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Mercure Singapore On Stevens

4.0 star property
Suburban hotel with a 24-hour health club and a 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure Singapore On Stevens

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Lunch and dinner served, Mediterranean cuisine
Miscellaneous
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
28 Stevens Road #01-02, Orchard, Singapore, 257878
  • Place, ION Orchard
    ‪15 min walk‬
  • Place, Singapore Botanic Gardens
    ‪17 min walk‬
  • Place, Orchard Road
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 King Bed

Privilege, Double Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Privilege, Double Room, 1 King Bed

  • 193 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Privilege, Room, 2 Twin Beds

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Privilege, Suite, 1 King Bed

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room, 1 Double Bed

7.4 out of 10
Good
(44 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(10 reviews)
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Singapore

Located in Tanglin within a mile (2 km) of Singapore Botanic Gardens, Mercure Singapore On Stevens is within 2 miles (3 km) of other popular sights such as Orchard Road. This 4-star hotel welcomes guests with 518 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Orchard Tower - 12 min walk - 0.7 miles
  • ION Orchard - 15 min walk - 0.8 miles
  • Singapore Botanic Gardens - 17 min walk - 0.9 miles
  • National Orchid Garden - 3 min drive - 1.0 mile
  • Orchard Road - 3 min drive - 1.4 miles

Getting around

  • Stevens Station - 10 min walk
  • Kempas Baru Station - 30 min drive
  • Singapore Changi Airport (SIN) - 28 min drive

Restaurants

  • ‪Shang Palace - ‬10 min walk
  • ‪Hua Ting Restaurant 華廳 - ‬13 min walk
  • ‪Orchard Cafe - ‬13 min walk
  • ‪In Piazza Italian - ‬1 min walk
  • ‪Curry Gardenn - ‬1 min walk

About this property

Mercure Singapore On Stevens

Suburban hotel with a 24-hour health club and a 24-hour front desk
At Mercure Singapore On Stevens, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Transportation is made easy with an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include an outdoor tennis court, meeting rooms, and conference space.
LED TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Other standard amenities include safes, ironing boards, and desks. Housekeeping is available on request.
An outdoor tennis court and a 24-hour health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Melba @ Fudebar
  • Winestone

Things to do

  • 24-hour health club
  • Arcade/game room
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's games
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,844 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for SGD 90 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SGD 40 per person
  • Rollaway bed fee: SGD 90 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-1 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Mercure Singapore Stevens Hotel
Mercure Stevens Hotel
Mercure Singapore Stevens
Mercure Stevens
Mercure Singapore On Stevens Hotel
Mercure Singapore On Stevens Singapore
Mercure Singapore On Stevens Hotel Singapore

Frequently asked questions

Is free cancellation available at Mercure Singapore On Stevens?

Mercure Singapore On Stevens offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Singapore On Stevens?

As of Jan 20, 2026, prices found for a 1-night stay for 2 adults at Mercure Singapore On Stevens on Feb 12, 2026 start from $104.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Mercure Singapore On Stevens?

This hotel is situated in Tanglin within a short 18-minute walk of ION Orchard and also 18 minutes on foot from Singapore Botanic Gardens. You'll also find Orchard Road and Gardens by the Bay within a short drive.

Is there parking available at Mercure Singapore On Stevens?

No, this hotel doesn't offer parking.

Does Mercure Singapore On Stevens have a casino?

No, Mercure Singapore On Stevens doesn't have a casino.

Will I find an indoor pool at Mercure Singapore On Stevens?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Mercure Singapore On Stevens?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Mercure Singapore On Stevens have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Singapore On Stevens feature a restaurant that includes a breakfast menu?

Yes, Mercure Singapore On Stevens serves buffet breakfast for a surcharge each morning at Winestone.

Will Mercure Singapore On Stevens allow pets to stay free of charge?

No, pets and service animals aren't allowed at Mercure Singapore On Stevens.

Does Mercure Singapore On Stevens have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Mercure Singapore On Stevens?

The closest major airport to Mercure Singapore On Stevens is Seletar Airport (XSP), which is 10.1 mi away (22 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 15.1 mi away (28-minute drive).

Are there rooms with balconies at Mercure Singapore On Stevens?

No, at Mercure Singapore On Stevens, there aren't any guestrooms that list a balcony.

