- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, JCB International, MasterCard, and Visa.
- Registered guests are the only ones allowed in guestrooms.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
ibis Singapore On Bencoolen
3.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 27 reviews
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Recent guest reviews
Our only difficulty was one day of poor access tobwifi
We would recommend this hotel as a good budget option. In an easy to find location with the metro near by. The hotel staff were very friendly and helpful.
For the price that is paid value not there. Can hear people in hallway and in next room.
I like the Ibis, it was close to everything, reasonably priced with a Restaraunt. I would stay here again
Check in was smooth. Elevators a little dated and the slide-in card (rather than tap) for your floor was inconvenient especially when there were more people in the elevator. Room was compact but well laid out and clean with a comfortable bed. The hotel has no gym within the premises. It has a tie up with an external gym with a first come first serve (limited access) for guests which was disappointing. The breakfast buffet was also average. I was there in business and stayed by myself.
Small but efficient rooms. I think they save rooms with view and high floor rooms for accor members. Hotel is located close to restaurants and shopping area. Would recommend for a short stay.
Room was comfortable but small Great location Staff met all our needs
nice quiet, staff was wonderful , door men were great conversationalist and very knowledgeable
Hands down best part about this hotel is that they provided us with a go-phone that gave us wireless internet in Singapore. This allowed us to make the best of our trip and see everything we wanted in a short amount of time with no problem at all! Overall great room, great location, good staff. Would recommend to friends and family.
A very nice hotel in an excellent central location. Very modern hotel with up-to-date technology and excellent free wifi. The beds were very comfortable.The buffet breakfast was expensive so we didn't go to it but within a block is a very nice small mall with lots of terrific restaurants to get a nice Singaporean breakfast or any meal. The rooms are small and have a tiny closet for hanging a few things and no drawers at all, only a couple of small shelves. Mainly you live out of your suitcase which is kind of annoying when you spend 4 days. However, overall we enjoyed our stay. It's in an excellent neighborhood called Bugis and close to the MTR and buses.
I was flying to australia from Europe and stopped over in Singapore. The ibis experience was very nice. The staff were very friendly, room quite comfortable and they extended my checkout time. The hotel is walkable distance from Bugis station and to orchard or little india.
Descent hotel facility. And a wonderful location. Will stay again at this hotel.
After actually paying more for the not-very-nice Porcelain Hotel in Chinatown, this hotel compared most favorably in all respects.
I arrived on an early flight and went to the hotel for an early check in. They had a room available for me with no additional costs and I was in the room by 9AM local time. After traveling 27 hours, I was VERY thankful! The front desk service was great and the room was clean and spacious. The only down part was the bed - it was rock hard but I didn't care! I slept like a baby anyway!
Stayed here 3 nights everything was fine room wise. The in room WiFi did not work in my room. After six calls and three visits to the front desk nothing was done and no solution offered. If the WiFi had worked or the staff offered me a solution I would recommend to stay here but at this time I will not recommend a stay here if you need Internet in your room.
Singapore is expansive in general. So this hotel compared to other hotels in Singapore might be fine but comparing with other Asian cities the price is very expansive and services are not amazing. Very compact room and some of the staff were not friendly. Also my visit to Singapore was during the formula 1 race which added to the high cost of the hotel, I guess.
Small room but more than adequate for two people. Close enough to walk to Little India, Arab Quarter, Bugis Street Singapore Flyer ans Orchard street. Restaurant was good but lots of good value eating places near by. Staff helpful and friendly. Fair currency exchange in hotel.
This hotel was great. We were there for 5 nights. The restaurant was OK; the breakfast was not that good and it was overpriced. We ate across the street in an American fast food place. The staff was very gracious and they let us check in early.
We booked here for two nights but ended up checking out after the first night as the bed was uncomfortable and we couldn't get a good sleep. First they didn't want to let us checkout but after talking to the manager, who was reasonable, we got out. The hotel does have some redeeming qualities but we couldn't take the bad with the good. Pros: Great location as it is accessible to the light rail and many shops around. The restaurant was really good and reasonably priced. Front desk service is good.. Cons: We read that the rooms were small and I prepared myself for it and but I still found them smaller (this is personal preference, though). They provided a minifridge (it's kinda cute but first only ~4 soda cans). We also had to be creative in finding space for two luggages (one under the bad and one top of the table). The area was a bit noisy but I can deal with that. The deal breaker was the tough mattress. I would say spend a little bit more money to have a better experience in a different hotel.
