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Sheraton Towers Singapore

5.0 out of 5.0

Recent guest reviews

Generally, the room size is great for our 4 nights stay and ample space for the baby to go for a stretch. Besides the decor in need of a face lift improvement sometime soon, the service need the same as well. The holiday didn't start off on a good note with the front desk informing our request for a connecting room with our relatives (traveling with 2 kids aged 1 and 2 y.o.) was not noted in our reservation when it was placed in Q4 2017. We accept the fact that it was the Easter holdiays and often these request are entertained based on availability so we settled for rooms on the same floor. What followed doesn't speak of a Sheraton experience with requests simply of grabbing complimentary water for the day out with kids went unanswered and the fact that the hotel was left with one baby cot leaving us to decide which baby gets to sleep in it while other sleeps on the bed with parents. This is a very risky move of putting the child to sleep with us on our bed whereas the cot would've assured her safety. We didn't manage to get quality sleeps for the remaining period of our stay. On a positive note, the hotel is located conveniently to the MRT station which means Singapore is literally at your doorstep to discover.

The family was very happy and satisfied with the service and also the rooms. Highly appreciated to all Sheraton Towers Singapore Team for the great hospitality during the Rahardjo's stay last week. Surely, Sheraton Towers Singapore will be one of top priority hotel to stay when travel to Singapore. We wish you and all Sheraton Towers Singapore Team all the best and success in maintaining its excellent service and hospitality.

Been to Sheraton Tower SIN a few times, check in was fast n easy, as room already prepared, request for early check-in (11 am), granted without problem, staff extended complimentary extra bed for kids and BF for them too, lounge is still lovely as always, attentive staffs there, was not upgraded to suite as it was full, quite hard to get complimentary upgrade here, :D, check out, just drop keys, and you good to go, will come back again, :D

very nice hotel in a very good quiet location in Singapore. The property is well maintained . The staff and management are the best. Lots to see and do all in walking distance. Also this property has a very nice Club lounge for elite guests.

I stayed at this hotel for 2 nights during my business trip to Singapore. I was pleasantly surprised with the property. It is really well managed and maintained. Lobby is really grand and room is modern. Bed is very comfortable, Wifi is free and very fast from room and lobby. There is a lounge as well on 2nd floor. It is small but well managed as well. Service is pretty good, check in and check out are good. I would like to express my appreciation to Ms Victoria Ngian. She is just fabulous. There is nothing too much to ask. She helped me to find my computer case as I left behind in my room. Thank you Victoria. There is a MRT station very close by. There are also some street food stores close to the hotel. It was really pleasant stay and I will definitely come back if I am in town.

You will expect a very high level of quality when staying at THE Sheraton Towers!! I am really disappointed- read here why: 1st - when checking in it was mentioned that the wifi in my room was not free of charge - auch!!! When showing my disappointmbt they gave me “free wifi” 2nd - no news paper in the morning!! 3rd - had dinner at the restaurant and ordered a Rib Eye steak! When it arrived it was for sure a tenderloin but certainly not a Rib Eye (I know what I talk about!) 4th -at breakfast - the smoked salmon was not a fresh smoked salmon but more a preserved salmon!! Very bad to give this! So all in all - very much disappointec in the Sheraton Quality...only the location and smiles was good

Just returned from a stay at the Sheraton. Although we frequently stay at the Sheraton hotel chain with our kids, this hotel is definitely not for families. We especially booked the executive club to receive the benefits that come with this club. However on arrival we were informed that kids under 12 were not allowed. Although one of my kids is 12 we were still harassed in the club about his age. They had his passport so they knew his age but they made us very uncomfortable. I suggested they offer patrons with kids another area so we can avail of the benefits. They state in their literature that they want to maintain the exclusivity of the club which means no kids. I have decided to never stay at a Sheraton again. They discriminate against patrons with kids.

Many particular thanks to our doorman Sebastián who gave us great service and excellent recommendations for local breakfast shops. Service and location can’t be beat. Gorgeous pool and dining area. Altogether a great stay.

This is a modern hotel with a good range of services, a small gym and a nice pool. Rooms are comfortable although noise from neighbouring rooms and above can be intrusive. Executive lounge is very comfortable. Main restaurant offers good choice and nice buffet. Cantonese restaurant is excellent. Newton MRT station is next door which gives a fast service down to the centre, Marina Sands and Gardens by the Bay areas. It is a ten minute walk down to Orchard Road with its shopping and wide range of restaurants

Good location near by MRT, lovely breakfast, but wi-fi charged in the room. It was our honeymoon trip, quick check in and check out process, but once we just check in, the housekeeping staff ring the bell 1 time and we just steps to open the door, but they open the door directly which i thing they could wait for seconds to us to open the door, then the staff took the handy smartphone (hotel's mobile phone which already set up in the room). Next time they may be could check everything before allow guest to entering the room, as well not open the room directly with only 1 ring bell..!

39 Scotts Road Singapore

Hotel highlights

  • Free parking
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Newton within 2 miles (3 km) of National Museum of Singapore, Sheraton Towers Singapore is within a few miles (5 km) of other popular sights such as National Orchid Garden. This 5-star hotel has 420 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. It's in central Singapore and also close to Chinatown Heritage Center and Peranakan Museum.


Dining

Enjoy dining at one of 2 onsite restaurants including Li Bai Cantonese, which specializes in Chinese cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

All of Sheraton Towers Singapore's 420 air-conditioned rooms provide refrigerators, free minibar items, and coffee makers. LED TVs come with digital channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer deep soaking tubs, free toiletries, and bathrobes. Free newspapers, free bottled water, and laptop-compatible safes are also standard.


Property features

Guests of Sheraton Towers Singapore enjoy a full-service spa, an outdoor pool, and a 24-hour health club. Onsite parking is available, both free self and paid valet parking (SGD 12 per day)—also useful is an airport shuttle (available 24 hours) for SGD 100 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, WiFi in public areas, and 16 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

63.0% of guests recommend this hotel

Total of 1473 reviews