Mercure Singapore On Stevens Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 415 out of 1002 reviews
Rating 8 - Good. 383 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Nonkazimlo

Stayed 8 nights in Oct 2025

2/10 Terrible

Nonkazimlo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The q for breakfast was long the room taps were not working
Stayed 6 nights in Oct 2025

6/10 Okay

Mary

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Ramesh

Stayed 3 nights in Sep 2025

10/10 Excellent

Kris Abegail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Sep 2025

6/10 Okay

Yasushi

Stayed 1 night in Aug 2025

8/10 Good

A

Liked: Staff & service, property conditions & facilities
As soon as you enter the room, there is no guide or even some kind of written guidance about the room features. I wasn't sure how the lights start, fo example. If you dial the reception for help, the turn-around time is slow to fulfil your request. The lobby looks a bit too dark in the night. The air fresheners smell weird.
Stayed 6 nights in Aug 2025

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there … my room was comfortable and the pools gym and buffet breakfast featured area of options from Singaporean dishes Asian and western dishes …
Stayed 4 nights in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
staff was kind enough to take me upstairs to the lounge to check in due to the line. I am a AII member, although not elite status, still very kind. no real easy public transport options. shuttle only begins at 10am. friendly staff and easy bag storage options.
Stayed 1 night in Aug 2025

10/10 Excellent

koh

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Trudy-Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is there’s nowhere to put your make up & toiletries in the bathroom, the hanging space is only 1/2 wardrobe length, can’t hang dresses, too many small tables and lamps in the small room.
Stayed 4 nights in Aug 2025

8/10 Good

Donna-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but well designed and comfortable room and bathroom. Accessible. Several food options and convenience store on site. Beautiful pools!
Stayed 6 nights in Aug 2025

6/10 Okay

Alisha

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service
Stayed 7 nights in Aug 2025

2/10 Terrible

Syed Zulfiqar Mehdi

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Infant Injury, Unsafe Conditions

As parents of a 10-month-old baby, we are deeply traumatised by what our family has gone through due to the negligence of Mercure on Stevens in Singapore. Our child was seriously injured in the hotel room because of unsafe and overlooked conditions—a broken kettle with a faulty lid placed within reach of a crawling infant. The incident resulted in emergency hospitalisation and surgery for our baby. No parent should ever have to face such a situation while staying in what should be a professionally managed, family-safe hotel. To our shock, not only was there no safety protocol in place, but no support, no compensation, and not even a courtesy call was offered to us by the hotel following this traumatic event. The attitude of the hotel manager (Daniel) was cold and unapologetic. At a time when our child was in critical condition, we were pressured to vacate the room or face further charges, rather than being offered even the minimum level of compassion or assistance. This experience has left us hurt, shaken, and extremely disappointed. We are sharing this so that no other family goes through what we did. A hotel should be a place of safety and trust, not a source of injury and indifference. We sent email to the hotel management but so far no response. We also tried contacting them through Accor.
Stayed 1 night in Jul 2025

10/10 Excellent

Tomoko

Stayed 3 nights in Aug 2025

6/10 Okay

Yea Ji

Stayed 9 nights in Jul 2025

10/10 Excellent

Emma

Stayed 2 nights in Jul 2025

10/10 Excellent

Johnny

Stayed 5 nights in Jul 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2025

8/10 Good

Mel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time at this hotel. Overall very happy. First the good… checked in earlier than normal, was given an upgrade to higher floor, fast check out. Rooms big enough for one or a couple and best of all there’s filtered water for your drinking safety. Can be improved… room service did not clean my room, the walls seem to be very thin, I could hear noises from above, beside and around me. The layout of the rooms are perhaps way too close each other (see pic). Still a very convenient location if you want to be at Orchard area but not be too near it. And the food outlets on the premises (operated separately from the hotel) are pretty good. Will come back again, but for short trips. Thank you Mercure.
Stayed 2 nights in Jun 2025

10/10 Excellent

Takashi

Stayed 2 nights in Jun 2025

6/10 Okay

Yuan sheng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is very small.
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Stayed 3 nights in Jun 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I found the Mercure on Stephen‘s to be a good location for what I needed affordable and Central good clean hotel with a swimming pool and wouldn’t hesitate to go back there when I return to Singapore
Stayed 2 nights in Jun 2025

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