The Crystal VAYA Unique

4.5 star property
Luxurious slopeside hotel with full-service spa

Choose dates to view prices

Photo gallery for The Crystal VAYA Unique

Meeting facility
1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace
Terrace/patio
Indoor pool, outdoor pool, sun loungers
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Parking available

Explore the area

View in a map
Gurglerstrasse 90, Soelden, 6456
  • Place, Obergurgl-Hochgurgl Ski Area
    ‪1 min walk‬
  • Place, Festkogl Ski Lift
    ‪2 min walk‬
  • Place, Roßbergbahn
    ‪11 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪87 min drive‬

Room options

Maisonette Suite

  • 538 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

One-Bedroom Suite

  • 484 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Standard Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Suite

  • 624 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Grand Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room

  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Two-Bedroom Panorama Suite

8.0 out of 10
Very good
(1 review)
  • 861 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Junior Penthouse Suite

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Junior Spa Suite

  • 646 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One-Bedroom Penthouse Suite

  • 646 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two-Bedroom Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • 1130 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

About the neighborhood

Obergurgl

The Crystal VAYA Unique places you next to Obergurgl-Hochgurgl Ski Area and Festkogl Ski Lift. This 99-room, 4.5-star hotel has ski-in/ski-out access, a full-service spa, and a restaurant.

What's nearby

  • Obergurgl-Hochgurgl Ski Area - 1 min walk - 0.0 miles
  • Festkogl Ski Lift - 2 min walk - 0.1 miles
  • Roßbergbahn - 11 min walk - 0.6 miles
  • Gaisbergbahn - 11 min walk - 0.6 miles
  • Hohe Mut Bahn - 11 min drive - 1.1 miles

Getting around

  • Kranebitten Airport (INN) - 99 min drive

Restaurants

  • ‪Hohe Mut Alm - ‬24 min drive
  • ‪Top Mountain Crosspoint - ‬4 min drive
  • ‪Alpengasthaus Gaislach-Alm - ‬19 min drive
  • ‪Zirben Alm - ‬4 min drive
  • ‪Schirmbar - ‬10 min walk

About this property

The Crystal VAYA Unique

Luxurious slopeside hotel with full-service spa
Guests of The Crystal VAYA Unique have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Self parking is offered for EUR 16 per night. The front desk has multilingual staff that can help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this ski hotel include an outdoor pool, a gym, and a sauna.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Espresso makers, laptop-compatible safes, and phones are also standard.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Crystal VAYA Unique Wellness. Services include massages. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 16 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Crystal

Things to do

  • Books
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Health club
  • Hot tub
  • Ice skating
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Dogs only
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 21 for children
  • Self parking fee: EUR 16 per night
  • Pet fee: EUR 30 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Crystal Hotel Soelden
Crystal Soelden
The Crystal VAYA Unique Hotel
The Crystal VAYA Unique Soelden
The Crystal VAYA Unique Hotel Soelden

Frequently asked questions

Is a free cancellation option available at The Crystal VAYA Unique?

The Crystal VAYA Unique offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see within easy reach of The Crystal VAYA Unique?

This hotel is located in Soelden, just steps from Obergurgl-Hochgurgl Ski Area and Festkoglbahn, and within a short walk of Festkogl Ski Lift. You'll also find Roßbergbahn and Rosskar Ski Lift less than a mile away.

Will I be able to park at The Crystal VAYA Unique?

Yes, parking is offered for EUR 16 per night. Electric car charging is also available for guests.

Is a spa located at The Crystal VAYA Unique?

The Crystal VAYA Unique Wellness is the hotel's full-service spa and services include massages.

Does The Crystal VAYA Unique feature a casino at the property?

No, The Crystal VAYA Unique doesn't have a casino.

Will I find an indoor pool at The Crystal VAYA Unique?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is The Crystal VAYA Unique good for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at The Crystal VAYA Unique?

Yes, guests can enjoy a spa tub at this hotel.

Does The Crystal VAYA Unique have a restaurant with a breakfast menu?

Yes, The Crystal VAYA Unique serves buffet breakfast for a surcharge each morning at The Crystal.

Will The Crystal VAYA Unique allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Crystal VAYA Unique for a fee of EUR 30 per pet, per night.

