouble connecting with Network.
Thank you for your feed back
There is no enough space to get a available table during the breakfast. The space is so small.
Sorry to hear that you were not able to find the seating for Breakfast,
Meeting relatives on stopover to st augustine, beautiful hotel, super clean, super friendly, nice pool area, great breakfast, nice walk over the bridge to downtown. would recommend for sure Mark
Thank you
Nice affordable place in Palatka FL.....breakfast buffet was very nice. Even though remodeling was going on in the lobby, our comfort was not compromised.
Thank you
The hotel was quite and had a nice feel. The bathroom wasn't clean. Hair and urine was on the bathroom floor and toilet. This made my stay very uncomfortable.
We apologize for inconvenience, we will definitely improve on it.
Everything was great!!!! The staff was courteous, informative and friendly. The room was clean with everything you'd expect from a decent Holiday Inn. The breakfast was good, hot and plenty of it. Best place to stay in Palatka.
Thank you for your feedback, we will pass this information to housekeeping department