only thing we asked for 2 double beds and instead got 2 single beds
Hotel not at terminal 5. Have to take shuttle bus. Shuttle only goes to terminal 5. I was going to terminal 2. Ended up taking a cab at considerable expense. When making the booking had asked for a hotel at terminal 2. Will not be using your service in future.
Transportation nightmare,with train and bus. Bus costs 13 dollars round trip.too far out would not stay again.
Conveniently located close to T5. The car park is managed separately, so there is a charge.
Very far from terminal 5, I had to take a bus which cost £5 each way. Also I paid for breakfast, but service did not start until after I had left for the airport.
Only negative was having to pay for the airport shuttle to the hotel...everything else was fantastic.
Very pleasant. Room was perfect, breakfast excellent.
Close to the airport and food at the restaurant was great. We had a great time while staying there. Most likely we will go back. I was able to spot a hair in the tub an this is why I am not giving it the 5 stars on cleanliness. However, I believe that we overpaid for the night. I believe that an average of USD 150 would have be okay.
Comfy beds with a £5/person shuttle that takes you to the Heathrow Express at the airport. Would stay again for short stays where I need to be near the airport.
The experience was not as expected. We flew into London Heathrow Terminal 5 and the ad for your hotel (Hilton Terminal 5) is incredibly misleading. We walked forever and even had to take a bus! We fully expected the hotel to be right at the Terminal Gate as advertised!!!
The name of the hotel would lead one to think that it was near Terminal 5. In fact it is some distance away
Wanted a hotel on airport but chose this hotel as the value was very good and reviews were encouraging….. Only 5 minute drive to airport, shuttle available and very good amenities, nice bar, good food and drinks, comfortable clean bedroom and public areas….. Ideal for my stopover before flight next day - I would stay here again…..
If you are looking for a spacious, easy access location to Heathrow, this is your place. Very good all around.
We were surprised that the hotel was not within walking distance from the airport as it was described as being located at Terminal 5 which was somewhat of a misnomer. We couldn't find any hotel info inside this terminal (or a person to talk to) upon arriving on Saturday at 8:00pm, so we went outside and found the hotel transfer bus schedule. Again, we were surprised at the 8 pound RT transfer cost/person. It took about 15 minutes to arrive at the Hilton by bus. The accommodations at the hotel were very comfortable for a 1 night lodging.
Great location, room, fair value for one Night stay.
The hotel was perfect for us! We arrived tired and hungry; had a great dinner; watched a movie; slept well; had a wonderful breakfast; and arrived on time at the terminal. it was our second time at this hotel and we'll be back to stay there again.
liked it except it was hard to get to central london. Excellent Indian restaurant.
I found all the hotel employees helpful and professional the bed was very comfortable, and I found the hotel much nicer than I thought it would be. I was very happy with my stay with you.
Located in Colnbrook, Hilton London Heathrow Airport Terminal 5 is 5.4 mi (8.7 km) from Windsor Castle. This 4-star hotel has 350 rooms and welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi.
Enjoy dining at The Gallery, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 9:00 AM.
All of Hilton London Heathrow Airport Terminal 5's 350 rooms are soundproofed and have an array of amenities, including sofa beds, minibars, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.
Guests staying at Hilton London Heathrow Airport Terminal 5 enjoy access to a full-service spa, a gym, and a sauna. If you drive, self parking is GBP 16.00 per night, or you can take advantage of the airport shuttle at scheduled times for GBP 6 per person one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a business center.
only thing we asked for 2 double beds and instead got 2 single beds
Hotel not at terminal 5. Have to take shuttle bus. Shuttle only goes to terminal 5. I was going to terminal 2. Ended up taking a cab at considerable expense. When making the booking had asked for a hotel at terminal 2. Will not be using your service in future.
Transportation nightmare,with train and bus. Bus costs 13 dollars round trip.too far out would not stay again.
Conveniently located close to T5. The car park is managed separately, so there is a charge.
Very far from terminal 5, I had to take a bus which cost £5 each way. Also I paid for breakfast, but service did not start until after I had left for the airport.
Only negative was having to pay for the airport shuttle to the hotel...everything else was fantastic.
Very pleasant. Room was perfect, breakfast excellent.
Close to the airport and food at the restaurant was great. We had a great time while staying there. Most likely we will go back. I was able to spot a hair in the tub an this is why I am not giving it the 5 stars on cleanliness. However, I believe that we overpaid for the night. I believe that an average of USD 150 would have be okay.
Dear guest, We do not offer a room with 2 double beds, only a twin standard room and a double standard. We are able to offer rollaway beds or family rooms, family rooms however are subject to availability. We hope you had an enjoyable stay. Kind Regards Heather