Snowmass Village ResortQuest

"We went during off season period when the hotel was practically empty. They gave us one of the worst rooms over the garage where you literally hear the grinding door open each time any guest arrives at all hours of the day or night and wakes you up. The refrigerator was stacked with a heavy safe on top, and then a microwave on top of that - so you can't even open the refrigerator door. Who does that? Even 3rd world countries have better amenities. The lounge has the WORST chairs that are ALL ragged and you don't even want to sit on them. The pool has tiles falling apart where I scratched my back getting into the pool. This property is a hazard and I am not even sure why its open. They say they are remodeling ... yet they make your stay miserable. It is one THE worst hotels I have ever stayed. The managers John and Kayle are not suitable front office staff. They refused to give me a printed receipt for incidentals to make sure they did not charge me even though they charged my credit card. They told me to talk to Expedia. Horrendous courtesy for guests. I would not recommend this hotel to anyone. "

"The room was clean"

"This place is exactly what the doctor ordered. The hot tub was a dream, the heated outdoor pool was perfect temperature. The location and boutique size of the condo complex was perfect. I wish I could think of another word other than perfect for this place, but I swear… it was perfect. Front desk girl, perfect. Complimentary hot beverages, perfect. Little heater w fake fireplace next to my bed… perfect. I wish I was still there! So relaxing. "