ibis Singapore Novena3.0 out of 5.0
Recent guest reviews
I recently stayed at Ibis Novena for 4 nights. The hotel is very conveniently located and like most IBIS property is neat and very organised. Meets all the requirements of being clean, space being sufficient for 2 occupants only. The buffet breakfast caters for all tastes with plenty of fresh fruit on offer. Hotel provides a Handy mobile phone & all outgoing calls to India was free of charge. Hotel also provides a free pick-up & drop service to the Novena MRT (but one should do prior booking, considering the high occupancy that this property has these days). Staffs are friendly, efficient & polite.
stay was comfortable. Hotel staff at reception and restaurant is very helpful. Food taste is awesome. challenging part only is no room service for everything you need to approach reception and they should provide water bottles in the room. Housekeeping service is not good a all. Linen should be change daily basis rather than after 2 or 3 days.
We visited Singapore in April 2017 and we stayed there in Ibis Novena for 6 days. There were no Indian restaurants near to the location and metro station was also 1-1.5 km ahead of the hotel but if we just talk about the hotel, then I would say Ibis novena is good. Their service was really good. Though room size was small but was very clean and well maintained. Inside the rooms, we were provided with hair dryer, refrigerator, coffee/tea machine and a safe lock. What I like the most about the hotel was that it provides a free smartphone for use which has free data pack usage and free local calls (some international calls also). In Breakfast, for non vegetarians it is good but for vegetarians, there you can explore variety of breads only.
it is really beyond my expectaion for my first time staying in ibis novena sinagpore . I arrived at 9pm becasue of flight delay .so basically it was very long and tiring day .but it is even more worst and more frustrated when you found out you left your phone with lots of important information behind taxi . Mr daniel is being very helpful and professional. he offered me welcome drink to let me cool down.then immediately contacted with taxi company and personally follow up until i got my phone back. really appreciate his extra mile to assist me .the hotel is clean and well-equipped .but i believe what makes so different is their exceptional service .will come back again.
Excellent and friendly service right from shuttle pick-up point and throughout my stay. Room was upgraded as per my online requests with no extra charges and check-out extended till 3pm. Requests for additional amenities were promptly attended to and with a smile. Extremely pleasant stay and shall return again to enjoy such pleasantness.
Service was good, people are attentive Room was quite small, typical of Ibis Location was good, it caused few hiccups for taxi drivers to guess the location. There was bit confusion in the systems with regard to availability of room when I checked at 6am in the morning creating a panic, though they sorted out in a short while
I alongwith my wife stayed here for 6 days last month.This property appears to be a new one and very well maintained. Though room size is small but ok for a couple.It was very clean and bed linens,towels etc were also very clean.Room service was done daily. Room is provided with tea/coffee maker, mini refrigerator and safe lock.A very interesting and worth mentioning is that hotel provides free Wi Fi and a free mobile by which you can make free local and international calls to some countries including India. Front desk staff were very good and helpful.Breakfast was also very good. However the hotel is about 3 kms from Little India bur Novena MRT staion is a km away and hotel provides shuttles for this.Property is recommended.
Hotel IBIS Novena , is indeed a wonderful hotel stay for business travelers . Super efficient staff , with clean rooms and 24x7 wifi facility . First time i experienced a hotel giving its guest a smart phone to use during the stay with free calls both incoming and out going locally and to other countries like India . Indeed a fantastic facility . Great value for money .
- It is about 25 mins from Changi airport by cab (premium cab for 5 adults took us SGD 46) - Located amidst a residential neighborhood, it is quiet, green and serene (there are many hospitals nearby) - It takes ~7 minutes by walk to reach Novena MRT station, however, the walk is uphill - Zongshan Mall is located on the opposite side of Ibis. It has quite a few eateries if you want to grab a quick bite. A minimarket is also located at the gas station close by. There is a bus stop at Zongshan Mall - Ibis provides complimentary shuttle service to and from Ibis to Novena MRT station almost every 30 mins to and hour (they have a timetable put up in the lobby) - Ibis provides a smartphone with each room with unlimited calling to 13 countries (India, China, can't remember others) and unlimited data! This was a boon for us and saved us cash on buying a new SIM card
The hotel is about 7-8 klms away from Orchard Rd, in a mainly residential area, close to local shopping centres and hospitals. Obviously the food is cheaper and you can sit on a corner and eat with the locals.
Located in Novena, ibis Singapore Novena is within a few miles (5 km) of popular sights such as Peranakan Museum and National Museum of Singapore. This 241-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking. National Orchid Garden and Chinatown Heritage Center are also nearby.
This hotel is home to a restaurant and a bar/lounge. For your convenience, breakfast is available for a fee.
All of ibis Singapore Novena's 241 air-conditioned rooms provide coffee makers, free newspapers, and safes. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.
Guests of ibis Singapore Novena enjoy features like free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 1310 reviews