See all properties

JEN Singapore Tanglin by Shangri-La

4.0 star property
Hotel with a full-service spa, steps from Tanglin Mall
VIP Access

Choose dates to view prices

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Dining room
Executive lounge
Dining room
Check-in/check-out kiosk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar

Explore the area

View in a map
1A Cuscaden Road, Singapore, 249716
  • Place, Singapore Botanic Gardens
    ‪10 min walk‬
  • Place, ION Orchard
    ‪12 min walk‬
  • Place, Orchard Road
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(45 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Club Twin Room

  • Sleeps 3
  • 2 Twin Beds

You may also like

Ad
Outdoor pool

Resorts World Sentosa - Hotel Ora

Sentosa Island
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 200 reviews
$297 nightly
The price is $324
Oct 12 - Oct 13
Total with taxes and fees
Resorts World Sentosa - Hotel Ora

About the neighborhood

Singapore

Located in Orchard, JEN Singapore Tanglin by Shangri-La is adjacent to Tanglin Mall and within a 10-minute walk of other popular attractions like Gleneagles Hospital. This 4-star hotel welcomes guests with 565 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Gleneagles Hospital - 8 min walk - 0.5 miles
  • Singapore Botanic Gardens - 10 min walk - 0.6 miles
  • ION Orchard - 12 min walk - 0.7 miles
  • Orchard Road - 3 min drive - 1.4 miles
  • Fort Canning Park - 4 min drive - 1.9 miles

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • ‪J65 - ‬1 min walk
  • ‪Pano Kato Grill, Pizza & Deli - ‬3 min walk
  • ‪Nando's - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪House of Anli - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

Hotel with a full-service spa, steps from Tanglin Mall
JEN Singapore Tanglin by Shangri-La features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include minibars, coffee makers, and free newspapers.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Outdoor pool, open 6:00 AM to 10:30 PM, free cabanas, pool umbrellas

JEN Singapore Orchardgateway by Shangri-La

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,069 reviews
$196 nightly
The price is $214
Oct 10 - Oct 11
Total with taxes and fees
JEN Singapore Orchardgateway by Shangri-La

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (43 inch wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SGD 108 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

Frequently asked questions

Is a free cancellation option available at JEN Singapore Tanglin by Shangri-La?

JEN Singapore Tanglin by Shangri-La offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JEN Singapore Tanglin by Shangri-La?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at JEN Singapore Tanglin by Shangri-La on Oct 24, 2025 start from $147.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to JEN Singapore Tanglin by Shangri-La?

This hotel is situated in Orchard, just steps from Tanglin Mall, and within a 10-minute walk of Singapore Botanic Gardens and Forum The Shopping Mall. You'll also find Orchard Road and Marina Bay Sands Casino within a short drive.

Is parking available on site at JEN Singapore Tanglin by Shangri-La?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at JEN Singapore Tanglin by Shangri-La?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, aromatherapy, and body wraps.

Does JEN Singapore Tanglin by Shangri-La have a casino at the property?

No, JEN Singapore Tanglin by Shangri-La doesn't have a casino.

Is there an indoor pool at JEN Singapore Tanglin by Shangri-La?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at JEN Singapore Tanglin by Shangri-La?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at JEN Singapore Tanglin by Shangri-La?

Yes, guests can enjoy a spa tub at this hotel.

Does JEN Singapore Tanglin by Shangri-La have a restaurant that serves breakfast?

Yes, JEN Singapore Tanglin by Shangri-La serves buffet breakfast for a surcharge each morning at J65.

Does JEN Singapore Tanglin by Shangri-La allow pets to stay for free?

No, pets and service animals aren't allowed at JEN Singapore Tanglin by Shangri-La.

Are there connecting rooms at JEN Singapore Tanglin by Shangri-La?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to JEN Singapore Tanglin by Shangri-La?

The closest major airport to JEN Singapore Tanglin by Shangri-La is Seletar Airport (XSP), which is 10.9 mi away (25 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 15.8 mi away (32-minute drive).

Can I book a room with a balcony at JEN Singapore Tanglin by Shangri-La?

No, you won't find guestrooms with balconies at JEN Singapore Tanglin by Shangri-La.

Does JEN Singapore Tanglin by Shangri-La have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at JEN Singapore Tanglin by Shangri-La.

Reviews

JEN Singapore Tanglin by Shangri-La Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 609 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 74 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

Reviews

8/10 Good

Michael

Business traveler
Liked: Cleanliness, amenities
Good location and nice clean rooms Hall carpeting had an unpleasant dmell
Stayed 3 nights in Aug 2025

4/10 Poor

Jia Qi

Traveled with family and small children
Liked: Cleanliness
We booked 4 rooms for a family trip and had a mixed experience overall. Check-in was surprisingly slow and disorganised It took much longer than expected. Four different staff members were involved, with three of them constantly deferring to one more experienced staff, which caused unnecessary delays. There was also no explanation provided about the hotel facilities, Wi-Fi access, or any helpful information during check-in. One thing that puzzled us was the repeated “wellness check” knock on the door every single day, which felt intrusive and disrupted our rest. The air conditioning in the rooms was inconsistent, especially at night—sometimes it was too hot, other times too cold, making it hard to stay comfortable. The lobby seating was limited and uncomfortable, too small for the number of guests around. I also had an issue in the gym where I accidentally left my room card inside. There was no staff manning the gym counter, and I had to trouble another guest to help me retrieve the card. On the positive side, the hotel offers convenient access to Tanglin Mall via level 2, and the beds were very comfortable, which made for a good night’s sleep. Overall, while there are some good aspects, the service and guest experience fell short. I would not recommend this hotel for stays beyond one night.
Stayed 3 nights in Jun 2025

