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Recent guest reviews

Super location, but this hotel does not have any smoking areas inside. There is no smoking area even at the pool!!! Executive lounge also.. no smoking room..You have to go down.

Great location, breakfast is excellent and staff is very nice

Clean and modern facilities. The Hotel is located in a central location, making it easy to get to most sites.

Excessive fee (4%) charged by the hotel to bill the cost of a cab along with the room bill. It does not make sense.

Great location as it is near major sites for eating, entertainment, sightseeing and shopping. Hotel staff is helpful. Facilities are clean and easy to use. Rooms are decently sized and everything works well. Use of the "Handy Phone" (a free amenity)is very helpful for international travelers.

truly 5 stars...fantastic location for tourism, close to everything..subway system in Singapore is all you need

Did not get the full experience as we were just overnighting to catch next flight out to San Francisco, but what we experienced was excellent -- the maintenance service to adjust room temperature. Hotel staff was very helpful in getting our taxi at 3:00 am to transfer us to airport for 6:00 am flight.

La ubicación es muy buena, cerca del centro y de centros de distracción.

20 Merchant Road Singapore

Hotel highlights

  • Steps from Clarke Quay Central
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Clarke Quay, Swissotel Merchant Court (SG Clean) is adjacent to Clarke Quay Central. This 4.5-star hotel has 476 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool.


Dining

Enjoy dining at Ellenborough Market Cafe, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All 476 rooms feature minibars, coffee makers, and free newspapers. Guests can expect 43-inch LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include free bottled water, safes, and phones.


Property features

Guests of Swissotel Merchant Court (SG Clean) enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. There's free parking, and an airport shuttle (available 24 hours) for SGD 123.05 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Business Twin Room, 2 Twin Beds, Business Lounge Access, Executive Level

2 Twin Beds | Sleeps 3

Room, 1 King Bed, Non Smoking (Swiss Advantage)

1 King Bed | Sleeps 3

Business Studio, 1 King Bed, Pool View (Swiss)

1 King Bed | Sleeps 3

Executive Suite, 1 King Bed, Balcony, Executive Level

1 King Bed | Sleeps 3

Guest reviews for Swissotel Merchant Court

Everyone (6) Couples (1) Family (2)
5
Partner Couples

Super location, but this hotel does not have any smoking areas inside. There is no smoking area even at the pool!!! Executive lounge also.. no smoking room..You have to go down.

By on Feb 1, 2020

Review comment responded on Feb 4, 2020

Dear Valued Guest, Thank you for taking the time to share this high-rating of your recent stay with us at Swissôtel Merchant Court, Singapore. While you enjoyed our hotel's central location in the heart of the City, next to Clarke Quay MRT and close by to Chinatown, CBD and Marina Bay, we note that you were inconvenienced during your stay as we are a smoke-free hotel. We regret that this was not ideal for you, and we will be sure to communicate this key aspect of our hotel to our guests in the future. We hope this will not deter you from choosing our hotel as your location of choice in Singapore upon your next visit here. Warm Regards, Rainer Tenius – General Manager

5
Family Family

Great location, breakfast is excellent and staff is very nice

By on Dec 29, 2019

Review comment responded on Dec 30, 2019

Dear Valued Guest, Thank you so much for your Five out of Five review, and we are delighted that you enjoyed the true Swiss hospitality we strive to share with every one of our guests. We are happy to hear that our hotel's central location was convenient for your exploration of Singapore's many attractions. We look forward to welcoming you again when your travel takes you back to Singapore. Warm Regards, Rainer Tenius - General Manager

4
Everyone

Clean and modern facilities. The Hotel is located in a central location, making it easy to get to most sites.

By , from San Francisco on Dec 19, 2019

Review comment responded on Dec 19, 2019

Dear DB, Thank you for reviewing Swissôtel Merchant Court, Singapore. It was wonderful to hear that you found the location ideal for your exploration of Singapore. We are also delighted to know that you had found our facilities clean and modern. We look forward to warmly welcoming you back again on your next visit.

5
Everyone

By on Nov 9, 2019

Review comment responded on Nov 11, 2019

Dear Guest Thank you for your review. We are delighted that you had an enjoyable stay and look forward to welcoming you back again soon. Regards, Rainer Tenius - General Manager

3
Family with small children

Excessive fee (4%) charged by the hotel to bill the cost of a cab along with the room bill. It does not make sense.

By on Jul 31, 2019

4
Everyone

Great location as it is near major sites for eating, entertainment, sightseeing and shopping. Hotel staff is helpful. Facilities are clean and easy to use. Rooms are decently sized and everything works well. Use of the "Handy Phone" (a free amenity)is very helpful for international travelers.

By , from San Francisco, USA on Dec 30, 2018

Review comment responded on Jan 2, 2019

Dear David Thank you for sharing your review with us. It is our pleasure to hear that your stay was a pleasant one and you were pleased with our location, helpful team members and facilities. We are happy to know that you liked our rooms and our Handy Phone allowed you to stay connected throughout your stay, We look forward to welcoming you back the next time you visit Singapore. Warm Regards, Rainer Tenius - General Manager

5
Everyone

truly 5 stars...fantastic location for tourism, close to everything..subway system in Singapore is all you need

By on Nov 14, 2018

Review comment responded on Nov 16, 2018

Dear Guest Thank you for your excellent review. It is great to know that you had a fantastic stay and were pleased with our central location, offering easy access to main attractions in Singapore. We look forward to welcoming you back for another pleasant stay and to delight you with our Swiss hospitality once again. Warm Regards, Rainer Tenius - General Manager

5
Everyone

By on Oct 28, 2018

Review comment responded on Oct 29, 2018

Dear Guest Thank you for your wonderful review. It is great to know that you had an enjoyable stay and we met your expectations in all aspects. We look forward to welcoming you back for another splendid experience soon. Warm Regards, Rainer Tenius - General Manager

5
Everyone

Did not get the full experience as we were just overnighting to catch next flight out to San Francisco, but what we experienced was excellent -- the maintenance service to adjust room temperature. Hotel staff was very helpful in getting our taxi at 3:00 am to transfer us to airport for 6:00 am flight.

By on Jun 25, 2018

Review comment responded on Jun 25, 2018

Dear Guest Thank you for taking the time to review our hotel. Although you only stayed with us over the night, we are delighted to know that your experience was a good one and you were pleased with our service and helpful colleagues. We look forward to welcoming you back for another wonderful experience soon. Warm Regards, Rainer Tenius - General Manager

4
Business Business

La ubicación es muy buena, cerca del centro y de centros de distracción.

By on Dec 2, 2019

Review comment responded on Dec 10, 2019

Dear Guest, Thank you for taking the time to share this review with us. We are delighted to hear that your overall experience was a pleasant one and we are glad that you found our location ideal with easy access to entertainment hotspots in the vicinity. It would be a pleasure to welcome you back and to delight you with our true Swiss hospitality once again. Warm regards, Rainer Tenius - General Manager

Swissotel Merchant Court

20 Merchant Road, Singapore, 058281
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