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Maison Sofia - MGallery

5.0 star property
Luxury hotel with a full-service spa and a fitness center
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Photo gallery for Maison Sofia - MGallery

Front of property
Creator video
Deluxe Suite, 1 Double Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing
Sauna, steam room, aromatherapy, sports massages, 2 treatment rooms
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Atanas Dukov 36, Sofia, 1407
  • Place, Borisova Gradina Park
    ‪2 min walk‬
  • Place, Tokuda Hospital
    ‪3 min walk‬
  • Place, Sofia Zoo
    ‪8 min walk‬
  • Airport, Sofia (SOF)
    ‪13 min drive‬
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Room options

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

1 bedroom, in-room safe, blackout drapes, soundproofing

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Suite, 1 Double Bed

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Balcony

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 Double Bed, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, 1 Double Bed

Premium Suite, 1 Double Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Premium Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Presidential Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 3

Deluxe Suite

  • Sleeps 3

View all photos for Superior King Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Superior King Room

  • Sleeps 2

View all photos for Deluxe King Room With Balcony

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe King Room With Balcony

  • Sleeps 2

View all photos for Deluxe Room, 2 Single Bed, Balcony

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room, 2 Single Bed, Balcony

  • Sleeps 2

Deluxe Room With 2 Single Beds

  • Sleeps 2

Premium Suite Double Bed

  • Sleeps 3

Presidential King Suite

  • Sleeps 2

About the neighborhood

Sofia

Located in Lozenets, Maison Sofia - MGallery is adjacent to Expo 2000 Congress Centre and within a 5-minute walk of Borisova Gradina Park. This 99-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Borisova Gradina Park - 2 min walk - 0.1 miles
  • Tokuda Hospital - 3 min walk - 0.2 miles
  • Sofia Zoo - 8 min walk - 0.5 miles
  • Vitosha Blvd - 4 min drive - 1.4 miles
  • National Palace of Culture - 4 min drive - 1.6 miles

Getting around

  • Lavov Most Station - 7 min drive
  • Sofia Sever Station - 12 min drive
  • Sofia Airport (SOF) - 15 min drive

Restaurants

  • ‪Fresco - ‬4 min walk
  • ‪Rainbow Plaza - ‬1 min walk
  • ‪Lavené - ‬8 min walk
  • ‪Restaurant & Cafe Tokuda - ‬4 min walk
  • ‪Forest cafe - ‬7 min walk

About this property

Maison Sofia - MGallery

Luxury hotel with a full-service spa and a fitness center
At Maison Sofia - MGallery, guests enjoy a full-service spa, an indoor pool, and a gym. Parking is EUR 12.78 per night (EUR 12.78 per night for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the airport to the hotel (available 24 hours) for EUR 51.11 per vehicle. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
Guests can expect wired internet, free WiFi, and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Other standard amenities include sofa beds, refrigerators, and electric kettles. Housekeeping is available on request.
Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maison Spa has 2 treatment rooms. Services include sports massages and massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 51.11 per stay)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi; wired internet (EUR 51.11 per stay)

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (EUR 12.78 per night)
  • Valet parking on site (EUR 12.78 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 10.22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor tennis courts
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (48 inch wide door)
  • Handrails in stairways (35 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - September 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 12 to October 20:
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15.33 per accommodation, per night, plus a deposit of EUR 100 per stay
  • Dogs and cats only
  • Pet weight must not exceed 22 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.53 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10.22 per person
  • Fee for in-room wired internet: EUR 51.11 per stay (rates may vary)
  • Fee for wired internet in public areas: EUR 51.11 per stay (rates may vary)
  • Airport shuttle fee: EUR 51.11 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: EUR 51.11
  • Self parking fee: EUR 12.78 per night
  • Valet parking fee: EUR 12.78 per night
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15.33 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-7:30 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maison Hotel Sofia

Frequently asked questions

Are free cancellation options available at Maison Sofia - MGallery?