4/10 Poor

Jia Xhin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We booked 4 rooms for a family trip and had a mixed experience overall. Check-in was surprisingly slow and disorganised. It took much longer than expected. Four different staff members were involved, with three of them constantly deferring to one more experienced staff, which caused unnecessary delays. There was also no explanation provided about the hotel facilities, Wi-Fi access, or any helpful information during check-in. One thing that puzzled us was the repeated “wellness check” knock on the door every single day, which felt intrusive and disrupted our rest. The air conditioning in the rooms was inconsistent, especially at night—sometimes it was too hot, other times too cold, making it hard to stay comfortable. The lobby seating was limited and uncomfortable, too small for the number of guests around. I also had an issue in the gym where I accidentally left my room card inside. There was no staff manning the gym counter, and I had to trouble another guest to help me retrieve the card. On the positive side, the hotel offers convenient access to Tanglin Mall via level 2, and the beds were very comfortable, which made for a good night’s sleep. Overall, while there are some good aspects, the service and guest experience fell short. I would not recommend this hotel for stays beyond one night.
Stayed 4 nights in Jun 2025

4/10 Poor

Timothy R

Disliked: Cleanliness, amenities, property conditions & facilities
Average hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Naresh

Stayed 1 night in Jun 2025

6/10 Okay

massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Seng Chye

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was very convenient for our purpose and the staff were super friendly. Truly enjoyed our stay.
Stayed 2 nights in Apr 2025

6/10 Okay

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eco saving hotel

The hotel is very eco friendly as it doesn't provide bottled water, instead the hotel has premium filtered tap water for drinking. That's perfectly fine for adults, but I doubt any couple travelling with young children will use premium filtered tap water to make milk powder for their toddlers. I booked the Club Room that comes with afternoon tea and cocktail. The lounge has very very very limited choice of snacks and drinks. Cocktail time also only beer and few bottles of wines available throughout the 2 hours session. The swimming pool looks old and the floor somehow I'm not sure if it's purposely for anti-slippery, but the floor feels a bit sandy or dusty on bare foot. The room looks vintage, bed is average. They do provide baby cot, but I wonder why is there no blanket and pillow for baby cot, also there is no children toiletries provided, despite I have informed the hotel a few times I'm travelling with young toddler. And another amazing point, the front desk told me I booked the hotel on Expedia, in fact is Hotels.com, so my ShangriLa member cannot be used.
Hotel room
Lounge afternoon tea
Swimming pool
Stayed 1 night in Jun 2025

10/10 Excellent

Kath

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2025

8/10 Good

Roberta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As are many Asian hotels, the rooms are quite small and are VERY difficult to control the air conditioning. But a great location.
Stayed 4 nights in May 2025

8/10 Good

Keisuke

Stayed 1 night in Jun 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a one night as en route back to the UK
Stayed 2 nights in Jun 2025

4/10 Poor

Dean

Disliked: Room comfort
Front desk unable to cater well for my 3 separate consecutive bookings as i had informed the front desk on 25 May. Keys needed to be reset a few times during stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linked to shopping mall but not that crowded
Stayed 1 night in May 2025

10/10 Excellent

VIVIAN TAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast. Lots of choices. Staff are very accommodating snd friendlg
Stayed 1 night in May 2025

4/10 Poor

cheng huat

Stayed 1 night in May 2025

2/10 Terrible

Geoff

Stayed 3 nights in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Bad bed mattress and pillow

My first 2 nights was terrible. The bed mattress was extremely bad, could not support the body weight although i am mere 70kg. Asked for contour pillow an a small sized flat one was provided.
Stayed 2 nights in May 2025

8/10 Good

Ridauddin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room use warm light, abit warm not cold
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TV with Screen Mirroring would be nice

Excellent reception and service. Was a little disappointed that the TV in the room did not allow screen mirroring.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

MARY

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 4 nights in Apr 2025

10/10 Excellent

Gregorio

Stayed 6 nights in Apr 2025

Hotels

Marrison Hotel
Shangri-La Rasa Sentosa, Singapore
Resorts Lahaina
Hotels with an Indoor Pool in Sacramento
Makai Beach Lodge
Citadines Fusionopolis Singapore
Robertson Quay Hotel
Aloft San Juan
JH Hotel
Crowne Plaza Changi Airport by IHG
Citadines Balestier Singapore
Cottages Savannah
D'Resort at Downtown East
Hotels with Balconies in Downtown St. Louis
Village Residence Hougang
ST Signature Bugis Beach, DAYUSE, 8-9 hours: check in 8AM or 11AM
Ambassador Transit Hotel Terminal 3
Aerotel Singapore - Transit Hotel in Terminal 1
M Hotel Singapore City Centre
Kid Friendly Hotels in Lake Geneva
Carlton Hotel Singapore
The Robertson House by The Crest Collection
Ambassador Transit Hotel Terminal 2
W Singapore - Sentosa Cove
Holiday Inn Singapore Atrium by IHG

Flights

Flights from New York to Nantucket Island
Flights from Las Vegas to Paris
Flights from Oklahoma City to Provo
Flights from Canada
Flights from Athens to Corfu