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The Star Hotel

3.0 star property
Hotel with a restaurant, near Southampton Cruise Terminal

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Photo gallery for The Star Hotel

Front of property
Bar (on property)
Individually decorated, individually furnished, desk, iron/ironing board
Front of property
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
26 High Street, Southampton, England, SO14 2NA
  • Place, WestQuay Shopping Centre
    ‪5 min walk‬
  • Place, Mayflower Park
    ‪6 min walk‬
  • Place, Mayflower Theatre
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(31 reviews)
  • 170 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.0 out of 10
Good
(16 reviews)
  • 112 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

7.2 out of 10
Good
(12 reviews)
  • 170 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(26 reviews)
  • 263 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 217 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Exterior

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About the neighborhood

Southampton

Located in Southampton City Centre, The Star Hotel is adjacent to Tudor House and Garden and within a 5-minute walk of Titanic Honour & Glory Exhibition - Southampton. This 44-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Titanic Honour & Glory Exhibition - Southampton - 3 min walk - 0.2 miles
  • WestQuay Shopping Centre - 5 min walk - 0.3 miles
  • Mayflower Park - 6 min walk - 0.4 miles
  • St. Mary's Stadium - 13 min walk - 0.7 miles
  • Mayflower Theatre - 14 min walk - 0.8 miles

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪Coriander Lounge - ‬1 min walk
  • ‪The Standing Order - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Subway - ‬2 min walk
  • ‪Heavenly Desserts Southampton - ‬1 min walk

About this property

The Star Hotel

Hotel with a restaurant, near Southampton Cruise Terminal
Guests staying at The Star Hotel enjoy free WiFi in public areas, laundry facilities, and a banquet hall. Self parking is available for GBP 7.00 per day. Front-desk staff can assist with luggage storage and dry cleaning/laundry.
Guests can enjoy TVs and stay connected with free WiFi. Coffee makers, hair dryers, and phones are other standard amenities.

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Dec 22 - Dec 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

Is free cancellation available at The Star Hotel?

The Star Hotel offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What can I see around The Star Hotel?

This hotel is situated in Southampton City Centre, just steps from Tudor House and Garden and Titanic Honour & Glory Exhibition - Southampton, and within a short walk of WestQuay Shopping Centre. You'll also find Mayflower Park and Southampton Guildhall less than a mile away.

Is there parking available at The Star Hotel?

Yes, parking is offered for GBP 7.00 per day.

Does The Star Hotel include a casino at the property?

No, The Star Hotel doesn't have a casino.

Is there an indoor pool at The Star Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Star Hotel?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Are there hot tubs at The Star Hotel?

No, there isn't a spa tub at this hotel.

Does The Star Hotel feature a restaurant that includes a breakfast menu?

Yes, The Star Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Star Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Star Hotel.

Are there connecting rooms at The Star Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Star Hotel?

The closest major airport to The Star Hotel is Southampton (SOU), which is 4.9 mi away (21 minutes by car). Another top airport is Bournemouth (BOH-Bournemouth Intl.), which is located 29.9 mi away (46-minute drive).

Can I book a room with a balcony at The Star Hotel?

No, there aren't any guestrooms with balconies at The Star Hotel.

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 349 out of 1013 reviews
Rating 8 - Good. 350 out of 1013 reviews
Rating 6 - Okay. 171 out of 1013 reviews
Rating 4 - Poor. 81 out of 1013 reviews
Rating 2 - Terrible. 62 out of 1013 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

4/10 Poor

Nicholas

Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well recommend

Really lovely old building Has some quirks but the refurb is really nice. Room very comfortable and brilliant location. Feels like you are supporting keeping the building going.
Stayed 1 night in Aug 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, room comfort
Lovely hotel right in the centre of Southampton Great value for money
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The skylight in the room was disgusting
Stayed 1 night in Jul 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort

It was ok for a night, I wouldn't go on holiday

The room I received was not the poster bed in the advertising. The chair in the room had really seen better days. They did lend us a hairdryer when ask
Stayed 1 night in Aug 2025

8/10 Good

Audrey

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conviniently located with walkable distances to the shopping centres around town. The hotel is clean, I loved the food. The staff team is adorable and professional. I Would gladly recommend it.
Stayed 2 nights in Aug 2025

6/10 Okay

William

Character hotel

Good value, a little run down, but full of charecter, it is an old coaching inn after all. Friendly staff. Fine for an overnighter before a cruise.
Stayed 1 night in Aug 2025

2/10 Terrible

Sam

Disliked: Property conditions & facilities, room comfort
Filty, run down, holes in walls, wobbly flpors, sunken ceilings, sunken floors, rude staff
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Lesley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning but they have fans. Slight random bangs from outside that you get used to.
Stayed 1 night in Aug 2025

4/10 Poor

Richard, Toronto

Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Needs a bit of upkeep
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Stayed 1 night in Jul 2025

8/10 Good

Carly

Traveled with group
Liked: Cleanliness, staff & service

Good for a 3 star, little dated

Breakfast was limited, filter coffee only. Bathroom window just had a net curtain and was overlooked so didn’t use shower
Stayed 1 night in Aug 2025

6/10 Okay

Tatyana

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint and Cozy

Classic UK hotel accommodations. Great breakfast and lovely property. If ever in the area again will definitely stay
Stayed 1 night in Jul 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is an older one, which has its charm but disatvantages. Near the hotel is a busy pub, our room was just above it. The rooms could be better maintained. Buy in general we were satisfied with our stay.
Stayed 2 nights in Jul 2025

6/10 Okay

William

Stayed 1 night in Aug 2025

6/10 Okay

Javier, Caguas

Traveled with group
Liked: Staff & service
Martina thanks for your recommendations.
Stayed 1 night in Jul 2025

8/10 Good

stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel but no AC or elevator

This hotel worked for our short 3 day stay. The staff was great and very friendly. The room was in good shape and as described. I filtered my hotel search to include AC so beware it doesn’t have AC or a working elevator. The front desk and owner told us it was getting fixed the next day after we checked. It was not so FYI. We didn’t take advantage of that in house breakfast. We just went to the bakery across the street. I wound close by saying this is a good hotel not great.
Stayed 2 nights in Jul 2025

6/10 Okay

Pauline

Liked: Staff & service
My room 66 was at the top of 3/4 flights of stairs, the lift was only used for luggage. The room was hot,only a fan and small window.The weather was usually hot on 17 jul ,but due to roof gully no wind blows into room .If air con is your thing dont stay here..the shower had mildew stains around the join to the wall ,and could do with a chemical treatment. The owner said he was renovating, but this could be done now.Breakfast was well cooked, excellent bacon, No fresh bread rolls or fruit or cheese, only sliced bread for toast.For £120 a night I expected better. The reception lady was welcoming and helpful. The hotel is in a good central position for visiting the town and has an old world charm which was lovely. I would stay again but in a renovated room with air con or on a winter break
Stayed 2 nights in Jul 2025

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Service was great but our beds were uncomfortable

The beds were really uncomfortable, we barely slept. The location is great, the staff is helpful, the breakfast is good, maybe we had the wrong bedroom with uncomfortable beds.
Stayed 1 night in Jul 2025

4/10 Poor

Harry, New York

Liked: Staff & service
Disliked: Property conditions & facilities
No AC so couldn’t close windows and very noisy from weekend parties on the street. Great breakfast but building not in good condition.
Stayed 1 night in Jun 2025

8/10 Good

TONY TSAI PING

Traveled with family
Good location for relaxing stay before jumping on a cruise.
Stayed 1 night in Jul 2025