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Hotel Chancellor@Orchard

3.5 star property

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Photo gallery for Hotel Chancellor@Orchard

Exterior
A modern outdoor patio area with multiple tables and chairs, surrounded by lush greenery and a water feature.
Lobby
Outdoor pool
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
28 Cavenagh Road, Singapore, 229635
  • Place, Orchard Central
    ‪2 min walk‬
  • Place, Orchard Road
    ‪5 min walk‬
  • Place, Fort Canning Park
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a desk, a red chair, and a window with curtains.

Deluxe Double or Twin Room

8.0 out of 10
Very good
(19 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Double or Twin Room

A hotel room with a large bed, a red chair, a desk, and a window with curtains.

Premier Double or Twin Room

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk with a laptop, a TV, and a red chair.

Deluxe Triple Room

7.0 out of 10
Good
(2 reviews)
  • 193 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk with a laptop, a TV, and a window with curtains.

Deluxe Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Double or Twin Room - No Housekeeping

A hotel room with a large bed, a desk, a red chair, and a window with curtains.

Deluxe Double or Twin Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room - No Housekeeping

A hotel room with two beds, a desk with a laptop, a TV, and a red chair.

Deluxe Triple Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Premier Double or Twin Room - No Housekeeping

A hotel room with a large bed, a red chair, a desk, and a window with curtains.

Premier Double or Twin Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, soundproofing, free WiFi

Deluxe Room 2 Single bed

  • Sleeps 2
  • Free WiFi

View all photos for Premier Triple Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Premier Triple Room

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Singapore

Hotel Chancellor@Orchard places you in Orchard, within a leisurely stroll of popular sights such as Orchard Road and ION Orchard. This 488-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Orchard Central - 2 min walk - 0.1 miles
  • Orchard Road - 5 min walk - 0.3 miles
  • Fort Canning Park - 10 min walk - 0.6 miles
  • ION Orchard - 13 min walk - 0.7 miles
  • Bugis Street Shopping District - 17 min walk - 0.9 miles

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 34 min drive
  • Singapore Changi Airport (SIN) - 27 min drive

Restaurants

  • ‪Samantha's Vip Wine Bar - ‬1 min walk
  • ‪Tha Siam Thai Kitchen - ‬1 min walk
  • ‪Al Madinah Restaurant - ‬1 min walk
  • ‪Bistro Du Le Pin - ‬1 min walk
  • ‪Dapur Penyet - ‬1 min walk

About this property

Hotel Chancellor@Orchard

At Hotel Chancellor@Orchard, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. Self parking is available for SGD 10 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this family-friendly hotel include a terrace, laundry facilities, and a garden.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Coffee makers, safes, and desks are also available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: SGD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SGD 20 for adults and SGD 15 for children
  • Self parking fee: SGD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

What's there to do around Hotel Chancellor@Orchard?

This hotel is situated in Orchard within a short 6-minute walk of Orchard Road and also 14 minutes on foot from ION Orchard. You'll also find Robertson Quay and Bugis Street Shopping District less than a mile away.

How much does it cost to stay at Hotel Chancellor@Orchard?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Chancellor@Orchard on Jun 29, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Chancellor@Orchard?

Yes, parking is offered for SGD 10 per day. Wheelchair-accessible parking is also available for guests.

Does Hotel Chancellor@Orchard feature a casino?

No, Hotel Chancellor@Orchard doesn't have a casino.

Is there an indoor pool at Hotel Chancellor@Orchard?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Chancellor@Orchard?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a city view and slippers.

Are there hot tubs at Hotel Chancellor@Orchard?

No, this hotel doesn't have a spa tub.

Does Hotel Chancellor@Orchard have a restaurant with a breakfast menu?

Yes, Hotel Chancellor@Orchard serves buffet breakfast for a surcharge each morning at Bistro@Chancellor.

Does Hotel Chancellor@Orchard allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Chancellor@Orchard.