Ibis Hotel in Bencoolen is a good destination for a quick stay, the Bar/Restaurant is good but pricey but it is in a good location with short walks/bus rides to shopping/eating etc. If you are going to Singapore for vacation, Spend a few more bucks for a nice hotel with bigger rooms, pool and the like. Ibis was great, clean, well serviced and worth it's money.
Hotel highlights
- Walking distance to Peranakan Museum
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Bencoolen within a short walk of Peranakan Museum, ibis Singapore On Bencoolen is within a mile (2 km) of other popular sights such as National Museum of Singapore. This 538-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking. It's in central Colonial District and also close to Chinatown Heritage Center and National Orchid Garden.
Dining
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. For your convenience, breakfast is available for a fee.
Rooms
All of ibis Singapore On Bencoolen's 538 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.
Property features
At ibis Singapore On Bencoolen, guests have access to free WiFi in public areas, 3 meeting rooms, and a computer station. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guest reviews for ibis Singapore On Bencoolen
nice hotel close to my favorite food plsces
Everyone
Our only difficulty was one day of poor access tobwifi
good budget option
Everyone
We would recommend this hotel as a good budget option. In an easy to find location with the metro near by. The hotel staff were very friendly and helpful.
undervalue
Everyone
For the price that is paid value not there. Can hear people in hallway and in next room.
Review comment
Quality Services responded on Mar 3, 2017
Dear Chris and Mart, Thank you for taking the time to tell us about your experience at the ibis Singapore on Bencoolen. We are sorry that you had experienced noise from the corridor which disturbed your sleep. We will continue to prevent and eliminate noise by carrying out constant checks along the corridor to prevent future occurrence. We appreciate our valued guests like you and therefore we are constantly striving to improve our services and to come up with new facilities to enhance guest experience. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. See you! Kind regards, Sharlene - Quality Services
great hotel
Everyone
I like the Ibis, it was close to everything, reasonably priced with a Restaraunt. I would stay here again
centrally located, reasonably priced
BusinessTravelers
Check in was smooth. Elevators a little dated and the slide-in card (rather than tap) for your floor was inconvenient especially when there were more people in the elevator. Room was compact but well laid out and clean with a comfortable bed. The hotel has no gym within the premises. It has a tie up with an external gym with a first come first serve (limited access) for guests which was disappointing. The breakfast buffet was also average. I was there in business and stayed by myself.
Review comment
Sharlene responded on Nov 25, 2016
Dear Vivek, Thank you for telling us your experience during your recent trip to Singapore. I am glad that overall, you had an enjoyable stay and appreciated the clean rooms, friendly services. We appreciate your feedback and we are constantly striving to improve on the quality of our services to enhance a better guest experience. Please let us know what other transformation we could offer to make your next visit even better and memorable. Once again, thank you for sharing your review, we look forward to serve you better in the near future. Kind regards, Sharlene - Quality Services
Everyone
Small but efficient rooms. I think they save rooms with view and high floor rooms for accor members. Hotel is located close to restaurants and shopping area. Would recommend for a short stay.
comfortable with good service
Couples
Room was comfortable but small Great location Staff met all our needs
very nice hotel for the price
BusinessTravelers
nice quiet, staff was wonderful , door men were great conversationalist and very knowledgeable
great experiance!
Couples
Hands down best part about this hotel is that they provided us with a go-phone that gave us wireless internet in Singapore. This allowed us to make the best of our trip and see everything we wanted in a short amount of time with no problem at all! Overall great room, great location, good staff. Would recommend to friends and family.
a happy find.
Couples
A very nice hotel in an excellent central location. Very modern hotel with up-to-date technology and excellent free wifi. The beds were very comfortable.The buffet breakfast was expensive so we didn't go to it but within a block is a very nice small mall with lots of terrific restaurants to get a nice Singaporean breakfast or any meal. The rooms are small and have a tiny closet for hanging a few things and no drawers at all, only a couple of small shelves. Mainly you live out of your suitcase which is kind of annoying when you spend 4 days. However, overall we enjoyed our stay. It's in an excellent neighborhood called Bugis and close to the MTR and buses.
Dear Maggie, Thank you for choosing ibis Singapore on Bencoolen as your choice of accommodation, and we're glad that our service was able to meet your expectations. Do not hesitate to contact us should you have any feedback with regards to your stay, and we do hope to have another opportunity to welcome you back in the near future!