The bathtub didn’t drain properly so was standing in water as you shower…the room smelled musty even with the air running.
Nice clean rooms. Nice staff. We will be staying there again.
Awful experience, smelled like smoke and was musty. Also had blood stain hand print on bed linen. Also multiple smoke alarms went off during the night and it took staff 45 minutes to turn them off
We had a very pleasant stay at this hotel. Great food, kudos to the staff! Enjoyed the pool and the staff's professional yet friendly behavior! We will stay here again next year!.:)
Hotel was great . Their was a new person at desk at check in he did'nt process payment correctly and at check out we had some problems but head staff explained he was new and took care of it immediatly.
our stay was excellent, the staff was great. Vickie had everything covered. Room was big and roomy. Cleaning staff was great as well. Close to everything
Place was as expected. Advertised an outdoor pool but it was indoor which was disappointng
Nothing stand-out good or bad, aside from the check-in staff who were very helpful after my reservation was missing for some reason. That alone makes it a recommend for me.
When I arrived my identification was not checked to verify my I identity. The room had a musty odor, and the comforter had a large cigarette burn in it, mind you this was a non-smoking room. I am in the area often on business and will not stay here again. The other options in town are nicer and cost about the same.
We had a late check in with friendly reception. Great breakfast and a no hassle check out. Will stay again for sure.
The Best Western was very nice, comfortable, and centrally located in Somerset. The room was must more presentable and comfortable than I expected for the price I paid. The indoor pool was clean and a good temperature for April. My only slight problems were that the bathroom faucet dripped unless the handle was positioned at a certain angle and the morning staff member working the breakfast area wasn't super friendly, but she was quick to restock the food. An excellent place to stay, I highly recommend it.
Best Western Mid-Town Inn & Suites was a good hotel with a great location for working in Somerset. The hotel had good internet reception, nice work desk, complimentary breakfast, good size room and was in walking distance to Lowes, WalMart and several restaurants. I will stay there again when in Somerset, KY
Best Western had clean rooms and friendly workers. Breakfast was good and free. Right next to Walmart and Lowes and lots of restaurants. Good stay.
Nice place. Quick check in and clean room. Bed was very comfortable. No complaints at all. Would stay here again!
Very nice, clean room. The staff were very friendly & helpful.The only negative was had a non-smoking room but could smell cigarett smoke coming thru the ventilation system.
Very clean and quiet location. No traffic noise. Plenty of locations to get something to eat.
Room was comfortable and very convenient for our next day meeting. Breakfast wasn't prepared properly. Motel was very crowded so parking wasn't very good. The front desk staff was never at their station so waiting on them was another problem. Overall, we paid a lot for such little service.
We like this hotel so well, we stay there every summer when we travel to Somerset for a family reunion. Friendly staff & nice accommodations. Thanks!
The Center For Rural Development is a short stroll from Best Western Somerset, and other popular attractions like Somerset Community College are within a mile (2 km). This hotel has 61 rooms and welcomes guests with conveniences like free breakfast, free self parking, and a gym.
Free full breakfast is served each morning from 6:00 AM to 9:30 AM.
Guests can expect to find 55-inch flat-screen TVs with cable channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Best Western Somerset features a gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a vending machine and a TV in a common area.
The bathtub didn’t drain properly so was standing in water as you shower…the room smelled musty even with the air running.
Thank you for your fantastic review! Please come back any time!
Nice clean rooms. Nice staff. We will be staying there again.
With the utmost sincerity I thank you for taking the time to review our hotel after your recent stay with us here in Somerset. We value your feedback and appreciate your insights as well as your business. Furthermore, it brings me much joy to know that you had a pleasant experience with us as we aim to serve and take pride in taking care of you. We are happy you enjoyed our nice clean rooms, nice staff, and that you will be back to see us! Please do not hesitate to reach out to me directly as it is my pleasure to be at your service and here for you! I hope to have you back and will continue wishing you well. Warm regards and Blessings sent,
Awful experience, smelled like smoke and was musty. Also had blood stain hand print on bed linen. Also multiple smoke alarms went off during the night and it took staff 45 minutes to turn them off
We had a very pleasant stay at this hotel. Great food, kudos to the staff! Enjoyed the pool and the staff's professional yet friendly behavior! We will stay here again next year!.:)
Hotel was great . Their was a new person at desk at check in he did'nt process payment correctly and at check out we had some problems but head staff explained he was new and took care of it immediatly.
our stay was excellent, the staff was great. Vickie had everything covered. Room was big and roomy. Cleaning staff was great as well. Close to everything
Place was as expected. Advertised an outdoor pool but it was indoor which was disappointng
Nothing stand-out good or bad, aside from the check-in staff who were very helpful after my reservation was missing for some reason. That alone makes it a recommend for me.
Thank you for your feedback and taking the time to share your insights. Please accept my sincere apologies as we dropped the ball regarding your stay. I am working with my maintenance team to remedy the issues with the shower and also my housekeeping team regarding the smell in this room. I am very sorry we did not meet your expectations nor our own. If ever in the area I would be more than grateful for the\ opportunity to earn your business back - please reach out to me directly and I will personally ensure you are taken care of and at a discounted rate. Thank you again for your communication. Warm regards,