Candlewood Suites Airport2.5 out of 5.0
Recent guest reviews
The main thing that would have made my stay more enjoyable would be a functional pool and hot tub. It is listed on their website that they have a hot tub, but it has been out of order for nearly two years and they have even removed it in favor of a gazebo. The pool was absolutely freezing cold. They shut the heat for the pool and the room off but didn't tell us. When my nephew dove in he was so shocked by the cold he could barely get himself to the top of the water to get out. He said it took his breath away. They compensated my sister for the pool being out of order but told me they could not comp. me because I went through an online company instead of booking directly. Lame. Liked having the kitchenette but the tub drained VERY slowly. It was gross.
We were just looking for a place to stay New Years Eve near family. We did not arrive until 1am and left before 10am. Never left the room, so I cannot comment beyond the lobby and room. I dealt with three different desk clerks. All were very friendly and helpful. The room was small, but well maintained, very clean, quiet and comfortable. If you need a good place to sleep, this is it.
Rooms are very nice, We stayed on the third floor which has half the rooms are smoking the other half are not, So in the hallway you can smell the smoke. Which is strong. Would stay there again,BUT not on the thrid floor.
the hotel was great, the staff was helpful, let us check out late, clean rooms