Regency House4.5 out of 5.0
Recent guest reviews
We have been staying here for a few months. Location is great being situated between 2 MRT stations. Front desk, security, maintenance and housekeeping crew are always efficient, friendly and meeting us with a smile. Breakfast spread is not too elaborate but has enough variety to cater to most. Our unit is a 2 room with dual washroom and housekeeping is handled by Zhu Yun who is always accommodating and helpful to our request. It will be good if the kitchenette is installed with a hood that vents cooking fumes out of the unit instead of circulating them within the unit. Our stay up till now has been very pleasant. Thanks to all the staff here at Regency House. Keep smiling. Cheers.
I am staying at the Regency House during a work assignment, and it has been outstanding. The room has worked out perfectly, nicely styled, and modern. I’ve really enjoyed the location, and it has allowed me feel part of a neighborhood vs. being too touristy. All of the front office staff is super friendly and responsive. Nala does a great job of providing housekeeping services; she’s flexible with me working from the apartment on certain days, and she always greet me with a smile. Looking forward to more months here in Singapore & The Regency House.
Regency House is a great service apartment establishment! We recently stayed for 2.5 months as my father was going through medical treatment in Singapore. Very comfortable and great facilities on site - complimentary coffee machine in the lobby is awesome! The location is prefect with grocery stores close by and shopping on Orchard Road is just a few blocks away! The MRT station choices and bus stops nearby are very convenient as well to get around Singapore! Serina is a front office extraordinaire! Serina, along with the rest of the receptionists are great and always ready to help with anything needed! The housekeeping crew, especially Mr. Firdaus are amazing and very efficient. Anita, Susan and the team cater to your timings for room cleaning always. The security team of Mr. Sultan, Mr. Low and Mr. Balan are wonderful and helped my father tremendously! We are very appreciative to them! They went above and beyond their duty to keep us safe and comfortable! All round great experience and will definitely be staying at Regency House again in the near future!! Special thanks to everyone there for making our stay a comfortable one! 👍🏽👍🏽
I stay here for a long term with my baby. Housekeeping lady Mala always considering my baby's condition. She cleans the room when the baby's condition is not bad. I recommend the family stay in this hotal who has babies or small kids. She cleans the room very well like the corner of the bathroom. It's so comfortable after her cleaning. The front staff and security staff are also always friendly and helpful for my baby and me. I really recommend the long term family stay in this hotel.
Lovely staff who are helpful and friendly. Very nice amenities with great rooftop pool. There is also a small gym with some cardio machines and free weights. The inclusive breakfast is pretty good with a different selection each day of the week. Lobby provides coffee and umbrellas 24/7 (this is a thing, trust me!). And the suites are spacious with very tall ceilings, good AC, clean and comfortable sheets and most importantly very nice firm mattresses. Wifi is pretty great too. The hotel is located a few steps from Dhoby Ghaut metro/subway (called MRT or SMRT in Singapore). This subway has three lines that meet here so it’s super easy to get just about anywhere. Or you can take a cab which is faster but way more expensive. The hotel is also a short walk from great food and shopping on Orchard road where every single building is a massive mall. And there is a move theatre very close by as well for those rainy evenings you want to catch a major Hollywood film that’s usually releases several days prior to North American release (Bonus!).
