The Hotel needs to make sure they clean the air conditioning filter , the filters were dirty . The air quality was poor we coughed all night.
Property was very clean and the staff was very knowledgeable. Great customer service!
Great hotel! Only complaint is there is a $20.00 parking fee. Which I really didn’t understand. The parking lot isn’t a protected area. There isnt gate or security watching the area. So in all fairness there is another hotel down the road without a parking fee. All same amenities as this hotel.
convenient location. courteous staff. excellent breakfast. plenty of room to give my dog a break.
Hotel was great and service was the best I expect. I forgot my Microsoft Surface Pro charger, the manager found it and I got it on my way back. .
Very nice place. Very clean and quiet. Staff extremely friendly and helpful.
The room was supposed to sleep 4. I guess if three in the king size bed and 1 in the pullout then it did. The hotel had a "hot" tub which is one of the main reasons we stayed there. The only problem was that the "hot" tub did not get hot. Temp never got above 86. The pool felt warmer than the hot tub.
Fitness is not working Close at 7.30 Opens 8.30 in the morning Breakfast is not good Overall not good
Very much worth the value. Staff were extremely kind.
Clean, spacious room. Staff was very responsive and helpful. Good value
I was a little upset that the front desk would treat me different than a "regular" guest because I had booked through Orb**z. It took extra time to check-in and they would not provide me with a receipt from the hotel since "I paid Orb**z, not them" so I wasn't entitled to a receipt. Plus being a rewards member, I wasn't recognized for that either.
This was a comfortable, quiet hotel with easy access to the interstate with good food nearby. An experience we would repeat.
Elevator Didn't work for several hours!
The Fairfield was very nice. The room was clean and comfortable. Nice big bathroom. The pool,whirlpool, and fitness room was nice and clean as well. Hotel staff very nice and accomodating. I would definitely stay at this location again. Convenient location.
Located 2.3 mi (3.7 km) from VCU Health Community Memorial Hospital Thomas W. Leggett Center, Fairfield Inn & Suites by Marriott South Hill is within a 5-minute drive of South Hill Model Train Museum. This hotel has 68 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Fairfield Inn & Suites by Marriott South Hill's 68 rooms provide sofa beds, microwaves, and refrigerators. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.
Guests of Fairfield Inn & Suites by Marriott South Hill have access to an indoor pool, a fitness center, and a spa tub. Self parking is offered for USD 5.00 per night. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
The Hotel needs to make sure they clean the air conditioning filter , the filters were dirty . The air quality was poor we coughed all night.
Property was very clean and the staff was very knowledgeable. Great customer service!
Thank you so much for taking the time to post a review!! We appreciate the feedback!!
Great hotel! Only complaint is there is a $20.00 parking fee. Which I really didn’t understand. The parking lot isn’t a protected area. There isnt gate or security watching the area. So in all fairness there is another hotel down the road without a parking fee. All same amenities as this hotel.
Thank you so much for taking the time to post a review, the parking fee is a new policy. This review will be shared with the appropriate management staff. I do hope to see you again the next time you are in the South Hill area!
convenient location. courteous staff. excellent breakfast. plenty of room to give my dog a break.
Thank you so much for taking the time to post a review! We are always eager to hear from our guests! I hope to see you again the next time you are in the South Hill area!
Hotel was great and service was the best I expect. I forgot my Microsoft Surface Pro charger, the manager found it and I got it on my way back. .
Thank you for choosing the Fairfield Inn & Suites in South Hill, VA for your recent stay. We are happy that you enjoyed your stay. We strive to make each guest feel special and welcome. We look forward to your return visit.
Very nice place. Very clean and quiet. Staff extremely friendly and helpful.
The room was supposed to sleep 4. I guess if three in the king size bed and 1 in the pullout then it did. The hotel had a "hot" tub which is one of the main reasons we stayed there. The only problem was that the "hot" tub did not get hot. Temp never got above 86. The pool felt warmer than the hot tub.
Dear Ken, My apologies for your stay being less than expected. We have replaced the thermostat in the hot tub and it is working great!. I am sorry your room was not quite large enough for your stay. Perhaps next time you could try our Queen Suite that has 2 queen beds and the sofa bed. I look forward to seeing you on your next visit.
Fitness is not working Close at 7.30 Opens 8.30 in the morning Breakfast is not good Overall not good
Very much worth the value. Staff were extremely kind.
Clean, spacious room. Staff was very responsive and helpful. Good value
Keno, Thank you for taking the time to post a review, I am sorry to hear about your experience. I have shared your concerns with management and housekeeping, and we are dedicated in resolving this matter. We want all of our guest to have a comfortable clean stay! I do hope we will see you again the next time you are in South Hill!