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Resorts World Sentosa - Festive Hotel

5.0 out of 5.0

Recent guest reviews

This is our 3rd stay at this resort and each time the facilites have improved. Pool has been renovated since our previous stay and the whole facility always presents clean and well maintained. Would recommend to any family wanting to stay on Sentosa as its a short walk to Shops & Resort World Activities

Very happy with our stay here. Easy to get around Sentosa and hotel was clean and comfortable. Staff very helpful and friendly. Pool was nice with plenty of lounges Communication was easy as were check in and out.

superb hotel , value for money , very good swimming pool , nd people traveling to singapore and planning to go to sentosa should stay in sentosa hotels only , as 5 minutes distance to sea aquarium , adventure cove park , all the activities near hotel , well connected to mono rail , 5-10 minutes away from universal studio

Did not expect too much for the price and after reading some reviews. Hence, the whole staycation experience turn out to be much better than we expected. Room size Is alright for our little family. But we can hear some noise from the piping maybe due to we were on the top level. Otherwise, The pool, room and bathroom was clean. Although our room type did not have a bath tub, and we were not offered a pool view room as per requested, we were given a room on the top floor with nature/ mountain view which we find it pretty relaxing, cable cars and harbour view at the right side and glimpses of merlion view on the left. Good enough to chill at the balcony for a morning coffee! Our baby love the baby pool it was just the right depth for her height. Can't comment on the breakfast as we did not opt for it. The hotel itself is connected to lotsa of restaurants and eateries which is really convenient. We will come back for another staycation again soon.

Stayed at this hotel for 6 days with the family to visit the Sentosa attractions. The location is absolutely fantastic as walking distance to the marina where you find all the restaurants and entrance to universal studios, sea aquarium and adventure cove. Just a hop to get the mini rail to the shopping mall as well. We got a deluxe room which has a separate section with a bunk bed for a kid which went down like a treat with my son. Now the negatives : 1 - the room was not cleaned daily and we had to ask the house keeping to clean. We were out the whole day and got back to a messy room. 2 - the room was dusty and not properly cleaned. It want bad but for the price you pay , you expect cleaner room. 3- the room service food is over priced. 4- the break fast is way over priced, at $40 + tax per person it’s a rip off. All in all since we had access to the restaurants outside , the food situation didn’t bother us. The pool is very nice with a decent kids water play area.

We travelled to Singapore in January and it was our first international trip with our 1 year old daughter. So we were very careful while choosing the properties. We were at Festive for 3 nights. We arrived very early in the morning yet, our check in was quick and that's what you need when travelling with a toddler. Room was quite spacious, overlooking the cable car. The hotel is close to Universal studios and also the monorail station so pretty much everything is quite accessible. The only thing that i would want changed before our next visit is the breakfast buffet place. We had to go all the way to the Hard rock hotel for breakfast and had to wait in long queues also. This is a nightmare for parents of a hyperactive toddler. So this definitely needs to be worked on. Also, inclusion of more pure vegetarian items in the buffet would be appreciated. The swimming pool also can be better. The one at Hard rock is so much cooler. The hotel staff is very helpful and courteous. My child used to make quite a mess but i never heard any complaints from them. Overall, we were quite satisfied.

great hotel great location staff very helpful with my elderly mother they arranged a wheel chair which made our stay so much easier visited the zoo it was very nice the local café's and restaurants have a great selection

We just finished our holiday here and the best part of the hotel was leaving. The rooms are covered in black mold. All over bathroom, all over walls and sink. First room was worse than second room, but both moldy. We are staying with small children and I don’t want them to get sick. I shouldn’t have to ask for 3rd room, it should have been a refund and an apology On check in after flying in late (after 9pm) cot had been requested on booking. Had to wait hours for cot to be delivered. When changing rooms, the attendant was very rude about moving luggage and didn’t want to move the baby’s cot (it’s on wheels) and we only moved 1 room across. No service at pool. No drinks, no food. Our kids wanted a drink -coke or water and we asked the towel person who grunted (!) at the phone and menu beside the towels. You have to ring room service for a drink at pool. It would take over an hour for a drink room service said. The next day told no service at pool. Never stayed at hotel without pool service in our lives. We just wanted to sit and relax by pool and it doesn’t make you want to spend time by pool or spend money at hotel. Not really that kid friendly when we had to leave because they were thirst and hungry. They won’t do room service unless you pay cash. We don’t carry cash. Breakfast is a maze, you have to walk out of hotel, through convention centre, past hard rock gym, kids zone, past their bar, through hard rock reception to the restaurant. But breakfast was the standard at hotels, yes very busy as it was hardrock and some of festive. Also breakfast doesn’t start til 7.30 so most days we were waiting with hungry kids. Again not really kid friendly No hot water some mornings. The front staff are very nice, cleaning staff nice, who seem to do a good job. But we didn’t want to be staying in a hotel that was covered in mold and could make us sick. We had to request do not disturb sign for door, not enough towels in rooms, just little things that seem to be a hassle for festive. How can this be a 5 Star hotel? We have stayed at a lot of hotels in Singapore and on Sentosa, this was our 7th trip. We just expected better service and a clean safe room and it just wasn’t up to standard.

Perfect location to stay in the Sentosa Resort, for the adults and kids with easy access to Universal, Aquarium, Casinos and more. 2 adults and 3 young children shared a family king room, in a fun room which the kids loved. Bunk, pull out and king sized bed, with a balcony overlooking the pool and the rest of the resort. Luxurious family orientated hotel in the complex, which provided us with amazing memories of our last 4 days in Singapore. Everything you'd expect from a modern hotel in beautiful singapore, fantastic views across the resort, especially at night. Would stay here again.

Very nice accommodation and infrastructure around the complex. breakfast could be improved with more dairy free options. Parks are amazing and vegetation beautiful. It would be easier for planning activities if you have more information (display) about this activities.

8 Sentosa Gateway, Resorts World Sentosa Singapore

Hotel highlights

  • Close to Universal Studios Singapore®
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Resorts World Sentosa - Festive Hotel places you next to Adventure Cove Waterpark and within a 15-minute walk of Madame Tussauds. This 447-room, 5-star hotel welcomes guests with conveniences like a casino, an outdoor pool, and free in-room WiFi. Universal Studios Singapore® and Chinatown Heritage Center are also nearby.


Dining

Enjoy a leisurely bite to eat at PappaMia, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 10:30 AM.


Rooms

All of Resorts World Sentosa - Festive Hotel's 447 rooms are air-conditioned and have an array of amenities, including free bottled water, safes, and phones. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Ironing boards, desks, and free toiletries are also available.


Property features

Resorts World Sentosa - Festive Hotel features a casino, an outdoor pool, and a children's pool. A stay here includes free valet parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a fitness center, free WiFi in public areas, and a porter/bellhop.

Reviews from Trip Advisor

Trip Advisor aggregated rating

57.0% of guests recommend this hotel

Total of 2095 reviews