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Crystal Palace Boutique Hotel

4.0 star property
Hotel in Sofia with a 24-hour fitness center and a sauna

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Photo gallery for Crystal Palace Boutique Hotel

Lunch and dinner served
Lunch and dinner served
Lunch and dinner served
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Room service
  • Parking available

Explore the area

View in a map
14 Shipka Street, Sofia, 1504
  • Place, Sofia University
    ‪1 min walk‬
  • Place, Alexander Nevski Cathedral
    ‪5 min walk‬
  • Place, National Palace of Culture
    ‪20 min walk‬
  • Airport, Sofia (SOF)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, minibar, in-room safe, desk

Executive Room

9.4 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Property grounds

Deluxe Suite

  • Sleeps 2

Executive Room

  • Sleeps 2

View all photos for Junior Suite

Property grounds

Junior Suite

  • Sleeps 2

Standard Room

  • Sleeps 2

About the neighborhood

Sofia

Located in Sofia City Center, Crystal Palace Boutique Hotel is next to Sofia University and Doctors’ Garden. This 4-star hotel has 63 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Sofia University - 1 min walk - 0.0 miles
  • Bulgarian Parliament - 3 min walk - 0.2 miles
  • Alexander Nevski Cathedral - 5 min walk - 0.3 miles
  • Sofia Central Mineral Baths - 15 min walk - 0.8 miles
  • National Palace of Culture - 20 min walk - 1.1 miles

Getting around

  • Sofia Central Station - 15 min drive
  • Serdika Station - 19 min walk
  • Sofia Airport (SOF) - 15 min drive

Restaurants

  • ‪Фабрика ДЪГА 2.0 - ‬4 min walk
  • ‪Бирен бар Тони / Beer bar Tony - ‬2 min walk
  • ‪Вкусното Кебапче - ‬4 min walk
  • ‪The Place by chef Fipe - ‬4 min walk
  • ‪Timeless Café - ‬1 min walk

About this property

Crystal Palace Boutique Hotel

Hotel in Sofia with a 24-hour fitness center and a sauna
At Crystal Palace Boutique Hotel, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. If you drive, self parking is BGN 40 per day, or you can take advantage of the airport shuttle (available 24 hours) for BGN 90 per person one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, free newspapers, and laundry facilities.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other standard amenities include minibars, espresso makers, and laptop-compatible safes.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Front of property
Grand Hotel Sofia
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 1,001 reviews
$115 nightly
The price is $129
Nov 30 - Dec 1
Total with taxes and fees
Grand Hotel Sofia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (BGN 40 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; BGN 40 for adults and BGN 40 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crystal Palace

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Fitness facilities
  • Sauna

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for BGN 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: BGN 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BGN 40 for adults and BGN 40 for children
  • Airport shuttle fee: BGN 90 per person (one-way)
  • Self parking fee: BGN 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BGN 60.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Palace Boutique
Crystal Palace Boutique Hotel
Crystal Palace Boutique Hotel Sofia
Crystal Palace Boutique Sofia
Crystal Boutique Hotel Sofia
Crystal Palace Boutique Hotel Hotel
Crystal Palace Boutique Hotel Sofia
Crystal Palace Boutique Hotel Hotel Sofia

Frequently asked questions

Is a free cancellation option available at Crystal Palace Boutique Hotel?

Crystal Palace Boutique Hotel offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crystal Palace Boutique Hotel?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Crystal Palace Boutique Hotel on Nov 28, 2025 start from $164.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Crystal Palace Boutique Hotel?

This hotel is situated in Sofia City Center, just steps from Doctors’ Garden and Cyril and Methodius National Library of Bulgaria, and within a short walk of Bulgarian Parliament. You'll also find Borisova Gradina and Vasil Levski Stadium less than a mile away.

Will I be able to park at Crystal Palace Boutique Hotel?

Yes, parking is offered for BGN 40 per day.

Is there a spa at Crystal Palace Boutique Hotel?

Spa services at the hotel include body wraps, aromatherapy, and massages.

Does Crystal Palace Boutique Hotel have a casino on the premises?

No, Crystal Palace Boutique Hotel doesn't have a casino.

Is there an indoor pool at Crystal Palace Boutique Hotel?

No, there is no indoor pool at this hotel.

