See all properties

Maxwell Reserve Singapore, Autograph Collection

5.0 star property

Choose dates to view prices

Photo gallery for Maxwell Reserve Singapore, Autograph Collection

Property amenity
2 restaurants, breakfast, lunch, dinner served; vegan cuisine
Hallway
Outdoor pool, sun loungers
Executive lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
2 Cook Street, Singapore, 78857
  • Place, Maxwell Food Centre
    ‪3 min walk‬
  • Place, Buddha Tooth Relic Temple and Museum
    ‪5 min walk‬
  • Place, Raffles Place
    ‪13 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Le Colonial Deluxe Club King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Le Colonial Deluxe Club King

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Le Petit Double

Le Petit Double | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Le Petit Double

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Le Colonial Deluxe Club Queen

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Le Colonial Deluxe Club Queen

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Juliet Club Suite 2 Queens

Juliet Club Suite 2 Queens | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Juliet Club Suite 2 Queens

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Juliet Club Suite King

Juliet Club Suite King | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Juliet Club Suite King

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Le Colonial Room King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Le Colonial Room King

8.0 out of 10
Very good
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Maxwell Junior Club Suite King with Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Maxwell Junior Club Suite King with Club Lounge Access

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Le Colonial Room Queen

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Le Colonial Room Queen

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Le Studio

Le Studio | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Le Studio

  • 355 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Maxwell Salon Club Suite King

Maxwell Salon Club Suite King | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Maxwell Salon Club Suite King

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 Double Bed

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Bathtub

2 bars/lounges

Suite, 1 Bedroom, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Le Petit, Guest Room, 1 Doubles

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Le Petit, Guest Room, 1 Doubles

  • Sleeps 1

View all photos for Le Studio, Smaller Guest Room, 1 Twins

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Le Studio, Smaller Guest Room, 1 Twins

  • Sleeps 1

View all photos for Juliet Balcony Club King, Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Juliet Balcony Club King, Club Lounge Access

  • Sleeps 2

View all photos for Le Colonial Room, Guest Room, 1 King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Le Colonial Room, Guest Room, 1 King

  • Sleeps 2

View all photos for Le Colonial Deluxe Club Queen Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Le Colonial Deluxe Club Queen Room

  • Sleeps 2

View all photos for Maxwell Junior Club Suite, Club Lounge Access, 1 King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Maxwell Junior Club Suite, Club Lounge Access, 1 King

  • Sleeps 2

View all photos for Maxwell Salon Club Suite, Club Lounge Access, 1 King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Maxwell Salon Club Suite, Club Lounge Access, 1 King

  • Sleeps 2

View all photos for Max Executive Club Suite, Club Lounge Access, Limited View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Max Executive Club Suite, Club Lounge Access, Limited View

  • Sleeps 4

View all photos for Le Colonial Room, Guest Room, 1 Queen

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Le Colonial Room, Guest Room, 1 Queen

  • Sleeps 2

View all photos for Juliet Balcony Club Twin, Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Juliet Balcony Club Twin, Club Lounge Access

  • Sleeps 2

View all photos for Le Colonial Deluxe Club King Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Le Colonial Deluxe Club King Room

  • Sleeps 2

View all photos for Le Colonial Deluxe Club, Guest Room(no Club Access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Le Colonial Deluxe Club, Guest Room(no Club Access)

  • Sleeps 2

You may also like

Ad
Property amenity

M Social Hotel Singapore

River Valley
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 1,001 reviews
$122 nightly
The price is $132
Mar 29 - Mar 30
Total with taxes and fees
M Social Hotel Singapore

About the neighborhood

Singapore

Located in Downtown Singapore within a short walk of Raffles Place, Maxwell Reserve Singapore, Autograph Collection is within 2 miles (3 km) of other popular sights such as Marina Bay Sands Casino. This 127-room, 5-star hotel welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Maxwell Food Centre - 3 min walk - 0.2 miles
  • Buddha Tooth Relic Temple and Museum - 5 min walk - 0.3 miles
  • Club Street - 7 min walk - 0.4 miles
  • Raffles Place - 13 min walk - 0.7 miles
  • Boat Quay - 15 min walk - 0.8 miles

Getting around

  • Maxwell Station - 3 min walk
  • JB Sentral - 50 min drive
  • Singapore Changi Airport (SIN) - 26 min drive

Restaurants

  • ‪Noodle Star K - ‬1 min walk
  • ‪Supulae Korean BBQ (숯불애) - ‬1 min walk
  • ‪O.BBa Jjajang - ‬1 min walk
  • ‪Torasho Ramen & Charcoal Bar - ‬1 min walk
  • ‪Night Hawk - ‬1 min walk

