Front desk staff is not the friendliest. Other than that amazing hotel and facilities
Fantastic stay
Beautiful property!!! Great private beach!! Staff is very friendly & helpful!
Excellent service!!!
This was our first trip to Bermuda. I was very impressed with the hotel. We found it very comfortable and the views and service were excellent.
The Reefs was really exceptional. We loved the private beach. We loved having dinner on the terrace and watching the sunsets. But the the best part of our stay was the staff. Everyone was so friendly. They knew our names. And they did everything to make our vacation easy and perfect.
The Reefs is extraordinary. The views are spectacular, the beach is lovely with great snorkeling and kayaking. Every staff member is friendly, helpful and always smiling. EZ access to bus to everywhere. Great vacation, our 3d visit to this hotel !! We will be back.
Such a beautiful view from the entire resort! I would love to return and stay here!
I have only one complaint about The Reefs. It is like a maze and every turn you make is not necessarily the correct one. Other than that, it was beautiful and located in an absolutely great spot. The food was really good and they gave you enough for a small army. Thanks, I will be back
Beautiful location and views. Very personal attention, welcome rum swizzles and warm towels at check in. Free acces to beach equipment, wonderful pool and hot tub overlooking ocean. Proximiity , within walking distance to Horseshoe Bay and ChurchBay beaches. Bus stop across street very convenient. Lovely building with pretty frescos.
The staff couldn’t have been nicer and more helpful, location is incredibly beautiful and I could hear the ocean from our room.
It had everything, beach, pool, dining etc.. Rooms were spacious with nice views. No complaints.
The people that work here are just simply the most polite and responsive around! A-Plus service. Rooms a little outdated with average air conditioning units, but the property as a whole was amazing.
The beach is really great. The staff is very good especially Lolita, Chris and Loydell. All the front desk staff is great. The food was very good.
The views from everywhere were amazing! Staff so nice and accommodating.
Lovely location, spectacular views from room and from dining areas.
Great property and staff!! The front desk is so wonderful. Nice private beach and reef.
Smaller property that never felt crowded even though they were fully booked. Pool and hot tub have incredible ocean views. The beach is small but very private and well kept. Go for the cliff side room for the view. The free breakfast included is worth it - great buffet with a wide variety of choices. Staff is well trained and friendly.
The Reefs Resort & Club places you within a mile (2 km) of popular attractions like Fairmont Southampton Golf Club and Horseshoe Bay. This 4-star hotel has 62 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.
There are multiple options for onsite dining with 3 restaurants, including Coconuts, which has ocean views. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Furnished balconies, sofa beds, and refrigerators are also available.
Guests of The Reefs Resort & Club enjoy a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 50 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include outdoor tennis courts, free WiFi in public areas, and a spa tub.
Front desk staff is not the friendliest. Other than that amazing hotel and facilities
Fantastic stay
Beautiful property!!! Great private beach!! Staff is very friendly & helpful!
Excellent service!!!
Good Afternoon, Thank you for your positive review, sounds like you really enjoyed yourself here at The Reefs and Bermuda. We are so pleased you were impressed with our level of service and hope we can are able to do it again in the future when you return to us, and we can once again make you feel 'Perfectly at Ease.' Kind Regards, Samantha Shanks
This was our first trip to Bermuda. I was very impressed with the hotel. We found it very comfortable and the views and service were excellent.
Good Morning, We are so thankful for this positive review and that you had a lovely time with us here at The Reefs Hotel and Bermuda. It will be our pleasure to when you return to us making you feel "Perfectly At Ease" . Kind Regards,
The Reefs was really exceptional. We loved the private beach. We loved having dinner on the terrace and watching the sunsets. But the the best part of our stay was the staff. Everyone was so friendly. They knew our names. And they did everything to make our vacation easy and perfect.
Dear Mrs. Jill Thank you very much for sharing this great feedback about your recent stay with us. It is great to hear that you enjoyed our beautiful location on the south beaches, especially during sunsets. We are striving to offer a high level of service and please rest assured that we will share this great review to the rest of our team We hope to see you again soon Best regards
The Reefs is extraordinary. The views are spectacular, the beach is lovely with great snorkeling and kayaking. Every staff member is friendly, helpful and always smiling. EZ access to bus to everywhere. Great vacation, our 3d visit to this hotel !! We will be back.
Dear Guest Thank you very much for sharing this feedback and we are glad to hear that you enjoyed your stay with us. We will ensure to share those great comment to the rest of our team We look forward seeing you next year for your 4th visit Best regards
Good afternoon We are delighted to see that you enjoyed your stay with us and thank you for taking the time to share this feedback. We look forward your next visit here at The Reefs Sincerely
Such a beautiful view from the entire resort! I would love to return and stay here!
Thanks for staying with us. We appreciate your feedback!
I have only one complaint about The Reefs. It is like a maze and every turn you make is not necessarily the correct one. Other than that, it was beautiful and located in an absolutely great spot. The food was really good and they gave you enough for a small army. Thanks, I will be back
Thanks for staying with us. We appreciate your feedback!
Good Afternoon, Thank you so much for this positive review! We are so thankful, and so happy you had a wonderful time at The Reefs and our island of Bermuda. We look forward to when you return to us and we can again make you feel "Perfectly at Ease" Kind Regards, Samantha Shanks