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The Star Hotel

3.0 star property
Hotel with a restaurant, 4-minute walk to WestQuay Shopping Centre

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Photo gallery for The Star Hotel

Front of property
Front of property
Exterior
Bar (on property)
Family Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
26 High Street, Southampton, England, SO14 2NA
  • Place, WestQuay Shopping Centre
    ‪5 min walk‬
  • Place, Mayflower Park
    ‪6 min walk‬
  • Place, Mayflower Theatre
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(32 reviews)
  • 170 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.0 out of 10
Good
(16 reviews)
  • 112 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

7.2 out of 10
Good
(12 reviews)
  • 170 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(26 reviews)
  • 263 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 217 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Southampton

Located in Southampton City Centre within a 5-minute walk of WestQuay Shopping Centre, The Star Hotel is within 2 miles (3 km) of other popular sights like Southampton Cruise Terminal. This 44-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Titanic Honour & Glory Exhibition - Southampton - 3 min walk - 0.2 miles
  • WestQuay Shopping Centre - 5 min walk - 0.3 miles
  • Mayflower Park - 6 min walk - 0.4 miles
  • St. Mary's Stadium - 13 min walk - 0.7 miles
  • Mayflower Theatre - 14 min walk - 0.8 miles

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Coriander Lounge - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Subway - ‬2 min walk
  • ‪Heavenly Desserts Southampton - ‬1 min walk

About this property

The Star Hotel

Hotel with a restaurant, 4-minute walk to WestQuay Shopping Centre
Guests staying at The Star Hotel enjoy free WiFi in public areas, laundry facilities, and a banquet hall. Self parking is available for GBP 7.00 per day. Front-desk staff can assist with luggage storage and dry cleaning/laundry.
Guests can enjoy TVs and stay connected with free WiFi. Coffee makers, hair dryers, and phones are other standard amenities.

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Exterior
ibis Southampton Centre
  • Pet friendly
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7.8 out of 10, Good, 1,127 reviews
$49 nightly
The price is $58
Feb 1 - Feb 2
Total with taxes and fees
ibis Southampton Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

Is free cancellation available at The Star Hotel?

The Star Hotel offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What can I see around The Star Hotel?

This hotel is situated in Southampton City Centre, just steps from Oceans - A unique Southampton Experience and Tudor House and Garden, and within a short walk of WestQuay Shopping Centre. You'll also find Mayflower Park and Southampton Guildhall less than a mile away.

Is parking available on site at The Star Hotel?

Yes, parking is offered for GBP 7.00 per day.

Does The Star Hotel include a casino at the property?

No, The Star Hotel doesn't have a casino.

Is there an indoor pool at The Star Hotel?

No, there is no indoor pool at this hotel.

Is The Star Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Does The Star Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Star Hotel feature a restaurant that includes a breakfast menu?

Yes, The Star Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Star Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Star Hotel.

Are there connecting rooms at The Star Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Star Hotel?

The closest major airport to The Star Hotel is Southampton (SOU), which is 4.9 mi away (21 minutes by car). Another top airport is Bournemouth (BOH-Bournemouth Intl.), which is located 29.9 mi away (46-minute drive).

Are there rooms with balconies at The Star Hotel?

No, you won't find guestrooms with balconies at The Star Hotel.

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 348 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Roger

Stayed 3 nights in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service Lovely Room
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, room comfort
Second time I’ve stayed here it’s a cheap hotel within easy reach of the town. Staff are helpful and rooms are of a reasonable standard
Stayed 1 night in Oct 2025

10/10 Excellent

Jacquelyn

Stayed 1 night in Oct 2025

8/10 Good

charles

Traveled with family
Liked: Cleanliness, staff & service
Good hotel in a very convenient location, staff were very friendly and helpful. Lift was very old and difficult to operate, the floors were old and creaky, the hotel needs to have a good upgrade.
Stayed 2 nights in Sep 2025

6/10 Okay

Nicola

Traveled with family
This is an old hotel so lots of character. There is an ancient lift that can take you up to the upper floors, but it is tiny. The walls are thin and the windows have no sound proofing so you can hear your neighbours as well as the noise from the High Street below. The staff were top notch and super helpful. Can’t say enough about them. The location is excellent and within walking distance to site seeing, shops, restaurants etc. We did have breakfast one morning in the hotel and would definitely not recommend. Expensive and terrible food. Overall we only stayed two nights before going on our cruise so it was doable but I doubt I’d stay here again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Brendan, Brechin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was ok but heat was intense. Breakfast good. Common areas of hotel in disrepair. Elevator broken.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and wonderful breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Alexander

Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Samantha

Stayed 1 night in Sep 2025

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable bed, nice breakfast. Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our trip was an overnight before a cruise Mike at the front desk was wonderful as the wonderful night lady. The hotel is 200 years old. Had all the modern conveniences with a 1800 feel. When we got off the lift we had to take the steps to floor 2 1/2. Restaurants and lots of shopping was very close by 2 minute walk.would definitely choose this hotel again
Stayed 1 night in Sep 2025

6/10 Okay

Dean

Stayed 1 night in Sep 2025

10/10 Excellent

Fern

Stayed 1 night in Sep 2025

4/10 Poor

Nicholas

Stayed 1 night in Sep 2025

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very good
Stayed 1 night in Sep 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Great Location

Stayed at the Star Hotel for one night before boarding a cruise ship. It was a nice hotel in a great location.
Stayed 1 night in Sep 2025

10/10 Excellent

fraser

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Traveled with family
Disliked: Room comfort
Very basic and dated. Single glazed windows didn't shut properly allowing excessive outside noise into the room.
Stayed 1 night in Sep 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good situation for easy access to everything
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

Reception staff excellent, arranged for help with our heavy luggage
Stayed 1 night in Sep 2025

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Pre Cruise Stay

We were there for a RC Pre Cruise 1 night stay. The hotel will keep your large cases, as the rooms are smaller and you won't have to get them to your rooms as there is a bit of walking involved to reach your room. I packed a small over night which worked nicely. The staff is lovely and helpful. No ac but we did not need it, the windows open. A very nice Pub next door. You will need a taxi if you are going to the cruise port. It is not within walking distance. We paid for breakfast at check in. It was nice to stay in a bit of history.
Stayed 1 night in Aug 2025