Novotel Katowice Centrum Hotel4.0 out of 5.0
Recent guest reviews
The Novotel Katowice Centrum is conveniently located for the Spodek event centre and for town. It has a good breakfast buffet, friendly restaurant and bar staff and a nice small pool and fitness centre. Rooms are fine, my only complaint was the very hot and uncomfortable plastic bed protector under the sheet, can you not put a cotton one on top?
Excellent location, close to old town, great service at check in & check out. Clean room. Great breakfast. Check out person, girl was the best, printed map, directions to airport. Then I decided I would rather follow a taxi, not to get lost, she arranged it all. It worked. 😍👍
I chose to stay at the Novotel as it is a worldwide known brand and I expected great quality. The service from the staff has so far been great and the breakfast had a good choice. The room quality was also good and as expected too. However, as a person who travels for business regularly I also chose this hotel for the fact it has a 'Gym'. Firstly, the fact it only opens at 7am and not early (Even 6am would be a lot better) it stops those here on business being able to do the gym before breakfast and leaving. Secondly, the 'Gym' includes a bike which does not work and a workout machine which actually injures the person using it. I tried to do leg stretches and the pull down bar actually hit me on the head, as it's an old machine and all three activities on the machine are linked by the same rope. Even the chest press you are faced with the pull down bar hitting you again. I will be staying in Katowice very often and would love to chose Novotel and recommend Novotel but as that currently stands I would not recommend it for any person wanting to have a decent workout thay won't hurt you and you can do before breakfast.
At the novotel in katowice they offer family activities in the summertime. An X box and a swimming pool did it all for our child a very nice place to stay. Centrally located and great rooms. It provided the rest we needed
I cannot count the number of my visits, but I was never disappointed in this hotel. It is always clean, all the members of the staff tries to do their best, the auditorium is perfect for every occasion, and the Chef of the kitchen can create meals to become the gift of the day.
Stayed there from 28-30/7/17 Very bad check in, receptionist did the least in order to orientate us in the city and couldn't give any directions to the center or restaurants. By the way it is very hard to find a restaurant in this city after 9 pm !!!!! The city has 300000 people. We arrived at 10 pm and the receptionist couldn't suggest a place to eat (we had 2 children that were very hungry. Very small rooms Dirty old carpeting Dated decor On the plus side very good breakfast, clean bedsheets, clean towels and a comfortable bed In short snobbish receptionist, expensive restaurant and bar Found a dirty plastic bad in the closet Dusty tea kettle and mini bar area
A good to high standard business hotel with central location. My room was refurbished, all good clean and comfortable. Brekfast is a big crowed buffet, but lots of choices. Need more or faster coffee machines. Jazz in the bar in the evening makes for a pleasant relax at the end of the day, otherwise the bar is a bit impersonal and bar staff are very slow to serve.
We stayed two nights in Katowice, the first at the airport (30km away) and the second at Novotel which we chose due to its central location and its proximity to the conference centre where Nigel Kennedy was performing. The rooms were well furnished and staff very helpful. Breakfast was good and I would have scored higher but for the cost of drinks in the hotel bar which were similar to those charged in London .
I've made reservation buy my company administration. When I arrived the receptionist told me that my room I would like to have is occupied and offered me different one. This was dirty and old room. I asked for en exchange and she told me that there is no more room available. More over when I placed official complaint the manager ask me to contact to office in Warsaw. NEVER AGAIN the worst hotel in Katowice?
Everything good, location, breakfast good selection and quality, price of room including breakfast very reasonable (except for cost of bar drinks), pool and jacuzzi and sauna, staff pleasant, table football great! If I were to go back would choose this hotel again.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 868 reviews