Maison Sofia - MGallery provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do around Maison Sofia - MGallery?

This hotel is situated in Lozenets, just steps from Expo 2000 Congress Centre and Borisova Gradina Park. You'll also find Sofia Zoo and Paradise Center less than a mile away.

Is there parking available at Maison Sofia - MGallery?

Yes, valet parking is offered for EUR 12.78 per night. Accessible parking and electric car charging are also available for guests.

Is there a spa at Maison Sofia - MGallery?

Maison Spa is the hotel's spa and services include sports massages and aromatherapy. The spa is closed on Mondays, Tuesdays, Wednesdays, Thursdays, and Sundays.

Does Maison Sofia - MGallery include a casino on the premises?

No, Maison Sofia - MGallery doesn't have a casino.

Will I find an indoor pool at Maison Sofia - MGallery?

Yes, this hotel has an indoor pool.

Is Maison Sofia - MGallery a good place to stay for couples?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature in-room massages.

Does Maison Sofia - MGallery have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Maison Sofia - MGallery have a restaurant that serves breakfast?

Yes, Maison Sofia - MGallery serves buffet breakfast for a surcharge from its restaurant.

Does Maison Sofia - MGallery allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Maison Sofia - MGallery for a fee of EUR 15.33 per accommodation, per night. The property also provides food and water bowls. A deposit of EUR 100 per stay is collected.

Does Maison Sofia - MGallery have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Maison Sofia - MGallery?

The closest major airport to Maison Sofia - MGallery is Sofia Airport (SOF), which is 7 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Maison Sofia - MGallery?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or mountain views.

Does Maison Sofia - MGallery have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Maison Sofia - MGallery.

Maison Sofia - MGallery Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 135 reviews
Rating 8 - Good. 25 out of 135 reviews
Rating 6 - Okay. 8 out of 135 reviews
Rating 4 - Poor. 8 out of 135 reviews
Rating 2 - Terrible. 4 out of 135 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay with a friend. Great facilities. We are at the restaurant and it was good so would recommend. Hotel is a 15 min walk to the tram line and major shops. Spa area was nice,although the pool was cold and steam room mediocre. Would recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Nesi

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, quiet hotel, great for doing your business! Staff was very polite and make you to feel special! Especially the restaurant staff (Rafi is smiling girl and very helpful)
Stayed 3 nights in Oct 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel eso si muy lejos del centro
Stayed 4 nights in Sep 2025

6/10 Okay

Penelope Ann

Disliked: Cleanliness, staff & service
This is not a 5 star hotel. On arrival the accessibility room was accessed via a dark corridor with no lighting. Which in itself was a trip hazard. Access to the patio and outside area was unusable due to the high door sill. The patio itself was overgrown with foliage and disgarded cigarettes. The coffee table, marble top was not secured and nearly fell and had it done so,it would have easily broken a bone. The towel and room wasn't cleaned daily. Under the bed was filthy and clearly hadnt been cleaned for months. The rug was dirty and a trip hazard. The grab bar against the toilet in the bathroom was loose. The breakfast was mediocre at best and often not hot. Service was inconsistent. The bar upstairs was not manned and there was a wedding on the Saturday evening downstairs. With no service. And extremely loud. I asked for an iron 3 times. Once it was delivered covered in a tar like substance which I asked for it to be cleaned or replaced but it never materialised.
Stayed 5 nights in Sep 2025

6/10 Okay

John Robert

Disliked: Cleanliness
Staff sweeping food on floor when cleaning breakfast table, all rooms and corridors have dirty carpets. Not great service/ not 5* service, served cold food and food quality not 5*. The jacuzzi not working in the spa, not cleaning our room properly. Flickering light everywhere Not enough staff on. Not full amenities in the bathrooms I.e. no shower gel No hooks to hang coats
Stayed 5 nights in Sep 2025

8/10 Good

IRENE, Merritt Island

Stayed 3 nights in Sep 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Sanam, Washington DC

