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The Ritz-Carlton, Millenia Singapore

5.0 out of 5.0

Recent guest reviews

The hotel feel very normal Service is slow and bad Always let us to wait If I come again I won’t book this hotel again I will choose another hotel But the view in Singapore is very nice I want to come here again for another holiday But not this hotel it’s really not my style

The Colony Restaurant at the Ritz Carlton is a fantastic buffet, with everything you could ever wish for cooked perfectly. I’m normally one for independent restaurants but went here on a recommendation and was not disappointed at all. The SGD 39 drinks upgrade was well worth it as 2-3 alcoholic drinks can easily go over that. The food included fresh lobster, oysters and steaks not to mention local dishes such as Singapore crab as well as Chinese and Indian food. Everything and I mean everything was absolute top notch!

My friend and I arrived on Saturday 14th April and the staff were impeccable from the first moment of arriving. Thank you to Laura, on reception for her help and assistant at check-in, she helped us with the Hopon-Hopoff bus schedule and told to walk to marina bay to enjoy the sky walk and satay city. A big thank you to Sandrine for the complimentary water and for being a good hostess. Thank you also to Iram for trip booking advice and complimentary fruit. Blitz you were very helpful at the end of our very long day visiting places of interest. Thank you to all the Ritz staff, You are all amazing and helped to make our first visit to Singapore an experience to remember. We will be back sometime in the future. Love Mrs Elise Patey and Dr Jen Dolman

All the staff we encountered here at the Ritz Carlton were so friendly, polite and helpful. Nothing was too much trouble. We were travelling with our 3 older kids, and yes, the internet works well. The beds are really comfortable. The breakfast was one of the best we've had - lots of choices from Japan, India, China, Singapore, Malaysia and Europe. Mugun on the Indian section came out to chat to us and answer our questions about the parathas/rotis, really lovely guy. There's a shopping mall just out the back of the hotel (2mins walk). I'd really recommend a visit to the Gardens by the Bay - a 10min taxi ride - the plants in the domes are beautiful, and the whole place is so well looked after. We went to the Chinatown Complex which is on 3 floors (a wet market in basement, a few stalls selling mixture of things on ground floor and food on top floor). We got the BEST satay at stall number 02-079 and yummy chicken rice at stall 02-113 - though I'm told there are a few more good chicken rice stalls there. Lots of other choices and really cheap (40p a satay, £2 for chicken rice). It's just plastic tables and and chairs and full of locals. The hotel food is also delicious and we had some great snacks while enjoying a drink at the bar. Sam who is there on an internship was really friendly as were all the staff. Concierge and bell desk very efficient and also, we can't remember a better equipped fitness centre. Check in and check out we're super smooth, really well trained staff - in all really slick service and a high level of comfort - I highly recommend staying here when visiting Singapore - we will definitely be back on our next trip.

My wife and I stay at Ritz Carlton hotels all over the world and this one is the worse experience we’ve had, by far. We had to cancel our room on first night because our flight from US got canceled. We called 36 hrs before and they still charged us full price for the room! We told them we were returning customers to their hotel (we had another reservation at their hotel booked a week later). They didn’t care. Since the hotel was booked via the Amex Centurion Fine Hotels program, Amex also called the hotel asking for a reimbursement and they flatly refused. Even the Amex representative candidly told us she had never seen this from a Ritz Carlton hotel. When we finally arrived at the hotel on April 13th 2018, they booked us into a room with the AC not working. My wife and I were appalled when the ‘engineer’ told us “the filter hasn’t been changed in too long and it’s completely blocked with dust”. We saw it and it was disgusting. This explained why the room had a foul smell when we entered. They kept working on the AC unit for an hour and they decided to change our room. They didn’t bother to upgrade our room in the process. To top it all off, on check-out day, our room keys stopped working at 11am, even though we told them we would check-out at 4pm (Amex Fine Hotels perk). We called downstairs and we ended up waiting on the 20th floor for 20mins until someone came to open the door. On the plus side, we ate at two of their restaurants and the food at the hotel is top notch. The evening buffet is quite impressive and the service was very good. The view from a marina-facing room is also impressive, though you might as well stay next door at the Mandarin hotel. A friend told us the service there was too notch all around.

Rooms are very clean and huge. Slightly noisy but is good location for walking distance. I will definitely reccomend to my friends and colleagues to visit on their next vacation this wonderful hotel. Perfect service makes me very happy. Easy to check in and check out.

The rooms are massive with a really comfy bed. I feel the breakfast was a little overpriced and the staff were a bit slow at bringing my breakfast to me. Otherwise the outdoor pool is great after a long day out and the main lounge is nice to enjoy a relaxing drink

We were celebrating my wife’s 60th and they upgraded us to a great room which faced the marina. Truly outstanding location and even better service than you are used to from a Ritz! Their concierge desk is also great. They are all very polite and respectful and welcoming. Breakfast was truly outstanding! Great trip. Thank you Ritz Millenia!

Debated staying at the Marina Bay Sands or the Ritz and glad I made the decision to stay here. Everything from start to finish was excellent. Room: upgraded to a junior suite overlooking the Marina Bay Sands iconic hotel - incredible views, huge room with a massive bathroom, lounge and very comfortable king size bed. Easily link your bluetooth smartdevice to the Bose soundsystem. Breakfast: incredible selection of local and international cuisine, included with room. Bar: top notch drinks, great service and amazing selection. Location: a short walk to the Gardens by the Bay and the Marina Bay Sands mall but also felt remote as the hotel is tucked away up a slight hill. Short taxi ride to most places in Singapore. Gym: massive with all the modern equipment needed, felt like a full sized London gym. Service: beyond expectations, everyone from check-in to restaurant/bar to cleaning was amazing. Would absolutely stay here again and highly recommend!

We arrived from Dubai, tired but excited for our next visit to Singapore. We were upgraded by Alexis to a lovely suite 816 which overlooks Marina Bay - the views were delightful. Still full from the flight so didn't need feeding but went to the bar for a cold drink where the server spent time giving us tourist advice or the next day's sightseeing - he was most helpful. Had a lovely breakfast in the Colony Restaurant which had a wide variety of international foods. After a very full day sightseeing we returned to our suite to find a welcome note from Alexis Low together with a jar of "goodies". The note included the thoughtful words "I have specially arranged these sweet delights for your to come back home to (or if you find yourself looking for a local snack in the middle of the night) ending your day a little sweeter" Bravo Ritz Carlton

7 Raffles Avenue Singapore

Hotel highlights

  • Walking distance to Singapore Flyer and Esplanade Theatres
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Marina Bay, The Ritz-Carlton, Millenia Singapore is within a 5-minute walk of popular attractions such as Esplanade Mall and Helix Bridge. This 5-star hotel welcomes guests with 608 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center. Centrally located in Central Business District, the hotel is also a short walk from Millenia Walk and Singapore Flyer.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The Ritz-Carlton, Millenia Singapore's 608 air-conditioned rooms provide sofa beds, refrigerators, and minibars. Guests can expect 46-inch LED TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include coffee makers, free newspapers, and free bottled water.


Property features

Guests of The Ritz-Carlton, Millenia Singapore enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. Valet parking is SGD 15 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for SGD 150 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 11 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 5107 reviews