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Mercure Cieszyn

3.0 star property
Hotel in Cieszyn with a sauna and a 24-hour front desk

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Photo gallery for Mercure Cieszyn

Terrace/patio
Reception
Breakfast, lunch, dinner served; Polish cuisine
Daily buffet breakfast (PLN 55 per person)
Desk, blackout drapes, soundproofing, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Motelowa 21, Cieszyn, Silesian, 43 400
  • Place, Piast Castle Tower
    ‪3 min drive‬
  • Place, Cieszyn Romanesque Rotunda
    ‪4 min drive‬
  • Place, Museum of Cieszyn Silesia
    ‪5 min drive‬
  • Airport, Ostrava (OSR-Leos Janacek)
    ‪40 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Desk, blackout drapes, soundproofing, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Desk, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Twin Beds

Desk, blackout drapes, soundproofing, free WiFi

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Cieszyn

Mercure Cieszyn places you within 2 miles (3 km) of Piast Castle Tower and Gora Zamkowa. This 78-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and a free children's club.

What's nearby

  • Piast Castle Tower - 3 min drive - 1.7 miles
  • Gora Zamkowa - 4 min drive - 1.9 miles
  • Cieszyn Romanesque Rotunda - 4 min drive - 1.7 miles
  • Museum of Cieszyn Silesia - 5 min drive - 2.4 miles
  • Szczyrk Ski Resort - 49 min drive - 35.1 miles

Getting around

  • Cieszyn Station - 4 min drive
  • Ostrava (OSR-Leos Janacek) - 40 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Korbasowy Dwor - ‬4 min walk
  • ‪Cafeteria Corso - ‬4 min drive
  • ‪Kornel i przyjaciele - ‬4 min drive
  • ‪Pod Merkurym - ‬4 min drive

About this property

Mercure Cieszyn

Hotel in Cieszyn with a sauna and a 24-hour front desk
Guests of Mercure Cieszyn enjoy a sauna, free WiFi in public areas, and meeting rooms. If you drive, self parking is PLN 35 per day, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and a free kid's club.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Coffee makers, phones, and desks are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 35 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 55 for adults and PLN 27.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotelowa

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Free children's club
  • Library
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 50 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 55 for adults and PLN 27.50 for children
  • Self parking fee: PLN 35 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Cieszyn Mercure
Mercure Cieszyn
Mercure Hotel Cieszyn
Mercure Cieszyn Hotel
Mercure Cieszyn Hotel
Mercure Cieszyn Cieszyn
Mercure Cieszyn Hotel Cieszyn

Frequently asked questions

Is free cancellation available at Mercure Cieszyn?

Mercure Cieszyn provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to do around Mercure Cieszyn?

This hotel is located in Cieszyn, close to Cieszyn Romanesque Rotunda, Museum of Cieszyn Silesia, and Piast Castle Tower. You'll also find Tesin Theatre and Gora Zamkowa within a short drive.

Is parking available on site at Mercure Cieszyn?

Yes, parking is offered for PLN 35 per day. Though parking is limited, accessible parking is also available.

Does Mercure Cieszyn have a casino at the property?

No, Mercure Cieszyn doesn't have a casino.

Will I find an indoor pool at Mercure Cieszyn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Cieszyn?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include garden views.

Does Mercure Cieszyn have a hot tub?

No, but this hotel does have a sauna.

Does Mercure Cieszyn have a restaurant with a breakfast menu?

Yes, Mercure Cieszyn serves buffet breakfast for a surcharge each morning at Hotelowa.

Will Mercure Cieszyn allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Cieszyn for a fee of PLN 50 per pet, per day. The property also provides food and water bowls.

Does Mercure Cieszyn have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Mercure Cieszyn?

The closest major airport to Mercure Cieszyn is Ostrava (OSR-Leos Janacek), which is about 23.5 mi away.

Can I book a room with a balcony at Mercure Cieszyn?

No, there aren't any guestrooms with balconies at Mercure Cieszyn.

Mercure Cieszyn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 133 reviews
Rating 8 - Good. 44 out of 133 reviews
Rating 6 - Okay. 18 out of 133 reviews
Rating 4 - Poor. 5 out of 133 reviews
Rating 2 - Terrible. 2 out of 133 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danijel

Stayed 3 nights in Aug 2025

6/10 Okay

Andrew

Business traveler
Stayed 3 nights in Jul 2025

6/10 Okay

Andrew

Stayed 1 night in Jul 2025

8/10 Good

Radim

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

ANDREW

Stayed 1 night in Sep 2024

10/10 Excellent

Christodoulos

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dad and I stayed at this property not knowing how long our duration would be. We ended up cutting our trip short three days and they were accommodating refunding us for the extra days we had paid for.
Stayed 9 nights in May 2024

4/10 Poor

Piotr

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Mateusz

Stayed 1 night in Aug 2022

4/10 Poor

Frank, Greeley

Liked: Cleanliness
Disliked: Property conditions & facilities
Poor service
Stayed 9 nights in Aug 2022

10/10 Excellent

ronen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Peter

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

transit

dated bedrooms
Stayed 1 night in Sep 2019

10/10 Excellent

shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

very nice 3 star hotel, good value for the price paid
Stayed 1 night in Mar 2019

8/10 Good

Samy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

Mitch, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect base for your exploring Cieszyn.

The staff were very helpful and kind, and we're very approachable.
Stayed 7 nights in Jul 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip

Excellent
Stayed 1 night in Jul 2018

8/10 Good

Wojciech, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, quite location.

Everything was great. Close to Ostrava and Beskidy.
Stayed 3 nights in Dec 2017

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay in Cieszyn.

We had a very nice time visiting Csiezyn and the Mecure Hotel was a comfortable base from which to explore the surrounding area. The hotel is clean with friendly staff and a very good restaurant. This is the second time we have stayed at this hotel. Both times have been very good.
Stayed 3 nights in Aug 2017

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for short stay

Good for one night! Friendly and helpful at check in and check out. Nice lobby.
Stayed 1 night in Jul 2017

8/10 Good

David, Bournemouth England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Reasonable hotel with good service.

Nice hotel for 3*,friendly staff and the breakfast was very good.Did not use the restaurant but the bar was very nice with good service. Location just outside the town was nice and quiet. Prices were very reasonable and altogether a great spot to stay.

6/10 Okay

john, Picton

Liked: Cleanliness, staff & service, property conditions & facilities

Sleepless and out of touch in Cieszin.

Overall a good hotel....but! The WiFi in the room was poor. The bed sagged in the middle and was not That comfortable. To say the hotel bar prices were outrageous is an understatement.

8/10 Good

Rafal, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in journey. There was a problem with breakfast price. In the evening when we declare eating breakfast it was 35 pln but in the morning 39 pln. Fortunately after some discussions about that we have paid this lower price. Apart of that the breakfast was very tasty. Remember to be sure that staff notice your decision about eating breakfast.

10/10 Excellent

m, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

I very enjoyed the hotel

10/10 Excellent

Mike, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel

the sauna is available upon request for no charge, they opened it for us at 2 AM

6/10 Okay

Craig, Loughborough

Liked: Room comfort
Ok hotel, certainly for the price. A bit away from the main points of interest but as I was working it was perfect for me.

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