Haven House Hotel

3.0 star property
Guesthouse in Southend-on-Sea

Choose dates to view prices

Photo gallery for Haven House Hotel

Beach
Interior detail
Exterior
Balcony
Free WiFi

Reviews

2.8 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
47 Heygate Ave, Southend-on-Sea, England, SS1 2AN
  • Adventure Island
    ‪5 min walk‬
  • Southend Pier
    ‪5 min walk‬
  • Southend Beach
    ‪5 min walk‬
  • London (SEN-Southend)
    ‪5 min drive‬

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Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Southend-on-Sea

Located within a 5-minute walk of New Empire Theatre, Haven House Hotel is within a 15-minute stroll of Southend Pier. This 10-room, 3-star guesthouse welcomes guests with conveniences like free in-room WiFi and express check-out.

What's nearby

  • Adventure Island - 5 min walk - 0.3 miles
  • Southend Pier - 5 min walk - 0.3 miles
  • Southend Beach - 5 min walk - 0.3 miles
  • Cliffs Pavilion - 18 min walk - 1.0 mile
  • Thorpe Bay Beach - 3 min drive - 1.5 miles

Getting around

  • Southend Central Station - 6 min walk
  • London (SEN-Southend) - 9 min drive

Restaurants

  • ‪Utopia Coffee Lounge - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Last Post - ‬5 min walk
  • ‪Craftwerk Beers - ‬3 min walk
  • ‪The Royal Hotel - ‬4 min walk

About this property

Haven House Hotel

Guesthouse in Southend-on-Sea
Haven House Hotel features free WiFi in public areas and express check-out. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours.
Guests can expect to find free WiFi.

Languages

English, Hindi, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 1:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping fee: GBP 10 per week

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: noon
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

havenhousehotel
Haven House Hotel Guesthouse
Haven House Hotel Southend-on-Sea
Haven House Hotel Guesthouse Southend-on-Sea

Frequently asked questions

Is free cancellation available at Haven House Hotel?

Haven House Hotel offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see near Haven House Hotel?

Located steps from Southend Pier, this guesthouse is in Southend-on-Sea, and within a 10-minute walk of Adventure Island and Southend Beach. You'll also find Sealife Adventure and Southend-on-Sea City Hall less than a mile away.

Is there parking available at Haven House Hotel?

No, there isn't parking available at the guesthouse.

Does Haven House Hotel have a casino?

No, Haven House Hotel doesn't have a casino.

Will I find an indoor pool at Haven House Hotel?

No, there is no indoor pool at this guesthouse.

Does Haven House Hotel have a hot tub?

No, this guesthouse doesn't have a spa tub.

Does Haven House Hotel have a restaurant that serves breakfast?

No, Haven House Hotel doesn't have a restaurant that serves breakfast.

Will Haven House Hotel allow pets to stay free of charge?

No, pets aren't allowed at Haven House Hotel.

Does Haven House Hotel have connecting rooms?

No, this guesthouse doesn't feature connecting guestrooms.

How far is the airport from Haven House Hotel?

The closest major airport to Haven House Hotel is London (SEN-Southend), which is 2.9 mi away (9 minutes by car). Another top airport is London City Airport (LCY), which is around 28.7 mi away.

Can I book a room with a balcony at Haven House Hotel?

No, there aren't any accommodations with balconies at Haven House Hotel.

Haven House Hotel Reviews

Reviews

2.8
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 5 out of 6 reviews

2.4/10

Cleanliness

2.8/10

Staff & service

2.6/10

Amenities

3.0/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Total disgrace - they take your money then claim they are not a hotel. No reception and appalling service. Don't even consider booking with this bunch of total wasters!
Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute disgrace and has no right to be listed on hotels.com or any other site. I arrived at the agreed check-in time and there was no reception desk or anyone to help out. I had to phone the number on the board outside and the person (Raj) who eventually answered the call said they don't take bookings through hotels.com and no longer operate as a hotel. They had taken nearly £100 from me the week before. I had to use hotels.com's support line so they could negotiate a full refund. Do not even think about booking a room here - the place looked a right dump and they treat people like crap. It meant my first hour in Southend was a stressful affair and I hope that get banned from advertising online
Stayed 1 night in Aug 2024

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived it said there was a reception at the rear. There was nothing but a locked door. I was lucky that there was a fellow guest who could let me in and ring the manager. When I got in the room it was unmade from the previous guest, the sheets where dirty, there were bedsheets in the washbasin, dirty towels on the bed, the two towels that were folded up and put in the wardrobe were stained. The duvet smelled of urine. All in all very dirty and you'd be better going somewhere clean.
Stayed 5 nights in Mar 2024

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is an arrow pointing to reception but there is no reception. I could only get in back someone took pity on me and rang the manager. The bed is dirty from the last visitor, the sheets smell of urine, the soap in the bathroom is from the last visitor, there's rubbish in the bins from the last visitor. I spoke to someone who appear to be a manager or person in charge and asked about the bed sheets being changed. I had been out and found a key in the room door so I thought they might be cleaning but when I got back in the evening there was no change. Not even the bin had been emptied.
Stayed 3 nights in Mar 2024

2/10 Terrible

Zivile

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Very dirty, wouldn’t stay even someone pay me.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Feb 2024