Regency House4.5 out of 5.0
Recent guest reviews
I have stayed here for 5 weeks with my husband and son of 7 months. We are very happy with the stay. The staff here are super friendly. The lady (Moi Phin) who came to clean our room everyday helped us with so many things in addition to her cleaning duty. I had migraine, she recommended me to a good doctor. We went to zoo to visit, she reminded us of potential mosquitoes and provides us a mosquito patch since I had no time to buy any mosquito repellent... she did so many things , I m not gonna list one by one. Just want to say that you won't be disappointed here with so great service. I feel like being home..... strongly recommend
We stayed on the 10th floor by the breakfast room, swimming pool and fitness room. All the staff were very helpful and courteous, room service was great (Thank you Nani) and the facilities in the room were really good. Location couldn't be better with the Metro and central malls nearby. We would definitely stay here again.
The location of Regency House was ideal; it allowed us to move around very easily to visit sights in Singapore and to access restaurants and stores. We are a family of 4 from USA visiting relatives in Singapore and had grandparents visiting from Malaysia. The accommodations were ideal and comfortable for all six of us to interact with occasional visits from relatives in Singapore.
We stayed for a week at the Regency and had a wonderful time. We decided we wanted an apartment for our holiday rather than a hotel room, and in particular somewhere that had an outdoor pool. The apartment was spotlessly clean when it was handed over, and housekeeping kept it that way each day. The Regency is perfectly situated for shopping - only one street back from Orchard Road. Sight seeing is really easy as well because the train station is only a short walk away as well. All the staff, security, front desk, house keeping, were delightful and couldnt do enough for us. The breakfast, served next to the pool, was a surprise as it was advertised as a continental breakfast, so we only expected a small selection. But there were a lot of different options each day. There's a supermarket within walking distance which had a great big selection and it was nice to have the choice to have something in our apartment rather than going out. There are some really interesting areas close by to explore if you enjoy getting out and walking. Would we make a return visit - absolutely. Would we recommend Regency House - absolutely.
Our stay here was like a home away from home. Everyone was so welcoming, helpful and courteous. Our room, a studio was immaculate and had everything required including a comfortable bed. Breakfast was included and was more than adequate, along with a warm welcome each morning. Our welcome basket was greatly appreciated and the courtesy phone was so handy. We were also honoured to be invited to their end of Ramadan feast. Location was perfect - close to 2 MRTs and Orchard Rd. Hi to the beautiful staff An, Lan, Susan and the lovely staff in reception. Oh, and the pool was so refreshing after our days of touring.
Our family stayed for a month and overall very comfortable stay. The location is very convenient with close proximity to MRT, food and dining. Amenities are nice and clean. We love the staff members who are very warm and helpful, especially the front desk crew and our cleaning lady Moi Phin who is friendly and professional. i would rate the overall experience superb. If the management can do something to minimize the noise from street, it would be a perfect stay. I would recommend families and couples to stay at RH.
We stayed here for just over a month and experienced wonderful hospitality - a great place to stay with family and it's close to public transport as well as Orchard Road. We were also very happy with the staff, particularly Nani, who was very diligent in her cleaning as well as very warm and friendly!
Great stay, nice apartment, proximity to Orchard road Shopping and MRT. All great experience however 2 unpleasant experiences 1. They did not accommodate or revert back for early checkin request so family with kids were left to hang around the hotel. 2. Annoying inventory check exercise to check every item in the apartment while you are at the apartment.
We stayed here for 3months at the Regency House and we felt totally at ease and extremely comfortable with both the staff as well as the hygiene conditions of our room. We have children staying together and are very particular about the cleanliness of our room. We are very happy and privilege to have Nani as our room attendant. She is very diligent and meticulous in her work. She is very attentive to small details and my children loves her.
We spent 8 glorious days in Singapore in July 2017 and stayed at Regency House on Penang Road. As we were travelling with 3 generations of my family (2 Grandparents,myself, my husband and 2 small children) we needed a family friendly apartment and Regency House delivered in style. The rooms were large and comfortable and the main bedroom was separated from the others by the living area so we had some space. The apartment was very clean and housekeeping attended everyday to refresh everything. The other hotel amenities were also excellent. The pool area was fabulous and we spent many happy hours relaxing and cooling off in the beautiful surroundings. The staff were super friendly and very helpful and went as far as anticipating our needs and making suggestions which we found very helpful. The location is fabulous. A short walk through a beautiful park in either direction and you are at either a main train interchange, a bus station or one of several large shopping malls. Breakfast was available in the breakfast lounge and provided a substantial start to the day. They don't serve breakfast on weekends or public holidays. However there is a Subway directly underneath the hotel and a Starbucks close by as well as two supermarkets and a 7 Eleven just down the road so that wasn't an issue as we stocked up and made our own breakfast in the kitchen in the apartment. We will be returning to Singapore as it is a such an awesome place for a family holiday and I see no need to stay anywhere other than Regency House.
Reviews from Trip Advisor
96% of guests recommend this hotelTotal of 265 reviews