Skanes Serail4.0 out of 5.0
Recent guest reviews
We stayed in this hotel 3 adults 3 children in April 2015 and had conjoining rooms It was a mistake as the actual hotel we was suppose to go in was a 3* and still closed. Much to our surprise this hotel is a 4* and is wher we was transferred to free of charge. The hotel itself is lovely. The grounds are lovely n just a short walk to the beach via the pool. Us as a family and first time abroad for my son who was 3 had a fantastic time. Food was great and staff couldn't do enough to help us. Our time in Tunisia was amazing such a beautiful country just a shame we can't yet come back!!! The animation team are amazing. I have nothing bad to say about this hotel as it's one of the best holidays we have ever had. Souse was great for markets and bargains as was the different centres they had. Would love to return here one-day x
This hotel is beautiful, rooms are lovely and clean ,pool and sea looks good, food is good but little bit bad is that lobby bar is open only to 23:00. Animation is very good but music is too loud all day, so it was funny holiday. Czech republic...
We spend happy time with the best animation in hotel and good chef animation #magui and bar men #sabri very nice boy and #scoop crazy animator hire and thank so much tunisia see agien. Tatto MEN was really fiendly and helpfull.
I'm still here at the Serail hotel. Rooms are lovely and clean. The food is okay. What has really annoyed me is the constant music blaring out all day! The same playlist day in day out! and it's unnecessarily loud!!! I've spoken to quite a few guests and it's the same for them....bloody annoying! I was really looking forward my 2 weeks holiday, but it's been ruined. If your looking for a relaxing, peaceful holiday, please don't book this hotel. I have spoken to the animation "chef" who smirked and said he would see that something was done regarding the issue....nope, still the same.
I have stayed at this hotel several times and am always sad to leave. Upon arrival it always looks very impressive and everyone here are so friendly and happy. I was given a beautiful room at the front of the hotel and check in was very quick and easy. There is an indoor and large outdoor pool and you walk straight out of the hotel onto the beach which are all kept very clean thanks to the hardworking staff. The sea is very shallow and so warm it's like getting into a warm bath. The food here is good and always plenty of choice. The ALL inclusive finishes at 23.00 but the beach bar stays open late and there is the club l'emprente- a short stroll across the car park... always an excellent night here. There's lots of water sports on the beach or if you want to go shopping Monastir is only 10 minutes away by car...don't pay more than 10 dnrs....or walk to the airport and catch the train only 550 mmls/ 18p and sit on the right side and you will see the pink flamingos. Finally sunsets on the beach here are stunning and there's even 'beer' benches in the beach to enjoy it. I love this hotel and when I stay at serail it's like visiting my family...cant wait to see everyone again.. Finally at the moment Thomas Cook aren't promoting this hotel for 2018...tunis air fly direct from London several times a week or book a connecting flight...they are on sale now for next year..and book the hotel with alpha rooms....they offer very very good prices...
skanes serail animation is good only the chef animation maggui ... Omg he is Not normal he can be chef animation all what he do is to make the vocation of the guests bad by his lies .. He do contact only with beautiful girls and he speak to the guests bad about his team he said that all the team are kasanova only him ... Really he is a bad person . lier ... Everything is good on that hôtel only him .... Maggui is big problem '''' i love u tunisia
It's not for family holiday even any one looking for relax Air conditioning system does not work for 2 months , no place for kids to play ... aquapark doesn't work and it's not free of charge Bring your cup for the drink may you will wait for some body to finish using the cup
Very nice holiday, great food and very original, awesome animations!! Maybe the beach should be cleaner, but it was made by the weather. Thanks for great week, we can recommend this place! A & A from Czech
We spent 12 days at this hotel and had a wonderful time! It was all inclusive and the food was absolutely delicious and fresh. There was a wide choice of Tunisian and international cuisine. The offer of drinks was limited- coffee, tea, coctail, red and white wine, beer, cola, fant sprite and something they called juice but it hardly resembled it. why not offer also drinks like sparkling water with lemon, ginger or mint? the reception staff was very friendly and helpful, the cleaning lady hardworking (but she obviously couldnt read the do not disturb sign and also knocks and enters without me answering the door - not dressed). the dining room staff work very hard working and pleasant, especially Fadhel Raoned who was very nice. Karim, the barman at the beach bar always serves drinks with a smile! this cannot be said about the barmen at the Piano bar, they look quite grumpy. A question: why some people get better service then others? drinks brought to them in the dining room and wine served in wine glasses, table reservations while other get plain glasses and have to help themselves? For more then half of our stay the dining room door was closed for dinner, we could only dine inside with aircon not functioning- it was too hot inside. There werent enough deck chairs and for three days we were sitting in the sand. on the third day I went to complain to the manager and the problem was solved immediately, so feel free to express your concerns to the managers, they usually try to solve the problem quickly! The animation staff was also very friendly. However, the animation for kids consisted only of one friendly and kind lady (sabrina) looking after kids eg building sand castles and baby disco. do not be afraid to travel to Monastir, it is safe and the bus (0,5 dinar) or taxi (ask for fixed price 4-8 dinars) in front of the hotel takes you there within 20 minutes. I went there alone women (in my 40s) and was absolutely fine! the sea is shallow and there are not waves most of the time. the pool is deep and great for swimming.There was a free wifi in the room but it did not function all the time. Overal, we really enjoyed our holiday and we thank the hotel staff for making it enjoyable!
Marco, Nino, Djoy, Rico, Rio, Pop and maggi -> best animators ever!! Great holidays, amazing people! I can't wait to go back!! Great hotel and nice place to stay! Nice room too. The swimming pool is really pretty and the food is nice too. Thank you so much for everything!
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 1296 reviews