About this property

Maxwell Reserve Singapore, Autograph Collection

At Maxwell Reserve Singapore, Autograph Collection, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this luxury hotel include coffee/tea in a common area, a library, and a terrace.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include minibars, espresso makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Restaurant
Mercure ICON Singapore City Centre
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,237 reviews
$149 nightly
The price is $163
Mar 14 - Mar 15
Total with taxes and fees
Mercure ICON Singapore City Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Bus station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: SGD 42 for adults and SGD 21 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cultivate Cafe
  • Isabel Bar
  • Officers' Mess Polo Bar
  • Shikar

Things to do

  • Books
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 1920
  • Colonial architecture
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Renovated entire property - April 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SGD 100.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately SGD 42 for adults and SGD 21 for children
  • Rollaway bed fee: SGD 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Six Senses Maxwell Hotel Singapore
Six Senses Maxwell Hotel
Six Senses Maxwell Singapore
Six Senses Maxwell
Maxwell Reserve Singapore Autograph Collection
Maxwell Reserve Singapore, Autograph Collection Hotel
Maxwell Reserve Singapore, Autograph Collection Singapore
Maxwell Reserve Singapore, Autograph Collection Hotel Singapore

Frequently asked questions

Are free cancellation options available at Maxwell Reserve Singapore, Autograph Collection?

Maxwell Reserve Singapore, Autograph Collection provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Maxwell Reserve Singapore, Autograph Collection?

As of Feb 26, 2026, prices found for a 1-night stay for 2 adults at Maxwell Reserve Singapore, Autograph Collection on Feb 27, 2026 start from 206.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Maxwell Reserve Singapore, Autograph Collection?

This hotel is situated in Downtown Singapore, just steps from Maxwell Food Centre and Buddha Tooth Relic Temple and Museum, and within a short walk of Club Street. You'll also find Marina Bay Sands Casino and Orchard Road within a short drive.

Is parking available on site at Maxwell Reserve Singapore, Autograph Collection?

No, this hotel doesn't offer parking.

Does Maxwell Reserve Singapore, Autograph Collection feature a casino?

No, Maxwell Reserve Singapore, Autograph Collection doesn't have a casino.

Is there an indoor pool at Maxwell Reserve Singapore, Autograph Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Maxwell Reserve Singapore, Autograph Collection a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and 2 restaurants.

Are there hot tubs at Maxwell Reserve Singapore, Autograph Collection?

No, there isn't a spa tub at this hotel.

Does Maxwell Reserve Singapore, Autograph Collection have a restaurant with a breakfast menu?

Yes, Maxwell Reserve Singapore, Autograph Collection has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Maxwell Reserve Singapore, Autograph Collection allow pets to stay for free?

No, pets and service animals aren't allowed at Maxwell Reserve Singapore, Autograph Collection.

Does Maxwell Reserve Singapore, Autograph Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Maxwell Reserve Singapore, Autograph Collection?

The closest major airport to Maxwell Reserve Singapore, Autograph Collection is Seletar Airport (XSP), which is 11.5 mi away (25 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 14.1 mi away (26-minute drive).

Can I book a room with a balcony at Maxwell Reserve Singapore, Autograph Collection?

Yes, some guestrooms at Maxwell Reserve Singapore, Autograph Collection offer a balcony.

Does Maxwell Reserve Singapore, Autograph Collection have a wedding venue on site?

Take advantage of the wedding venue at Maxwell Reserve Singapore, Autograph Collection if you plan to say "I do" during your trip.

Maxwell Reserve Singapore, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 98 out of 163 reviews
Rating 8 - Good. 35 out of 163 reviews
Rating 6 - Okay. 20 out of 163 reviews
Rating 4 - Poor. 5 out of 163 reviews
Rating 2 - Terrible. 5 out of 163 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Janina

Below average c
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has immense colonial charm (some won’t like it for that reason, but I did). A few little tips - Wotif says it’s 13km from Changi airport - Major furphy - more like 45mins (checked the taxi receipt so I could check the sense I was in the taxis for a v long time). Very positive is the Polo Bar (the staff rustled me up a cheese plate after hours) and the pool (unlike the high rise hotels which can be very busy I virtually had the pool to myself on a Sunday). Elegant mini bar. Great front desk service. This hotel grew on me!
Stayed 1 night in Aug 2025

10/10 Excellent

Alexis

Stayed 4 nights in Jul 2025

10/10 Excellent

Zheng

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The throwback milieu is fabulous!
Stayed 2 nights in Jul 2025

6/10 Okay

Don

Liked: Cleanliness
Extremely small room. Pool area run down.
Stayed 2 nights in Jul 2025

