Pan Pacific Orchard

I booked the "deluxe king" room, and then upgraded to the "club level deluxe king" or something like that. The room was very small, and the closet was so dysfunctional that I called the engineer to open it (twice) as well as I twice injured my finger.

I had a day to relax between flight connections. Was given a high floor room. Nice and quiet. Staff were very friendly.

Stayed I the same area befor and this hotel is a lot better when it comes to value for money. If is 1 min walk to orchards road. My rate didn't include breakfast but many places around the hotel. Nice room but not much of a view. I would stay again.

Will point out a few items 1. Location is very poor, adult shop around the corner. Trash in the street. Not a good experience. 2. Cleanliness: black mold in the shower, faucet and missing screws, not secured in the shower wall. Vent next to toilet for sing water run off that has sewage smell each time you run the water. 3. Staff is extremely friendly, but not efficient. Wait hours for bags to be delivered to room. 4. If you have allergies or sensitive to air freshening gels, spay etc. do not stay. The artificial spay or ? They use in the hallways is overwhelming. Do not let the. Tell you it is the fresh flowers, they also have in the lobby. It is an artificial spray that is so overwhelming that you need to put a towel under the door to keep the smell for entering your room. Conclusion, is is beautifully put together, but would not recommend this based of the above. Have stayed at many places and this is one I will never return to. Yes, you can walk to the orchard street walking in 10 mins, but on the weekend you would be approached by working ladies and a local adult store with adult toys openly displayed in the window. Not a classy area to stay.

Overall room experience was nice. Everything is updated. Check in process was a bit slow but still tolerable. One biggest downside is although it was near the malls and mrt, it was situated next to Singapore's "red light district". Families, be aware.

If you like staying in the Orchard Road Area of Singapore this is a great spot. Appears to be recently updated. Just off Orchard Road so very convenient but away from all the action on the street. Staff was great. Pool is big. Great for a business trip.