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is falsely advertised as 5-star—it’s barely a 3-star at best. Room service was nonexistent; requests never arrived, and I had to chase staff repeatedly. Cleanliness was unacceptable—towels were rehung instead of replaced, toiletries weren’t replenished, and one day my room wasn’t cleaned at all despite being gone for 12 hours. They do not vacuum the rooms - their beds are raised and if you look under the bed, there is a LAYER of dust and particles. The “spa” is complete false advertising. There’s only a freezing pool (unheated), a sauna, and a steam room—no spa staff, salon, or Turkish bath as advertised. Even massages require hours’ notice because someone has to be called in. When I raised concerns, the hotel manager dismissed everything, saying the hotel is “discounted” and that he has salaries to pay—as if that excuses not delivering promised 5-star service. This is misleading advertising, poor management, and terrible guest care. I submitted my complaint to Expedia already the first night and I have requested a full refund. If you want a 5 star hotel - this is not it! Avoid this hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, reasonable price for a 5 star. However, the staff and their professionalism and desire to help guests is the best thing about this hotel and growing rarer globally.
Stayed 2 nights in Aug 2025

6/10 Okay

Vladimir

Business traveler
Disliked: Property conditions & facilities
Nothing at all for this stars and price
Stayed 2 nights in Sep 2025

8/10 Good

Claire Louise

Liked: Cleanliness, amenities, property conditions & facilities
The spa and gym were great. The F&B Manager was very accommodating and helpful. The garden outside was lovely but the tables need to be cleaned. Unfortunately things went missing from my room but they were found.
Stayed 7 nights in Aug 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, excellent staff and excellent price/quality ratio.
Stayed 2 nights in Aug 2025

8/10 Good

Tanya

Liked: Staff & service, amenities
Stayed 2 nights in Aug 2025

8/10 Good

Louiza

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed; good restaurant (not Italy); helpful staff Electricity went out two nights ad housekeeping didnt leave water one day and was slow to clean the room once. Great restaurant space Ok gym Good pool Expensive massages After a day of hiking, you may not want to wait here
Stayed 5 nights in Aug 2025

10/10 Excellent

Nian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel boutique style.

This is a fantastic little hotel with great spa facilities and great food and it is a true 5 star.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were excellent as well as the grounds. bathroom was spotless and enjoyed the complimentary water that was given Only minor issues was a very noisy room next door which didn’t go quite until around 2am however that isn’t the hotels issue at all Breakfast is a little small but definitely worth getting considering the affordable price Thanks for a excellent stay
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay - would highly recommend

The staff are fabulous at this hotel - so courteous, professional, welcoming and helpful. Large, spacious, clean rooms. Very good location. The cherry on top is the wonderful gym, pool and spa facilities - brilliant touch. Lovely reception and bar area, nice place to sit outside also. The only thing I didn’t like was the smoking room as part of the health club - a bit smelly at times.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yurii

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel in the mid of nowhere. Recommend if you need to be nearby.
Stayed 7 nights in Jul 2025

8/10 Good

Tanisha

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
I loved the breakfast, definitely include it in your stay! Super filling and nutritious. The rooms were also really nice and airconditioned
Stayed 3 nights in Jun 2025

10/10 Excellent

Tyana, Venlo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with a great spa and pool! The restaurant and breakfast place is also perfect. The room is spacious and clean. The only downside was the toilet - it smelled like sewer, bit this seems more like a structural issue than a cleanliness issue.
Main entrance
Restaurant
Restaurant
Breakfast
Stayed 3 nights in Jun 2025

10/10 Excellent

Louise Ella

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful dining area and a great selection of food on the menu. The pool and spa is perfect, plenty of clean towels dotted around which is very handy. Staff were very friendly and helpful with information about the area.
Stayed 3 nights in Jun 2025

4/10 Poor

Timur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Breakfast was very poor
Stayed 1 night in Jun 2025