Is Crystal Palace Boutique Hotel good for couples?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Does Crystal Palace Boutique Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Crystal Palace Boutique Hotel have a restaurant that serves breakfast?

Yes, Crystal Palace Boutique Hotel serves buffet breakfast for a surcharge each morning at Crystal Palace.

Will Crystal Palace Boutique Hotel allow pets to stay for free?

No, pets aren't allowed at Crystal Palace Boutique Hotel.

Are there connecting rooms at Crystal Palace Boutique Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Crystal Palace Boutique Hotel?

The closest major airport to Crystal Palace Boutique Hotel is Sofia Airport (SOF), which is 6.6 mi away (15 minutes by car).

Can I book a room with a balcony at Crystal Palace Boutique Hotel?

No, at Crystal Palace Boutique Hotel, there aren't any guestrooms that list a balcony.

Reviews

Crystal Palace Boutique Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 152 out of 249 reviews
Rating 8 - Good. 81 out of 249 reviews
Rating 6 - Okay. 12 out of 249 reviews
Rating 4 - Poor. 1 out of 249 reviews
Rating 2 - Terrible. 3 out of 249 reviews

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and in a decent location, but is a little bit of a walk to more main attractions.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Located and Welcoming

A comfortable hotel well located for touring the capital. It sits across from a park and the street is quiet. The staff is friendly and helpful with recommendations. Breakfast is good though coffee service gets overwhelmed and though tasty, coffee is not terribly hot. The bar and lounge is quiet but service is great. The restaurant is comfortable with excellent service - the outside decking area is very pleasant.
Stayed 3 nights in Jul 2025

10/10 Excellent

Theodor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old classic hotel with excellent location, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely staff.
Stayed 2 nights in Jul 2025

8/10 Good

Darlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is close to the University of Sofia and located in a lovely neighforhood. The room was comfortable and quiet. My only problem involved the lack of air-conditioning one night, making it difficult to sleep. But, that was fixed by the following day.
Stayed 6 nights in Jun 2025

8/10 Good

Theodor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old classic style hotel with friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Staff & service
Great location and very comfortable rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Deidree, Vienna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a business trip, really liked my spacious room with air conditioning, water kettle, complimentary mineral water, tea, and coffee, bathtub, stable password-protected WiFi, daily cleaning, good breakfast, restaurant on site, proximity to parks and my business event venue. Only minor issue was the safe wasn’t working. Highly recommended!
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Sofia - very classy with wonderful staff and accommodations. Convenient parking garage under hotel was perfect and the breakfast was quite tasty. I was able to venture around on foot to see the sights and enjoy some very delicious Bulgarian food (and even craft beer) - can't wait to return.
Stayed 1 night in May 2025

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, Fantastic staff

A fabulous hotel with fantastic, friendly staff. Ideal location just a metro stop from centre at Serdika. Would absolutely stay there again and recommend it highly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Giorgio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel , clean and convenient. called a taxi to the airport at 4:00 AM and it was at the front door in five minutes.
Stayed 2 nights in Feb 2025

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marlon

Stayed 1 night in Nov 2024

10/10 Excellent

T

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

OLEKSANDR, West Newton

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, downtown is in walking distance
Stayed 3 nights in Nov 2024

8/10 Good

Leslie

Liked: Staff & service, property conditions & facilities
Very comfortable bed. Nice bathroom.Two armchairs. I came down for breakfast at 9am and by this time the hot food was only lukewarm but there was a good choice of cereals and cakes.
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the hotel and area
Stayed 1 night in Oct 2024

10/10 Excellent

LEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Lodewyk

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 6 nights in Jul 2024

10/10 Excellent

Kashif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained and clean property. centrally located.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A superb location in the Doctors Garden area of Sofia. Great cafes and bars in the vicinity but quiet across the road from a well-kept park. Staff are very accommodating. Strongly recommended. Definitely my favorite hotel in Sofia.
Stayed 2 nights in Jul 2024

8/10 Good

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and well located hotel

Stayed 2 nights in Jun 2024

6/10 Okay

Lubomir, Nokomis

Business traveler
Liked: Cleanliness, amenities
Hotel is getting worn down. Wonderful location and close to downtown
Stayed 2 nights in Mar 2024