Are there connecting rooms at The Crystal VAYA Unique?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at The Crystal VAYA Unique?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

The Crystal VAYA Unique Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 73 reviews
Rating 8 - Good. 26 out of 73 reviews
Rating 6 - Okay. 5 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

lee

Traveled with family
Liked: Cleanliness
Review: VAYA Obergurgl I’ve stayed at VAYA Obergurgl a couple of times now, and while the hotel remains completely sufficient for what you need—clean, comfortable, and well-located—I can’t help but feel the quality has dipped, particularly when it comes to the dining experience. The food just doesn’t quite meet the standard it once did, which is a bit disappointing. Still a solid option, but not quite as polished as it used to be.
Stayed 6 nights in Apr 2025

10/10 Excellent

Oskar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool
Stayed 5 nights in Mar 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Crystal is THE PLACE TO STAY

This hotel was perfect for our family ski trip!! The apres-ski facilities were wonderful -- pool, hot tub, sauna and steam room. (The water temperature in the hot tub needed to be warmer though.) The breakfast and evening meals far exceeded our expectations -- wonderful table service, great variety, and lots of healthy vegetarian and vegan options. Every member of staff was superb -- polite, professional, friendly, and fun!
Stayed 6 nights in Mar 2025

10/10 Excellent

Bryden

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to spend the money, this place is fantastic.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lee

Stayed 4 nights in Mar 2025

10/10 Excellent

Jolanta

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is wonderful. The room was clean, spacious, modern and comfortable with a beautiful view of the snowy mountains. The staff were attentive and friendly. My only recommendations would be for the indoor pool to be warmer and for more variety for children’s dinners.
Stayed 7 nights in Feb 2025

8/10 Good

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time coming to this hotel. We found it quite lovely, however we could see some downgrades from last year in terms of food. The cafe was closed the entire time. The spa has a bit of a smell and the pillows and duvet are not the best. I think they can improve on that. The staff is friendly and everyone speaks English, that was great. The room is spacious and has lots of storage. They have an amazing ski depot which is wonderful and the ski in and out is fantastic. Overall the experience was pleasant but unfortunately I don’t think I would be a regular guest.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Crystal VAYA, the hotel was lovely. However, at the dinner services we were shocked that we were charged €4.50 for every 750 ml bottle of tap water! To add insult to injury the dining room had a cold water tap that was switched off for the evening service forcing the overpriced tap water to be the only option for guests. Completely unacceptable particularly when already being charged a lot of money for half board.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2024

10/10 Excellent

Omer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, great ski-in/out location, delicious food. Simply a wonderful experience.
Stayed 2 nights in Nov 2024

8/10 Good

James

Stayed 7 nights in Apr 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided. Will definitely be back.
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Ski Hotel that we've stayed at.....

Very well sighted right next to ski lift. Good ski shop and hire within hotel building. Good ski run back to hotel. Warm welcome and all the staff we met spoke english if asked (though often assumed we were German like most other guests) and were unfailingly polite and attentive. Room excellent, clean and large with sunny balcony, free wi-fi and cable internet. Excellent breakfast and surprisingly good apres-ski food almost amounting to another meal 3 - 5pm. Evening meal good though quite Austrian. Spa and sauna really fantastic with in-out pool and 2 other indoor pools. Good price . We even enjoyed the fondue meal at mountain hut which was a no choice alternative one night. We would happily stay here again. Only drawback 10 min walk to village centre but a minor quibble. Ski bus and Post bus (to train station at Oeztal) stop outside hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Crystal Obergurgl

Fabulous hotel, great spa, superbly located for the ski shop and gondala lift and skiing straight to the door. We had a superior room in the East wing and it was spacious, had a great bathroom, view over the slopes and very comfortable beds. We've never had such a civilised ski trip. It was all so easy!

10/10 Excellent

CATHY, CHELMSFORD, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great position for the slopes, with its own ski hire depot and a lovely boot room. Bubble lift leaves from the hotel. Not too many boarders. Quiet, pleasant resort. Fantastic food and plenty of it, but be prepared to pay for your drinks, even tap water.

10/10 Excellent

Marcos, Dubai - United Arab Emirates

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Best Hotel Ever !

This was literally my best experience in 15 years and 50+ travels.... Hotel room is a very basic 3-4 stars but everything else is awesome.... Amazing meals (like 6 courses fancy dinner !), Unbelievable swimming pools and spas and more importantly a very friendly and nice staff... It does not stop there..How about one hour internet for 1 Euro? Having your own table everyday for breakfast and dinner? and always the same friendly/competent waiter smiling and serving you at their best effort? At last I humbly asked for a late check-out....thought I would have to beg for 1:30-2:00PM...the gentle lady checked the hotel availability and offered right-away a 4PM late check-out We loved it and plan to come back !!!

2/10 Terrible

Kai Michael

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Sunil Kumar

Traveled with family
Liked: Cleanliness, amenities
Obwohl Check-in um 16:00 Uhr angegeben war, wurde uns unser Zimmer um 16:45 Uhr übergeben. Check-out recht früh um 10:00 Uhr!!! Es gab auch keine Kompensation hierfür. Kein nächstes Mal! Die Unterkunft ist ganz gut. Leider waren alle einige Gegenstände nicht ganz in Ordnung. Das Schlafsofa war etwas ausgeleiert und ein von zwei Fernseher funktionierte nicht.
Stayed 2 nights in Aug 2025

8/10 Good

Torben Møller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ronja

Stayed 2 nights in Jul 2025

4/10 Poor

Rune

Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025