Premier Inn Southampton City Centre - West Quay

3.0 star property
Hotel with a restaurant, 4-minute walk to WestQuay Shopping Centre

Choose dates to view prices

Photo gallery for Premier Inn Southampton City Centre - West Quay

International cuisine
Family Triple Room | Bed sheets
Room amenity
Room amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • 24/7 front desk

Explore the area

View in a map
Harbour Parade, Southampton, England, SO15 1BA
  • Place, WestQuay Shopping Centre
    ‪3 min walk‬
  • Place, Old City Walls
    ‪3 min walk‬
  • Place, Mayflower Park
    ‪4 min walk‬
  • Airport, Southampton (SOU)
    ‪8 min drive‬

Room options

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room, Accessible Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, Roll-in Shower

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Roll-in Shower

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Southampton

Located in Southampton City Centre within a 5-minute walk of WestQuay Shopping Centre, Premier Inn Southampton City Centre - West Quay is within 2 miles (3 km) of other popular sights like Southampton Cruise Terminal. This 155-room, 3-star hotel welcomes guests with conveniences like a restaurant, express check-out, and a 24-hour front desk.

What's nearby

  • WestQuay Shopping Centre - 3 min walk - 0.2 miles
  • Old City Walls - 3 min walk - 0.2 miles
  • Titanic Honour & Glory Exhibition - Southampton - 4 min walk - 0.3 miles
  • Mayflower Park - 4 min walk - 0.3 miles
  • Solent University - 10 min walk - 0.6 miles

Getting around

  • Southampton Central Station - 12 min walk
  • Southampton (SOU) - 25 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪PizzaExpress - ‬8 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪L'Osteria - ‬2 min walk
  • ‪Five Guys - ‬1 min walk

About this property

Premier Inn Southampton City Centre - West Quay

Hotel with a restaurant, 4-minute walk to WestQuay Shopping Centre
At Premier Inn Southampton City Centre - West Quay, guests have access to free WiFi in public areas and express check-out. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 10.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 10.99 per person
  • Nearby parking fee: GBP 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Mobile payment options include: Google Pay and Apple Pay.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Inn Southampton W Quay Hotel
Premier Inn Southampton W Quay
Premier Inn Southampton W Quay
Premier Inn Southampton West Quay
Premier Inn Southampton City Centre - West Quay Hotel
Premier Inn Southampton City Centre - West Quay Southampton

Frequently asked questions

What's there to see close to Premier Inn Southampton City Centre - West Quay?

This hotel is situated in Southampton City Centre, just steps from WestQuay Shopping Centre and The Quays, and within a short walk of Mayflower Park. You'll also find Southampton Guildhall and Mayflower Theatre less than a mile away.

How much does it cost to stay at Premier Inn Southampton City Centre - West Quay?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Premier Inn Southampton City Centre - West Quay on Feb 8, 2026 start from $56.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Premier Inn Southampton City Centre - West Quay?

No, there isn't parking at this hotel.

Does Premier Inn Southampton City Centre - West Quay feature a casino?

No, Premier Inn Southampton City Centre - West Quay doesn't have a casino.

Is there an indoor pool at Premier Inn Southampton City Centre - West Quay?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Premier Inn Southampton City Centre - West Quay?

Amenities at this hotel that appeal to couples include a restaurant and a 24-hour front desk.

Are there hot tubs at Premier Inn Southampton City Centre - West Quay?

No, there isn't a spa tub at this hotel.

Does Premier Inn Southampton City Centre - West Quay have a restaurant that serves breakfast?

Yes, Premier Inn Southampton City Centre - West Quay serves buffet breakfast for a surcharge at Thyme.

Does Premier Inn Southampton City Centre - West Quay allow pets to stay free of charge?

No, pets aren't allowed at Premier Inn Southampton City Centre - West Quay.

Does Premier Inn Southampton City Centre - West Quay have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Premier Inn Southampton City Centre - West Quay?

The closest major airport to Premier Inn Southampton City Centre - West Quay is Southampton (SOU), which is 11 mi away (25 minutes by car). Another top airport is Bournemouth (BOH-Bournemouth Intl.), which is located 29.4 mi away (46-minute drive).

Are there rooms with balconies at Premier Inn Southampton City Centre - West Quay?

No, there aren't any guestrooms with balconies at Premier Inn Southampton City Centre - West Quay.

Premier Inn Southampton City Centre - West Quay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 55 reviews
Rating 8 - Good. 16 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cathy

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Place to Stay

The room was clean and very quiet during our two day stay. The hotel is located near city center and seems very safe. We enjoyed it.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good experience you can’t go wrong with premier inns
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Stayed 1 night in Aug 2025

6/10 Okay

Wayne, Orlando

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Nice property location, rude staff
Stayed 2 nights in Sep 2025

6/10 Okay

Lawrence

Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service
Size of rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Stayed 1 night in Sep 2025

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For one night only, the food, room, and staff were great.
Stayed 1 night in Aug 2025

10/10 Excellent

Vicki

Traveled with group
Liked: Amenities
The place was perfect! Will definitely go back!
Stayed 1 night in Aug 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Xiaoyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great location. Quiet place. Friendly staff. Nice room conditions.
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basics but very comfortable. Love the irons and ironing boards on display at reception
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Fine if you don’t need more than a kiosk

A great location but putting customer service behind the bar was unfortunate. The bar/wait staff/check in help all were very overworked. I hated bothering them with a question that really needed answering.
Stayed 1 night in Aug 2025

10/10 Excellent

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms at a very affordable price. Very clean. Convenient on-site restaurant/bar in relaxing lounge setting. Highly recommend.
Nice shower with waterfall shower head.
Clean sink area.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful , spotless clean, staff so helpful.. Super location.We loved Southampton and enjoyed our stay after returning from our cruise.Definitely a 5 star experience.
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was ok. Had 1 hand towel and 1 bath towel. When I asked for more and some wash cloths I was told they don’t provide them but I can go ‘over there and buy some’. We were handed 1 hand towel and 1 bath towel. Stark. No luxury, if that’s what you’re looking for go somewhere else.
Stayed 1 night in Aug 2025

8/10 Good

Mei, Ringoes

Liked: Cleanliness
Staff were really friendly and nice but understaffed during busy hour. Waited 15mins to retrieve luggages in the storage area.
Stayed 1 night in Aug 2025

10/10 Excellent

Wayne

Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with family
Liked: Amenities
This property clearly prioritizes customer service. From the staff at the restaurant / bar to the staff assistance when I couldn’t do the automated checkin (Expedia reservations / non-UK addresses don’t line up with their system), you could tell that they wanted you to be delighted with your stay. Would definitely stay here again if I am in Southport.
Stayed 1 night in Aug 2025

8/10 Good

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff and good food. Very good location to harbor.
Stayed 1 night in Aug 2025