Grand Hotel Angiolieri5.0 out of 5.0
Recent guest reviews
What a wonderful place to stay.Being our wedding anniversary we wanted somewhere special and we were not disappointed. From the moment we arrived we were made very welcome. The staff were very attentive .Other establishments could learn from the professional manners that their staff show. Our deluxe room was beautiful was spotlessly clean and the balcony overlooking the bay of Naples was worth every penny.The only slight thing I would say we only had a mirror in the bathroom one in the bedroom might be more helpful to guests but it did not spoil our stay. We had a few drinks in the A Bar and a meal in the evening which we enjoyed with it being relaxed and informal . Breakfast was an experience and again the staff welcomed us. Was self service with tea and coffee brought to our table. We even had bucks fizz or prosecco which was a treat. Its a quiet area but we liked that to get away from the crowds of Sorrento. We used the train to get into Sorrento and Pompeii to travel about.and is very inexpensive and we got our tickets from the hotel.. On our last day our luggage was looked after so we could enjoy the rest of the day. Thank you for such a memorable stay.
This place makes you feel special the moment you walk in the door. The staff are first class and cant do enough for you. We stayed in a small garden room but for the 7 days we were there it was more than adequate as we only selpt and showered in the room.
We stayed at Toe which was beautiful and well organized room. Reception staff was friendly and helpful. Breakfast was delicious and the restaurant has lovely views over the bay. The pizza restaurant was reasonably priced.
This hotel truly is at a beautiful location with nice views and is clean. We enjoyed the pool and the view from our private terrace. But when it comes to service and quality of the food this hotel is not good at all. We were welcomed in a nice way but from there the service level was terrible. Rude staff talking on top of each other, no concierge service, the food and drinks in the restaurant didn't meet 5 star standards. It's really sad as this is a beautiful hotel (though it is far from Sorrento and the beach area is absolutely horrendous). A few members of the staff really tried to do a good job but those few are not able to compensate the others. This is not a 5 star hotel. I will not come back and will not recommend it to others.
We had our wedding there at it was amazing! The service was incredible and the room was beautifully organized. The food was delicious - try the prawns risotto, heaven on a plate! Our site was surreal! with beautiful decoration and breath taking view of the bay and the Vesubio.
My wife and I stayed here for 3 nights. We booked it as it was a SLH hotel but as we got closer to arriving we were a little apprehensive that it was in a smaller village and not in the centre of Sorrento and further from Positano. However, that's the most amazing thing about this hotel!! It's in a smaller village and has a far more relaxed feel to it - it's so peaceful and yet when you look down the bay you see all of the buzz a short journey away. The food in this hotel is exquisite. The first meal we had (a casual lunch after just arriving) was just incredible. We are at the bar (which has the most wonderful view over the bay) and had the freshest tasting caprese ravioli. Honestly one of the best pasta dishes I have had anywhere in Italy...or the world! The rooms are classic and not huge, but who wants to spend too much time in the room when you are in a place like this!! The overriding thing that made this hotel world class was the service - one example is that we wanted to book a last minute boat charter. We tried several companies who had no availability (we were literally booking the day before) and the hotel could not find a boat through their preferred supplier. However, they kept trying and got us a bigger boat at no extra cost. We had the best day going around Capri, dining at a beach restaurant, snorkelling etc. But all thanks to the persistence of the hotel staff who kept trying places and called us when they had found something which was available. This is a fantastic hotel and I would highly recommend it.
The hotel is not central and there is not much to do in the area but for relaxation it is perfect. The hotel staff are helpful and friendly and assisted in arranging day trips etc. Ate in the restaurant a couple of times and it was wonderful and the food was amazing - lovely waiting staff.
First of all: It IS a very nice hotel with a stunning view. Not nice neighbourarea, but nice hotel... Friendly staff. Nice rooms with well working wifi and comfy beds. Nice pool area. Also, always good restaurant recommendations from the staff. Nice with shuttle service. But, sorry but I have to say: Thats it. First: When we arrived the bathroom was not clean. Long, black hairs on toilet and walls! Also seal broke on the shampoo. Expensive, average food in the bar and tiny, expensive drinks. And, for the first time in my life - and at a hotel - i've experienced that the hotel wants you to PAY for scrambled eggs at breakfast, when you already have breakfast included in your stay! (it was free last time we visited the hotel - in 2015) No BIG deal - I can manage the 6-8 euros, but thats not good at all. You feel they are chasing your money...Then, one night we wanted to sit on our balcony and relax with a local wine and prosciutto. Not for saving the money, but for relaxing and enjoying local food/wine. The staff advised us there is no outside food or drink allowed in the rooms. Seriously?. I have never been told such nonsense on any other hotels in the world - so far. And at last; the 800-1000 euro! trip they recommend you to Capri is a rip off. No less. The public boat for 20 euros/pax from Positano to Capri - and then a private boat, with a nice trip a couple of hours (4 persons with own skipper) in a boat rented on Capri (there is a LOT of them) for around 150 euros is a MUCH better deal. Sorry about the «hard facts» Grand Hotel Angiolieri: We’ve been here before - but I guess this will be our last visit. Unfortunately.
The location and setting, the outstanding service, and the communal areas of this gorgeous hotel are no doubt 5*. Reception staff are mostly warm, inviting and personally show you around the hotel when you arrive. Any request we made for (i.e.) dinner reservations, taxis, laundry service were met with a polite 'consider it done' and it was ... with speed and low key efficiency in most cases. The bar staff especially friendly and welcoming, with the snacks served in the bar area ('le Bar') being tasty. As we found with much of Italy, food isn't the expense here, it's the drink prices that creep up the bill! To sit and watch the bay of Naples from this hilltop retreat was just lovely. The pool was just gorgeous, a small infinity pool with about 18 or 20 sumptious sun loungers around it. It's pretty special! The restaurant was much as you would expect for a high class establishment, beautiful views, food graciously presented, white linen everywhere and super efficient, discreet staff who ensure your glass doesn't ever go empty. They also threw in a couple of extra courses - an amuse bouche, a palate cleanser and some delicious peit fours at the end. The wine list was extensive and we managed to get a bottle on our second attempt (they didn't have our first choice). It's the bedrooms here that we struggled to distinguish as a 5* hotel although given this is an old Roma villa conversion, I assume it's a little bit restricted on what can be done with layout. The pros and cons (of our superior sea view room, in our opinion of a 5* hotel): PROS Clean Nice view of the bay of Naples and Vesuvius Gorgeous tiled floor Lovely fluffy robes and plenty of towels provided Air conditioning CONS Room size was small King size bed appeared to be two beds joined together - there was definately a divide of some description down the middle We could only find one useable plug socket for our appliances in the entire room The bathroom was perfectly functionable but the fittings were tired and in need of descaling Toiletries were a bit of a let down It's not that we didn't have a brilliant stay because we definitely did, I guess we just expected something a little bit special across the ENTIRE hotel for the 5* rating. FYI - the hotel didn't appear to be able to source a local taxi service for us for basic travel around the location, all was done with a local private firm - at 4 times the cost! (Despite a number of conversations with reception staff to try and get a cheaper option). I'd consider sourcing local transport yourself.
I think that Matteo is the best and most charmig barman in Italy.Always working and smiling. I asked him why he works so much..day and night..He answered... "I love my job...but I would like to be in your shoes.I smiled and said..."But I am having my flip-flops."He laughed and said ..."Just that's why". Hahaha
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 559 reviews