Candlewood Suites Airport2.5 out of 5.0
Recent guest reviews
We were in town for a concert and needed a last minute hotel for the night. Jaime (I think) was wonderful and made sure we had a room ready quite early because of the time restraints due to the concert. Room was clean and cool comfortable. Desk staff and management were incredibly nice and accommodating. Thank you very much!
I have stayed in other candelwood suites before and this one disappointed me . There are a number of similar properties in the area that are newer that would probably not have the issues we dealt with. 1) there was a large hole in the chair ( like a knife) 2) the room was run down 3)the extra bedding was not in the room we had to ask for it, 3 ) the couch was U shape and sunk in the middle 4 ) the bath tub was very slippery as there no mat and the tub itself was slick 5) Handles were ripped off one of the cabinets 6) even though it had 2 rooms there was only one one air conditioner . It blew cold air next to the couch and the ceiling vent was expected to push the cold air into the adjoining bedroom. this design did not work very well .
We stayed in room 114 (king size studio, ground floor) on May 13 and 14 2017, non-refundable rate $102 + 75 pet fee (2 dogs) + tax. I was truly impressed with this hotel. The room was absolutely spotless. No smoke or pet smells, full size fridge, dishwasher, 2 burner stove (no oven) microwave. All appliances were clean (contrary to other places I have stayed at and cringed). They truly thought of everything; dishes, utensils, glasses, cups, colander, dish towels, dish detergent, paper towels, you name it, it had it. The bed was comfortable, front desk staff was very accommodating and polite. It's very hard to find a good place to stay with pets, and most places charge a fee for each pet. $75 for the stay is a bargain, and coupled with the service - 24 hr front desk, free coffee 24/7, pet exercise area with free doggy bags) and quality of the room, you truly can't go wrong by staying here. Location is about 7-10 min from 80. Gas station is 1 block up the street, lots of restaurants and fast food places within a 5 mile range. Do not go to Vulcano. In spite of the reviews, our food experience was terrible (see my review under South Bend restaurants).
1st and last time at a Candlewood Suites & will never stay at this location again. Made original reservation for 4/10-4/11 for a room with 2 queen beds. Received call from hotel night of reservation, asking if I could switch to a king. I said no, I realized I made reservation for wrong night. Person kindly switched my reservation to 4/17-4/18, emphasizing that I need 2 queen beds, he said fine and assured me that I would have 2 queen beds. Got to hotel & had a 1 bed queen suite with sofa bed, no other rooms available. Did give me the option of being on a floor without dogs - really? Partially my fault for not double checking, but the person said I would have a 2 queen bed room as requested. So had no other option but to take the room. Room had a terrible stale smoke smell (which hotel credited me 10,000 IHG points - not really happy but needed to leave & didn't argue & figured I would contact Candlewood when I got home). Other issues were that sofa bed very uncomfortable & very thin mattress, had burn holes, very small thin blanket,& one small pillow, had to take one from the bed. No instructions on how to use thermostat & room temperature varied all nite. Several shady looking characters hanging around the place, that made us women very uncomfortable.
The room was clean and neat. There is a full kitchen with a stove. There was no noise from the airport. The. beds were comfortable, but I would have liked better pillows. There is no breakfast, but there is a nice little snack store with cereal, snacks and basic necessities.
No breakfast, check in on Thursday, no maid service during stay Room was clean to start with. New hotel with nice amenities, business center was one computer. Friendly customer service. Easy access from airport,
I stayed at Candlewood for two nights at the beginning of the month. The room was clean and spacious. Only down side was the guest across the hall kept slamming the door and it appeared there was not much of a sound barrier. When I went to check out the attendant asked if I stayed two nights which I agreed. I paid the bill only to notice when I got to my vehicle that I was charged three nights. The manager was prompt in changing my bill to the correct total.
I stayed at this hotel for a last minute trip to South Bend. The hotel is a long walk from the main airport along a major road through town. With a few eateries within walking distance, you will need a car. The room was large, clean, and consistent with other extended stay hotels. The staff was courteous and asked about basic things most front desks do not, such as wake-up calls and ground transportation. Although the price was a little high, I would stay here again under the right conditions.
Stayed for 1 night and was pleased in all respects. The hotel is in good repair with current furnishings. Everywhere I went it was clean. The room was spacious with 2 king sized beds (room 315). Microwave, full size fridge wit freezer, dishwashing machine, business desk, roomy bathroom, and 42 inch flat screen tv. Wifi and cable.
This is a tired hotel and certainly not up to Candlewood's normal standards. Quite disappointed. Room smells and it is my second one. Carpets worn and the place just needs renovations to be done. I'll stick out but won't be returning here again.
- Free in-room WiFi
- Free parking
- Fitness center
- Business center
Within a short walk of South Bend Military Honor Park and Museum, Candlewood Suites Airport is within 2 miles (3 km) of Kennedy Park. This 72-room hotel has free in-room WiFi, free self parking, and a fitness center. It's near the airport and also near University of Notre Dame and The History Museum.
All 72 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also standard. Weekly housekeeping is available.
A fitness center, a business center, and a computer station are featured at Candlewood Suites Airport. If you decide to drive, there's free parking. Dry cleaning/laundry services make packing light an option. Additional amenities include free newspapers, laundry facilities, and a convenience store.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 71 reviews