Are there connecting rooms at Hotel Chancellor@Orchard?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Chancellor@Orchard?

The closest major airport to Hotel Chancellor@Orchard is Seletar Airport (XSP), which is 10.1 mi away (21 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 14.7 mi away (27-minute drive).

Are there rooms with balconies that I can book at Hotel Chancellor@Orchard?

No, there aren't any guestrooms with balconies at Hotel Chancellor@Orchard.

Hotel Chancellor@Orchard Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 133 out of 720 reviews
Rating 8 - Good. 284 out of 720 reviews
Rating 6 - Okay. 196 out of 720 reviews
Rating 4 - Poor. 70 out of 720 reviews
Rating 2 - Terrible. 37 out of 720 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Van My

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay, very close to shopping district.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Martyn

The room was clean and the hotel is close to MRT
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Karthikeyan

Liked: Cleanliness, amenities, property conditions & facilities
normal hotel good location
Stayed 3 nights in Jan 2026
Verified

8/10 Good

GO

Liked: Cleanliness, staff & service, room comfort
Staff was friendly, good location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

soegeng

Liked: Cleanliness, staff & service, amenities
Location
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff good, room clean, breakfast fantastic
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Arlind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with most of the facilities. We don't recommend a room with bath tub. Getting in and out was very treacherous. The buffet breakfast was ample, but some days better than others.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Paraluman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We fid not have breakfast
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The staff is very courteous and the check in is fast. The only thing that i gave 4 stars instead of 5 is the air conditioning is not cold enough. Singapore is a very hot country and AC must be cold enough. Location is great which is close to Plaza Singapore where you can go for shopping and enjoy lots of food.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Serena

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and so convenient to Orchard road shopping. The hot water urn in room is a plus, shower bath too high. The hotel service is very good at check in.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ashleigh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good location
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Murray

Liked: Amenities, property conditions & facilities
Shower recess could have been better. A bit of mould
Stayed 5 nights in Feb 2026
Verified

4/10 Poor

sharifah

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I thought there is restaurant but it only open for breakfast.The pictures on their website i Is not the hotel looks like
Stayed 20 nights in Dec 2025
Verified

6/10 Okay

Eulise

Room was clean but is outdated. Smelly as you enter but dissipates when aircon starts. Showers may need some care. Close to mrt and shoppings. Overpriced I believe. $20 per person for breakfast. Go to the Toast Box in Central Point and you will have a feast for less.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping was good, lots to see and do
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

Emma

Liked: Cleanliness, staff & service, amenities
It was the little things like, asking for fresh milk, they told me to go to the store to buy it, everywhere else i have stayed at provided it. But pleasant enough. Thank you.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Clarence Shuh Tzer

Liked: Cleanliness
Managed my expectations - service wasn’t fastest, but overall for the price paid & the central location, it was a pleasant enough experience.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ALDRIN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very amazing room was great!
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Ronald Neil

Disliked: Cleanliness, amenities
Room was on do not disturbed but still staff comes in. No microwave.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Sophia

Liked: Amenities
Everything was good. Good pricing and location. Would recommend and come back to the same hotel for next stay. However TV did not work and room was a little small. Overall good experience!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Longyu

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Wen Soon

Liked: Cleanliness, staff & service, amenities
Convinient
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Both rooms spotless, and staff went out of their way to make stay enjoyable, .... not quite so much for the person who had a 'medical experience', and for whom the staff did so much. They guy in the 'hotel shop' was friendly, versatile, and knew just about everything, as was the Security Officer Syed and Banu, duty manager. Great credit to them also not forgetting at all the man on the counter, I failed to get his name, but he has the best hairstyle, and dress 'smoothness' I've ever seen, button down cuffs and all. Completely unflappable. Hearty Thanks to All.
Stayed 1 night in Feb 2026
Verified

8/10 Good

HITESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Yoshiaki

Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice with good price
Stayed 1 night in Jul 2025