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Pan Pacific Orchard

5.0 out of 5.0

Recent guest reviews

Stayed here for 3 days as part of a business trip and could not have asked for more. Hassle free check in at 5am, room was impeccably made up every single day. I stayed on the 12th floor so I can't comment on the rooms on the lower levels, but the room was generously sized, amazing bathroom with a rain shower. Breakfast was extensive although I have to say I enjoyed the main buffet area more than the more exclusive Pacific Lounge for breakfast. It was a bit quiet in there without much of an atmosphere. But the buffet was v good with lots of local and international choices. Staff were all highly professional and courteous. Can't beat it for location as it is literally in one of the busiest shopping district, just a stone's throw from the nearest metro station. Although with the prices of taxis in Singapore, you can just cab it virtually everywhere for a fraction of the price of what you'd expect in the big Western cities. Keep up the good work that Pan Pacific is known for.

Stayed in the hotel for 5 nights with my wife. It was a memorable visit. The staff were very helpful & courteous. The location of the hotel is a big plus. You are right at the edge of the best shopping area of Singapore with many-many malls at walking distance. MRT is also at a walkable distance. Money changers, convenience stores, seven 11, starbucks etc also very close by. Had a wonderful time and will surely stay in this hotel on all future visits.

Thoroughly enjoyed our three night stay. Staff very friendly and always helpful. Hotel amenities excellent and rooms very comfortable. Location of hotel was perfect for shopping on Orchard Road and for visiting the attractions of Singapore.

Fantastic hotel in a great location and incredible staff. All the ladies at the reception remembered our names and nothing was too much for them. They helped us arrange a late check out and ordered our taxi for us. We received the most beautiful travel cot for our 14 month old with a gorgeous teddy bear and child friendly toiletries. The ladies spent made our son feel so welcome, they were wonderful with him! John the doorman was also very friendly and helpful!

I've booked the premium room and it was the best. With Nespresso as the complimentary drinks. The staff were efficient to my requests and they personally sent me a Birthday cake. A great hotel with great service from their staff. Will stay again in the future

We stayed here for one night on the way to visit our son in Papua New Guinea and again on the way back for two nights. We felt so comfortable and relaxed. The hotel is luxurious and feels exclusive but at the same time the staff make you feel so personally welcomed and take the trouble to smile and learn your name. We specially want to thank John the door man for his friendliness and kindness on both of our short stays here. The place is beautifully decorated. The foyer is stunning this time with a massive Christmas tree decorated with fresh orchids. It always smells perfumed. I really really enjoyed my stay here and I have stayed in a lot of hotels!

All staff very courteous and helpful made our stay a pleasure Hotel facilities and rooms excellant Buffet breakfast gave great variety of food Singapore Sling a must to try at the bar Close to Orchard Road and main shopping areas John the doorman helped us a lot and was extremely friendly Thank you from Angela and Colleen

I have stayed at the Pan Pacific Orchard in Claymore Road on several occasions and always enjoy the experience. The Executive rooms are large and have lovely bathrooms with a separate bath and shower. The rooms are clean and well appointed. The outdoor swimming pool with mineral water is fabulous. I was a little disappointed that the St Gregory spa has closed, as I always looked forward to a relaxing massage. 😔 In terms of food and beverage, the breakfast downstairs in ‘10’ was great and this trip was the first that I’ve tried the restaurant. I always visit the lobby lounge for the friendly service and my favourite Gin & Tonic. This hotel is ideally located, just behind the craziness of Orchard Road and very close to some amazing restaurants like Les Amis (fine dining) and Kam’s Roast Duck and Tim Ho Wan (both of which have Michelin stars, but are very affordable). I highly recommend the Pan Pacific Orchard and look forward to returning again in 2018.

we expected a little more welcome since it is a 5 star hotel ,The hotel is in a good location,only small passage through orchard towers gives you a picture that you are in the red light area,everything else is fine

It is in a very good location, next to the Orchard Rood, where are a lot of good and nice shops. It is next to the buss stations and MRT stations. The breakfeast was really good and a lot of best choises.

10 Claymore Road Singapore

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Newton, Pan Pacific Orchard is within 2 miles (3 km) of popular attractions such as National Orchid Garden and Singapore Botanic Gardens. This 5-star hotel has 206 rooms and welcomes guests with 2 restaurants, an outdoor pool, and a 24-hour fitness center. Also close to this Singapore hotel are Chinatown Heritage Center and National Museum of Singapore.


Enjoy dining at one of 2 onsite restaurants including 10 at Claymore, which specializes in local and international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start your day off with breakfast, available for a fee.


All of Pan Pacific Orchard's 206 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free international calls, free long-distance calls, and free local calls are also available.

Property features

At Pan Pacific Orchard, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a sauna. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 5 meeting rooms, and a conference center.

Room options

Pacific Club, Club Room

King 1 | Twin 2 | Sleeps 2

Premium Room

King 1 | Twin 2 | Sleeps 3

Executive Room

King 1 | Twin 2 | Sleeps 2

Pacific Studio Room

King 1 | Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 2515 reviews