ibis Singapore Novena3.0 out of 5.0
Recent guest reviews
Just like any other Ibis hotel. It’s quite new hotel. The room was clean. They provide handy in the room, (smart phone with free international call and data) that’s the best part! We stayed just for few hours, while waiting for our next flight.
I booked 3 rooms in this hotel to celebrate New year in Singapore for my family. Unfortunately the weather was bad, it has been raining every day since we arrived. We are travelling with 2 babies so it was very difficult for us to roam around with the bad weather. Luckily, we had a good stay in this hotel. 1. They let us do early check in and late check out for free 2. WiFi connection was very fast which is awesome if you cannot go out due to bad weather. Room was clean. Thanks to Housekeepers 3. Location is great since its a couple of meters away from Fairprice for grocery need. There's the Zhongshan park where you can have very relaxing and joyful walk. Also there are few food establishments/hawkers near the hotel. Easy to take public bus (3 stops going to MRT) 4. Have a Free shuttle service to and from Novena MRT 5. Staffs were very helpful and friendly 6. Their Tap water is safe to drink. 7. They let my baby use crib for free Cons: 1. Rooms are small 2. Not so impressive breakfast buffet. Limited choices, so we ate outside on the following day 3. Ref is so small can hardly put anything in it and its not so cold Overall Rating: Above Average.
The ambience of the hotel is very good. The employees are well mannered and well behaved. The break fast is sumptuous. It is suggested if they could give more choices of vegetarian food. Gluten free and egg free food can also be served.
Stayed in IBIS Novena in room no 602 from 25-31 Dec. 2017. The room, toilets were cleaned and well organized. Handy phone is a great addition to my expectation, with a free mobile phone which comes with unlimited data and free calls to local sg numbers. Superb! Not to mention their wifi speed is excellent. The front desk service is excellent. As soon as we arrived we had the Duty Manger Daniel to greet us and did all the formalities smoothly Daniel along with his friendly team Aziz, Zhi wei, Mathew, Nitha & Win were also there to guide us regarding any update we want. Very prompt and helpful Personally would like to Thank Duty Manger Daniel, who is very helpful and answered all the questions with a smile. Fabulous service from Jolin supervisor / manager at the cafe. She always had a smile on her face, was friendly, efficient and patient. Unfortunately missed her on 30th & 31st December 2017 since it was her Day off. Lulu from the housekeeping department was always available and helped us all the time we wanted anything, Missed to tell her bye on 31st December 2017. Value for money. Would definitely stay on our next trip to Singapore. Lavina H
IBIS Novena was given by Make My Trip on our package of Singapore and Malaysia tour. I have stayed in IBIS hotel chain in Europe also. Even this is no exception. Rooms are clean and neat. Had excellent sleep. Excellent location and well connected with MRT and Bus services to all places in Singapore. Odds: Small rooms, WiFi did not work soo smooth it was breaking in between.
On the 27th December, 2017, my family and I arrived in Singapore from Malaysia. We took a long walk from Novena Station to another hotel nearby Ibis. My father tripped and fell in front of Ibis Hotel, he was badly hurt. All staffs, especially Mr. Aziz rushed to the spot. Mr Aziz and his colleagues immediately arranged for bags of ice, water, sweets and brought him to their lobby to rest, even after knowing that we were no staying in their hotel. Mr. Aziz also called an ambulance and stayed around to make sure he was stable. After the paramedics checked my father's condition, Mr. Aziz got us a taxi to our hotel which was about 600 metres away. He and his other colleagues were very helpful and we are truly grateful to their help. The next time we visit Singapore, Ibis Hotel will be our first choice!!
Everything about the hotel is average. Don’t get me wrong It’s a decent hotel it’s just that nothing’s so fantastic or impressive about it. Downside is the air conditioning is not working well in our room. Although we truly appreciate that they allow us a late check out
this hotel is 10-11 stories high. It has many rooms to be called a big hotel but still they have no bell boy no porter service. Above all they have no staff for room service even for water you have to go to the reception urself. They will not send anything you have to get urself and carry ur luguage urself always from chk in to chk out. Their rooms are good and handy phone very helpful. Breakfast was good. But still being a vegetarian indian i wouldnt choose this hotel bcz its quite far from little india and other popular places. The main thing that put my mood off was no room service and no porter service.
One of the best hotel in Singapore. I like to rebook this hotel. Foods & service was excellent. Duty Manager Mr Aziz Bin was very kind & helpfull. Guests need the Manager like a Aziz. Thanks Mr Aziz. ....................
Excellent service by hotel. first I was worried about the hotel standard checking time as it was mention 1500 hrs in our tour details but upon reaching to the hotel at 1200 hrs we got our room. Me and my wife got fresh and went out for sightseeing when we came back to hotel and entered the room we had a surprise chocolate cake which made my wife happy and made our that moment very special. And I was also surprised to see the way hotel give importance to the nature by putting their save the nature signs in most of the place. I would like to thank the hotel staff and to their services which made our stay special and memorable...
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 24-hour front desk
Located in Balestier, ibis Singapore Novena is within a few miles (5 km) of popular sights such as Peranakan Museum and National Museum of Singapore. This 241-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking. National Orchid Garden and Chinatown Heritage Center are also nearby.
This hotel is home to a restaurant and a bar/lounge. Start your day off with breakfast, available for a fee.
All of ibis Singapore Novena's 241 air-conditioned rooms provide coffee makers, free newspapers, and safes. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.
Guests of ibis Singapore Novena enjoy features like free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 1398 reviews