2/10 Terrible

Najmen

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Misleading Room and Disappointing Service — Not Worth the Executive Experience I recently stayed at this property for a special occasion and was extremely disappointed with the experience. Upon check-in, I found that the windows in the room were completely blocked due to nearby construction — something that was never disclosed prior to arrival. The room was effectively windowless, which was not what I expected or paid for. To make matters worse, the staff at the Executive Lounge — particularly the main server during the afternoon bites — was rude and dismissive, making us feel uncomfortable and unwelcome. Given that this was meant to be an upgraded executive experience, the service was far below expectations. Overall, the lack of transparency, poor hospitality, and subpar room conditions left a negative impression. I would not recommend this property unless the construction ends and staff attitudes significantly improve.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexis Charles Jordan

Business traveler
Liked: Cleanliness
Colonial look and feel. Amazing breakfast, Amazing location
Stayed 3 nights in May 2025

10/10 Excellent

Alexis Charles Jordan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial style hotel in center of Singapore China town. Walkable to all areas. Staff amazing!
Stayed 2 nights in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and extremely friendly and helpful staff. The rooms are somewhat small, but well equipped, very comfortable, and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to check-out, the service was excellent. The room wasn’t ready by the time I arrived, but when I returned from an appointment elsewhere, I got my key cards straight away. The concierge remembered my name then and again the next morning. While waiting for friends at Cultivate Café, I was comped for their drinks (even though we ended up going elsewhere for dinner), which was as unexpected as the slice of birthday cake and song that my friends arranged with the staff. Many thanks to Rosie in particular, whose birthday is the same as mine! Breakfast for two the next morning was generous, and with the late checkout we had time for a long walk around the area, dropping in for a bite or a drink at various restaurants. What a wonderful weekend!
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

The Travel Bros

The staff was excellent and very attentive! Property was clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Yitzhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

TRAVIS

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mold and Musty

Probably the worst experience I have ever had at a hotel, Moldy and musty smell permeated the rooms and was given a room the first night with no windows! No one cared that the hotel smelled so bad nor did anyone follow up after I made a complaint via the front desk. I checked out early and went elsewhere.
Stayed 8 nights in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely would stay again

The service was impeccable, bed comfortable, and location great. The food at both restaurants on-site was amazing!
Stayed 5 nights in Dec 2024

10/10 Excellent

Megan

Stayed 2 nights in Dec 2024

6/10 Okay

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little disappointing and noisy. Noise from in/around the room woke me several times (this was not from the construction work taking place next to the hotel).
Stayed 4 nights in Dec 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic grand old hotel. See what Singapore was like in the period prior to the World Wars. Staff was great, especially doorman, Jin, who was helpful and informative. The reason for the negative review around the property is due to a huge construction project going on along side the property currently.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

All of the staff were so friendly and helpful, especially Darren. He took excellent care of us and greeted us warmly every day. A great place to stay in Singapore!!
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest!

The staff was the best we have ever experienced at a hotel. Genuinely attentive, friendly and accommodating. We especially appreciate the service from Darren.
Stayed 2 nights in Oct 2024

6/10 Okay

Matias

Liked: Staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

Spencer H, Palo Alto

Business traveler
Understaffed at check in - one clerk, three parties ahead of me, 26 min wait. Tried to phone for room service the evening I arrived, no one picked up dialing various numbers. Also the layout of ground floor is inconvenient - nice to have a lobby where you can have an informal chat w someone or even get the computer out and do some work - instead they have decorative antique chairs marked “do not sit” in every available space, apart from the restaurant which was closed it being later evening. Also a housekeeping cart permanently parked outside my room. On the positive side, breakfast was spectacular, the room was clean & comfortable though small, and it was good value for money.
Stayed 4 nights in Oct 2024

8/10 Good

Dale Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location and the interior decor. i did not like the noise outside. I also thought the area around the pool could do with an upgrade to be more aesthetically pleasing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Estelita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall rating for my stays in this hotel is excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Niamh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want to stay for good

Amazing hotel - so historic - in fantastic condition with modern yet classic decor Also I wanted a quick breakfast - I got coffee and scrambled eggs on toast in about 90 seconds. The team took care of my bags all day allowing me to sight-see on my last day and then offered me showers to change before going to the airport
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness

Acceptable hotel, but not a 5 stars

Acceptable but definitely below average. Doesn’t qualify for 5 stars, 4 max. Very small rooms, extremely old with some broken items, doors, showers, light switches. No room service past 9pm (what’s the point ?), utterly pricey add ons (SGD 16 for nuts). Beds not comfortable.
Stayed 3 nights in Sep 2024