Holiday Inn Express Hotel & Suites Plymouth2.5 out of 5.0
Recent guest reviews
After staying the previous night in a lovely Holiday Inn Express in Alabama, I thought I would stick with that chain. This particular one was not quite as impressive. The front desk girl was new but pleasant, so check in was no problem. When I got to the room, however, the garbage cans had not been emptied and there was a used bar of soap on the bathroom sink. The linens and bedcovers looked clean as did the rest of the room, so I don't know how this got overlooked. The coffeemaker worked the first time I used it, but after that, when the light came on to brew, it would shut down. it was a Keurig (sp?) pod type, which I'd never used, so I might have unintentionally shut it down somehow, but I tried various outlets etc., and it would not work the second time for some reason. The fitness room seemed clean with adequate equipment. As in Alabama, the breakfast bar had healthy options such as egg white omelettes, which I appreciate.
My daughter and I want to thank the staff that assisted us on the evening of Oct 20, 2017. Sadly we didn’t get her name but she was amazing. My sister and her girls came to visit. She was so accommodating and went out of her way to make our 1 night stay comfortable. So, to whoever you are, sweet lady, thank you from us all.
Mediocre at best. Hotel is showing wear and tear. Needs a bit of updating. Staff was courteous and friendly at all times. Parking lot could definitely use some updating...protect your ankles when traipsing through the lot!
Great reasonable stop along the route. Great front desk person. Spacious room. Decor was very easy on the eyes. Will visit again. Overall, 4 stars. Only request, would be to have it where the check in is a lot quicker.
We were there for a family reunion and they let us meet in the breakfast area late in the day. We parked our motorhome in the large parking area and enjoyed an evening in one of their third floor rooms. It was clean, quiet and comfortable. Breakfast offered several good choices.
I am a lap swimmer and this hotel's indoor pool is larger than most hotel pools and they keep the temperature great for lap swimming. The front desk is very friendly and helpful. The included breakfast was very good and the breakfast staff was helpful and friendly. I believe that there is a self service laundramat
My husband, daughter, and I stayed at this property Friday and Saturday night. I called Friday night to make sure the hotel could accommodate us with a quiet room. They were able to do so both nights we stayed and we were extremely grateful for that. I was really impressed by the helpfulness of the staff. Dawn, one of the kitchen aides assisted me with getting a cup for my child to drink out of, Ashley was super sweet and gave my daughter a coloring book and color pencils, and Alma was very complimentary and pleasant to speak with on Saturday morning. There were a few negatives to our stay that could help improve the efficiency of the hotel and it's staff. My husband and I both asked to have turn down service and new towels put in our room. I explained before we left that day we would be out by 10 am and we did not have a "do not disturb" sign on the door. We did not come back to the hold on Saturday night until close to 11pm. When we returned nothing had been done. It was really disappointing to see. We were looking forward to having our room tidied up a bit. The next morning when cleaning out the fridge we noticed an orange from a previous stay was left in there. Talk about gross. We understand that mistakes can be made and certainly these aren't severe, however when the hotel is not at full occupancy for both Friday and Saturday night, there is no excuse to have these kinds of mistakes happen. My husband and I are rewards members and we can say of all the IHG properties we've stayed at this one was the best. Mainly because of the staff. I would recommend this hotel upgrade itself to the same caliber as the other properties we have stayed at recently. I want to thank the staff again for how lovely they were and hopefully we will be staying there in the near future.
Overall a nice stay. The gentleman who checked me in was very nice. The room was fine. Didn't understand the 1 tv in the large room. Was difficult to watch from the living area. Internet was fine. Breakfast was good probably better than a Hampton, only problem was it was very hot in the breakfast area. Told a worker and not sure she did anything. Overall if back in the area I would stay there again.
I was pleasantly surprised at the cleanliness and friendliness here. The parking is excellent. Check-in is quick. The room was large and well-appointed, as was the bathroom. My only complaints are the lack of noise insulation and the noise of the HVAC. Also, regarding the bed linens, the bottom sheet was not fitted, and bunched and pulled off the bed easily. Pillows were ok, but not great. The shower was excellent, with pressure and ease of use, and there were plenty of great towels. Toilet articles were all supplied. The fitness room was small, but equipment was surprisingly new and in good order. The breakfast was great...lots of variety, and good quality fresh fruit. I highly recommend this place.
Was greeted with a smile when we walked in, had my room key already ready. Room was clean and bed was comfy. Breakfast was the norm at any Holiday Inn. Instead of waffles they had the pancake maker, which i'd rather have anyways. Had the biscuits and gravy, cinnamon rolls and other stuff. Has a nice place downstairs to visit with other friends at the hotel. Will for sure be back when in area.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
Located within a mile (2 km) of Price Memorial Park, Holiday Inn Express Hotel & Suites Plymouth is within 2 miles (3 km) of Marshall County Historical Museum. This 72-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Notre Dame Stadium is also 24.3 mi (39.2 km) from this Plymouth hotel.
Start your day off right with a free hot/cold buffet breakfast. At the end of the day, unwind with a drink at the bar/lounge.
All of Holiday Inn Express Hotel & Suites Plymouth's 72 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are other standard amenities.
Guests of Holiday Inn Express Hotel & Suites Plymouth have access to an indoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, coffee/tea in a common area, and free newspapers.
Reviews from Trip Advisor
50% of guests recommend this hotelTotal of 101 reviews