We had a three bedroom apartment and stayed with our 1 & 3 year old children, as well as my mother-in-law. The apartment was spacious and impeccably clean with ample cupboard space. I was thrilled when housekeeping delivered and actual cot with a real mattress rather than a portacot to our room for our one year old. They had even lowered the mattress for his safety. When we arrived, we were given a map showing our location and given the names and location of local supermarkets, public transport and the names of a couple of restaurants suitable for children. We were walking distance from the Mt Emily playground (bit of a hike uphill in the heat) where my kids were able run out a bit of energy. There is also a small play area in the Paragon mall shopping centre which also has a Mothercraft and ToysRUs where I picked up some cheap pool toys for use in the rooftop pool at Regency House where my kids swam every day and made some friends with other children staying too. The breakfast buffet was great with a good variety of choices from cereal and fruit to pastries and hot options. There is plastic crockery and cutlery for the children as well as a number of good quality high chairs for use. The apartment very quickly became a home away from home for our family. My mother-in-law enjoyed having her own space to unwind at the end of the day, as well as her own bathroom. The master suite was enormous with spectacular views across Istana park. The air conditioning was very good because each room had its own working thermostat. Daily housekeeping was also lovely and we made good use of the washer dryer (combo) and the drying rack available. There was also a good quality iron and board. The free wifi is quick and reliable. The hotel provide a handy phone with included calls and data which is very useful for finding directions with google maps and booking taxis. Depending on one's own capacity for walking in the heat, Regency House is within walking distance of Little India, Clarke Quay, Fort Canning Park and of course, Orchard Rd. If not, the double decker tourist bus is across the road (make sure you claim your substantial discount if you flew in on Singapore airlines) and taxis and Uber are readily available as well as two MRT stations within easy walking distance. We opted for Somerset as we could enter the station by walking through an air conditioned mall. The staff are friendly and helpful. From providing power adaptors to booking transfers and even high fiving the kids as they went through the door each day, nothing was too much of a problem. Everyone we encountered was delightful. My only criticism is that the pool is unfenced which was a concern with young children however the doors to the apartment was very heavy and neither of my children could open them without an adult so it didn't end up being a problem for us. All in all, we had an amazing stay and would highly recommend Regency House to all, especially those travelling with young children.
Spent a week on vacation with family in Singapore. Our apartment had two bedrooms, two bathrooms, a kitchen and a living room. Nice interior, well equipped and good cleaning. Mainly used by expats. Okay breakfast, only on weekdays. Perfect location, close to Orchard Street and two subway stations. Very service minded staff! I recommend this place for a city vacation.
Excellent accommodation which was perfect for our stay. Two bedroom apartment was perfect for our stay. Well equipped, comfortable and serviced apartments. Extremely friendly and helpful staff who were happy to assist.
The staff at Regency House are amazing, nothing is too much trouble. When we arrived at around 2am, they were ready for us, opening the door, taking our luggage up to our room and explaining everything with the handy phone and room amenities. My oldest child was so thrilled with the accommodation and staff, even commenting on how friendly everyone was and he loved the pastries available in the breakfast lounge each morning. Speaking of the breakfast lounge, there is more than enough variety for even the fussiest person - eggs done different ways each day and an second hot option(pancakes, noodles, chicken sausages some examples) , fruit, salad, juices, cereals, breads for toasting, as well as the pastries. The accommodation is well situated, only one street away from Orchard Road (where you can find a Cold Storage grocery store to stock up on any little bits and pieces that you might want in addition to what it in the complimentary basket provided) and the Dhoby Ghaut train station (with access from here to the yellow, purple and red train lines). The apartment itself has plenty of room - we stayed in the two bedroom apartment which consisted on 2 bedrooms (one with queen sized bed, one with two single beds, both with ample cupboard / drawer space), two bathrooms, a kitchen (which was well stocked with fridge, hot plate, microwave, toaster, rice cooker, cutlery, plates / bowls, glasses and cooking utensils and pans) and living / dining area. There is also a washer / dryer in the kitchen area.
We booked a 2 bedroom apartment and stayed for 14 nights. From the time we entered till the time we left, the staff were the most helpful, friendly and efficient and very professional. Serina, Aiman, Gary and Maria make the hotel a must when staying in Singapore. The room was clean, modern and spacious and the breakfast each morning was perfect. We were given a free phone during our stay which helped us get around the city easy and contact family back home. The location is fantastic as its very close to Orchard road with lots of shops and restaurants and has 2 MRT stations close by which make it easy to get to our destinations.
Reviews from Trip Advisor
96% of guests recommend this hotelTotal of 278 reviews