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Loved this property! Great location! Great staff. Room was extremely comfortable!
The location and views are excellent. The staff is very helpful! Rooms are well kept and breakfast has a lot of variety for most tastes.
Great service and close to town amenities. Will be back.
We were in town to play golf for 4 nights. This was the perfect place to play, shop and eat from! It’s licated near everything!! The bed was super comfy, bathroom was great and the staff couldn’t be better! Awesome!!!
The staff were wonderful. Some aspects of the hotel were a bit rundown. The security chain lock in the room was broken, not enough information in the room about the hotel amenities or local attractions. Was not great value for the money though the view from the room was stunning.
We appreciated the kindness of the staff. The location is amazing. When we checked in they did not have a king room available so they gave us a room in the back with a full-size bed. With some discussion, they upgraded us to a suite because they did not have a king room available. Initially, the hotel tried to charge us for the suite. They ultimately agreed that we could have a suite at no additional charge because they didn’t have our room class available. The room had spectacular views over the old course. However, the bed had more undulations than most greens on the old course. The bed needed to be replaced years ago. In addition, the hotel was not very clean — we walked past a used bandaid for two days.
The Rusacks Hotel is one of St. Andrews' most iconic hotel venues. It provides an old world, yet up-scaled with modern facilities, experience. If you are going to visit St. Andrews only once in your life, spend a little extra to stay here and hopefully get a room with a view!
Location was great, hotel lobby and room appearance was nice. However I booked the room knowing that I had business to conduct that required internet. Sadly, the wifi was spotty and not working most of the time. I called down to the front desk and they were of no help. In the end, I had to cancel a couple business meetings including a webcast I was presenting because the internet didn't work. The reception staff was barely apologetic.
Right on the 18th fairway of the Old Course. Small room, as expected, but clean with an acceptable bathroom. People were terrific. Bar/Dining was good. Easy walk to town. We'd stay again!
excellent very good experience nice hotel and nice personal
The MacDonald Rusacks was a comfortable, classy, friendly place. The staff was super efficient and super customer service-oriented. The rooms have comfy terry cloth robes, heated towel racks and great beds. One nice feature is that they have their own parking lot in St. Andrews where parking spaces are at a premium. Another nice feature is the location relative to the Old Course. Our room had a view of the #1 tee box and the #18 green. I spent a lot of time looking out the window watching awe-struck golfers gather on the first tee for their round.
Beautiful new improvements in the perfect location. I will stay again and again as I visit my daughter who attends St. Andrew's. My one complaint is that the rooms need a wee bit more lighting.
All of the Staff were friendly & helpful and the Reception area was very prompt in responding to my emails before our arrival.
My first disappointment happened upon check-in. It was my understanding that breakfast would be included with my room, only to find out it was not. [...] My second disappointment came when I could never get a remote control for the in room television. After the third time asking for one, and never getting one, I gave up trying. I will probably never stay there again[...]
St. Andrews is the birth place of golf so the decor is all golf related and the property is right across the street from the St. Andrews golf course and the ocean. Breathtaking! While our room did not have a view the room was clean, comfortable and well appointed. The staff was also extremely pleasant and accommodating. The only thing that bothered me was that they charged me for a charitable contribution that I then had to go through the process of rejecting from my bill. I prefer if they ask first and charge only if accepted.
Staff very helpful & courteous.
Rusacks St. Andrews places you next to University of St. Andrews and Swilken Bridge. This 5-star hotel has 123 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and a rooftop terrace.
Enjoy dining at the hotel's 2 onsite restaurants: 18 offers relaxing golf course views; The Bridge specializes in local cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.
The 123 rooms are individually decorated and have an array of amenities, including minibars, espresso makers, and safes. Guests can expect free WiFi and 40-inch flat-screen TVs with digital channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include phones, ironing boards, and desks. Change of towels is available on request.
Renovated in 2021, Rusacks St. Andrews offers a rooftop terrace, free WiFi in public areas, and coffee in a common area. Valet parking is offered for GBP 35 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free use of bicycles, express check-out, and laundry facilities.
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Loved this property! Great location! Great staff. Room was extremely comfortable!
Hi Elizabeth, Thank you so much for the amazing 5/5 review - I am so pleased you enjoyed your experience. The whole team and I look forward to welcoming you back in the near future. Robin Allan, Front of House Manager
The location and views are excellent. The staff is very helpful! Rooms are well kept and breakfast has a lot of variety for most tastes.
Dear Guest, Thank you for 5 star review which my team and i very much appreciate.
Dear Guest, Thank you for your 5 star review which my team and i very much appreciate. We look forward to welcoming you back in the near future. Best wishes Seamus Coen General Manager
Great service and close to town amenities. Will be back.
Dear Guest, Thank you for your 5 star review which my team and i very much appreciate. We look forward to welcoming you back in the near future. Best wishes Seamus Coen General Manager
We were in town to play golf for 4 nights. This was the perfect place to play, shop and eat from! It’s licated near everything!! The bed was super comfy, bathroom was great and the staff couldn’t be better! Awesome!!!
Dear Guest, Thank you so much for your 5 out of 5 review which my team and i very much appreciate it. We very much look forward to welcoming you back in the near future. Best wishes Seamus Coen General Manager
Dear Guest, Thank you for your positive 4 out of 5 review which my team and i very much appreciate. We look forward to welcoming you back in the not so distant future. Best Wishes Seamus Coen General Manager
The staff were wonderful. Some aspects of the hotel were a bit rundown. The security chain lock in the room was broken, not enough information in the room about the hotel amenities or local attractions. Was not great value for the money though the view from the room was stunning.
Thank you for your recent review of your stay with us. I was delighted that you found our team to be wonderful and i have duly noted your feedback on in room information which will be discussed with my senior team. We do hope we can welcome you back to Rusacks in the future. Best wishes Seamus Coen General Manager
We appreciated the kindness of the staff. The location is amazing. When we checked in they did not have a king room available so they gave us a room in the back with a full-size bed. With some discussion, they upgraded us to a suite because they did not have a king room available. Initially, the hotel tried to charge us for the suite. They ultimately agreed that we could have a suite at no additional charge because they didn’t have our room class available. The room had spectacular views over the old course. However, the bed had more undulations than most greens on the old course. The bed needed to be replaced years ago. In addition, the hotel was not very clean — we walked past a used bandaid for two days.
The Rusacks Hotel is one of St. Andrews' most iconic hotel venues. It provides an old world, yet up-scaled with modern facilities, experience. If you are going to visit St. Andrews only once in your life, spend a little extra to stay here and hopefully get a room with a view!
Dear Keith, Thank you for your positive high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future. Best wishes Seamus Coen General Manager