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Best Western Plaza Hotel

4.0 out of 5.0

Recent guest reviews

This is a true budget hotel, how they can be classified as a 4 star...I can not understand. Summary: Not a plesant hotel. Worn. No style. Not a "welcome home" feeling sort of hotel at all. Checkin: Friendly. Parking: Dirty beyond belief (entrance to parking is shared with Libanese restaurant, you have to navigate past dumpsters, jars of cigarette butts and an old sofa...for the love of God, clean up, this is the first thing the guest see!!) Elevator: Broken (empty) picture frame, extremely dirty mirror. Shape up, please. Room: Poor ventilation, poor sound proofing, worn. Comfy bed, good TV set. Arrived back late at night: Staff at front desk didn't bother to look, let alone say hi. Is it too much to ask to that the front desk staff look up from their smartphones and say Hi...? Breakfast: Food ok, breakfast room ok. Staff...once more...smartphones apparently more important than customers. Checkout: Same person as on checkin, friendly. Will I ever stay here again? No, I will not stay here again. Will I recommend this to friends for private or business trips? No way, I like my friends... Is it good value for money? No. For the price there are better options. ***END***

A slightly worn hotel in central Eskilstuna. Friendly staff, unfortunally a bad breakfast because of the high noise level. An option only if you want to sleep. An extra plus to the restaurant 'Meze Lounge', very good food and nice decoration. But overall, if you just need somewhere to sleep, it is ok for the money you will pay. Parking options 150 m from the hotel, in a garage for 70 SEK/day.

Stayed 6 days with my sister and her husband. Staff very pleasant, helpful and efficient. Room spacious enough very clean. Has tea and coffee making equipment plus you can have free beverages of good quality from the machine at reception. Plenty of seating at reception lobby. Two minute walk from main railway station and main shopping and restaurant area. Hotel has a popular restaurant but did not have chance to try it I would recommend it and will stay again if need arises

Stayed at this hotel for two nights. Staff were nice and co-operative and the rooms were clean. It is situated close to the centre. Breakfast was very good but the dinner that we had on both evenings were nothing special.

Well a very nice hotel clean tidy in a good location in the town close to shops bars and restraunts,five minute to train station,parking at Hotel but not many spaces but car park just round corner breakfast very nice included with room rate £114 pp for three nights twin room very pleasant staff and helpful 4 floors with lifts

I was in Eskilstuna for 5 days for a Business trip to Volvo CE. I stayed at the Best Western Plaza for the duration. The reservations had been made by my company. and overall, it was a great stay, except for the size of the room given. I would break up my review into some of the points: Finding the hotel: This hotel is about 200m from the City Railway staion. a walk for 5 minutes takes you there easily. I didnt have any problems locating the hotel. Reception: I was warmly greeted by the receptionist upon reaching there. I had forgotten my passport at the reception when i shifted to my room, and she was courteous enough to secure it and when i came down to go to the gym, she handed it over to me. Till then, I was unaware that I had left my passport there. Special thanks to that. And yes, i was greeted with a wide smile every time I would pass by the reception. Room: I had a single room reserved for me, and it was really very small. Just a narrow stretch and a batroom had been cut out of it. This was the smallest hotel room I had ever stayed in my entire life. But the bedding was comfortable. Room was clean, well maintained. House keeping had done their job really well. Bathroom too, was fully equipped with a good shower and other required amenities. No problem in that either. The noise was absent, and the sleep was peaceful. Also the opaque curtains helped me sleep in the dark, even during the semi-sunlit summer evenings. Internet: wifi was complementary, and it was reallly good. no problems in surfing or accessing the web. I could do my office works well during my stay. Food: I generally had only breakfast here. though the options were not very numerous, they were sufficient. The quality of the food was really great. I really liked it and had no problems with the taste or quality. Other Amenities: Fitness centre was fairly well equipped. (Though i used it only once.) They have a sauna there as well, a small but good one. Overall, it was a really nice experience staying here. I would recommend this hotel to anyone who would love to stay in the heart of the city.

Upon arrival the staff were more than friendly and helpful. Room was big, clean and comfortable and the heated floor in the bathroom was a welcomed bonus! Breakfast was great - äggslåden was awesome but not a huge amount of variety at breakfast - more fruit!

The hotel was really easy to find. Litteraly 200 m from the train station. We stayed in a lovely child friendly room, spacious, not the newest of interiors but still nice. Don't overlook the fantastic, fully equiped gym on the basement floor. Breakfast was calm and casual and lots of it. Friendly staff and lots of

I stayed here on a business trip, so the arrangements had been made for me. But from what I know, the prices are reasonable for a modern and well equipped hotel such as this one. The hotel is easy to find from the train station, centrally located (Eskilstuna is not a very big city). Great service, very clean and comfortable. Good breakfast.

I was here with a project in Lokomotivet. We had a work to do on the first half of the day and we where free So! Location is perfect and you can walk around and jump back to hotel if something is needed, or you can take a hotel bike for free. I very much used the opportunity to use the gym. It is very well equipped. I am not very much fund of music in the gym but hotel stuff in the reception was very kind and always put the volume down when asked. There is a sauna also in the basement but it's a little bit old, that doesn't influence of relaxing after work. I found it even interesting to to walk in that corridor but signs in English would help. I really liked breakfast menu it is super simple and as they also promote it's very healthy and there is that big variety of bred you can choose which is very very good. Also it's good to mention there is a lot of diary products to choose. They could put some flowers inside ir outside the window (car wheels is not a prefect view in a morning) I had my room on 5th floor west side so REALLY ENJOYED SUNSETS. That gave a big personal bonus for my stay!!! Of course and weather was a perfect SPRING TIME! So in total if you are simple person that will fit you perfectly!!! Last very important thing is STUFF IS VERY HELP FULL!!! P.s just in other reviews I have read that parking is not comfortable, so i just can say that don't be a lazy drivers and don't blame corners if you don't feel your car dimensions. And maybe it is a good chance to start developing new driving-parking skills :p!!!

Room options

Standard Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Business Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

52% of guests recommend this hotel

Total of 95 reviews