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Riadh Palms - Family and Couples Only

4.0 out of 5.0

Recent guest reviews

Really was very sadisfied about room breakfast and friendly stuff,alot to do like entertament nice pool and sauna,rellay had a ver nice time,would definitely return as good value for money I spend.rooms so comfotrtable

I stayed at riadh pals for 5 days for a business trip. The furniture was old and the mattress was not comfortable at all. No Air conditioning and mini bar in the rooms. The pool is dirty with dead insects and the pool chairs are in a pitiful condition! The only positive point is the food but unfortunately there is a lack of variety. In short, the hotel does not deserve the 4 star rating.

went for 4 days with family and friend, the rooms were not clean properly as it should be at the check in, lack of light in the corridor in each floor which you feel a bit scared when waiting for the lift which can take several minutes to come, there are two lift one takes to odd floors and the other takes to even floors but no one explains this to the customers, if you don't realise yourself you end up waiting ages. no one offered us some help with the luggage. not much varieties on breakfast, the food was not tasty at all, in several occasion we go outside to eat despite we paid already for our diner. the staff doesn't pay attention to any requests we've made, the baby chairs were filthy and sticky from dirt and most of them broken, each I went to the restaurant I have to wait for a baby chair over 10 minutes and you end up with broken chair. the restaurant's floor in the morning was not cleaned as we found last night's prawns peeling under our table which put me off my breakfast. lack of attention to details in the rooms( sockets doesn't work, rust in the toilet, towels old, etc.) the mattresses very much used which you wake up in the morning with back ache, the last day, in the morning my son nearly broke his back as the baby chair was broken and collapsed while my son was inside. A COMPLETE DISASTER FROM THE BEGINING TO THE END. A EVITER, NOT RECOMMENDED AT ALL.

The hotel is ok in general, but it has a couple of disadvantages. Rooms are equipped with pretty old furniture and bad mattresses, cracks at the walls, bathroom from 80-s. And the most disgusting thing - I saw cockroaches in the restraint at the last day of staying.

Others recommended this hotel to me but I have to say it didn't do it for me! Chief complaints were the ludicrous restaurant protocol of having to have first and second sittings for your meal. The food on ALL occasions was insipid, uninspiring and unappetising and I ate out most times which increased my expenditure. I found the noise in the restaurant unbearable and it felt like being in 1950's UK Butlin's holiday camp. The noise generally in the hotel was too much for me and to add to this there was a period in my 3 week stay when the lift broke down and it was left unrepaired for a while so getting to my room took forever. I was told I was given one of the best rooms. It had a nice bathroom but the room and all the furniture was very dated and the bed low and uncomfortable with almost army like blankets on it. I was constantly annoyed by the pool by people asking me if I wanted to participate in various things or to come and chat when it was clear I have a book to my nose and wanted peace and quiet. The saving graces for this hotel are it's location and the friendliness of the reception and porterage team. Nothing was ever too much trouble even when they were very busy or you had to ask the same questions a couple of times over. On balance, now I know Sousse better now, if someone were coming to visit this would not be a hotel I'd recommend.

Loved this hotel for our holiday! Great place ,kind and welcoming and helpful staff. Everyone is so lovely, clean rooms, lovely food, all staff, housekeeping, bar, restaurant, pool, beach, security, fantastic.I was there the 3rd time now and i will come again for sure. Animation team were the best always keeping everyone happy and Boss of animators really lives for his job,he does great job. Every night differnt program, activites whole day, i have nothing wrong to say. Simply the best, thank you all them and we will be booking to return again very soon.

I've stayed in riadh palms twice this year and it was excellent! We enjoyed it here. Hotel had everything we needed, the animation team were so nice, especially the boss of animation team he made us smile every day, miss them all! The staff were friendly, we had fun, jokes all the time. Service was good we had not problems at all, I would recommend the hotel. We absolutely come back soon!

I know that the title sounds silly but it so true. Summertime the hotel is great! Good rooms, not small, big as a hotel itself, nice bar, food not that good to be honest and not a big choice. Staff i didn't like to be honest so don't expect something special, other hotels in sousse have better once to be honest. The Pool very nice, not too small , the atmosphere quite nice... DON'T go here in September, it's full of perverts (old men and women) and this is based on my own experience. June July and August its perfect for families and friends but the months after, just take care and keep your kids near you.

I was at the Riadh Palms in April 2017. I enjoyed it. Pool, Plage, restaurant is always clean. The food in the restaurant was delicious and there was a lot of it. Animation also coped with its work. The guys entertained us from 10:00 to evening. Confused chief of the animation. He didn't communicate with the guests, didn't even say hello. Went with a displeased face. The view from the room was on the sea! Kind of awesome! I recommend this hotel and want to go back in September.

To be honest this is one the best hotels in sousse. Huge pool , straight on the beach and great location. Probably my 10th visit here ( lost counting) Very nice seaview room as always. Thank you achref and all the staff.

Avenue 14 Janvier Sousse

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Riadh Palms - Family and Couples Only is located within a mile (2 km) of Sousse Beach and Ribat of Sousse. This 650-room, 4-star hotel has 6 restaurants along with conveniences like a private beach and an outdoor pool. Stade Olympique is also 1.8 mi (2.9 km) from this Sousse hotel.


Dining

Free breakfast is included with your stay. This hotel is home to 6 onsite restaurants, perfect for a quick bite to eat. You can sip a beverage at the coffee shop/café.


Rooms

All 650 air-conditioned rooms feature furnished balconies. Guests can expect free WiFi and satellite TV. Hair dryers are also available.


Property features

At Riadh Palms - Family and Couples Only, guests enjoy a private beach, a nightclub, and an indoor pool. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include an outdoor pool, a fitness center, and a sauna.

Room options

Family Room, Sea View

Twin 3 | Full 1 | Sleeps 4

Triple Room

Full 1 | Sleeps 3

Triple Room, Sea View

Full 1 | Sleeps 3

Double Room, Sea View

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

59% of guests recommend this hotel

Total of 2485 reviews