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Hotel Chancellor@Orchard

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Chancellor@Orchard

Exterior
Outdoor pool
Exterior
Lobby
Outdoor banquet area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
28 Cavenagh Road, Singapore, 229635
  • Place, Orchard Central
    ‪2 min walk‬
  • Place, Orchard Road
    ‪3 min walk‬
  • Place, ION Orchard
    ‪12 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

8.2 out of 10
Very good
(17 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Double or Twin Room

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

  • 193 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

  • Sleeps 3

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, soundproofing, free WiFi

Deluxe Room 2 Single bed

  • Sleeps 2

View all photos for Premier Triple Room

In-room safe, desk, soundproofing, free WiFi

Premier Triple Room

  • Sleeps 3

View all photos for Deluxe Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Premier Room

In-room safe, desk, soundproofing, free WiFi

Premier Room

  • Sleeps 2

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About the neighborhood

Singapore

Hotel Chancellor@Orchard places you in Orchard, within a leisurely stroll of popular sights such as Orchard Road and ION Orchard. This 488-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Orchard Central - 2 min walk - 0.1 miles
  • Orchard Road - 3 min walk - 0.2 miles
  • Plaza Singapura - 5 min walk - 0.3 miles
  • Fort Canning Park - 10 min walk - 0.6 miles
  • ION Orchard - 12 min walk - 0.7 miles

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 34 min drive
  • Singapore Changi Airport (SIN) - 27 min drive

Restaurants

  • ‪Samantha's Vip Wine Bar - ‬1 min walk
  • ‪Tha Siam Thai Kitchen - ‬1 min walk
  • ‪Al Madinah Restaurant - ‬1 min walk
  • ‪Bistro Du Le Pin - ‬1 min walk
  • ‪BISCO SAKABA ～ビスコ酒場～ - ‬1 min walk

About this property

Hotel Chancellor@Orchard

At Hotel Chancellor@Orchard, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. Self parking is available for SGD 10 per day. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a terrace, laundry facilities, and a garden.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Coffee makers, safes, and desks are also available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: SGD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SGD 20 for adults and SGD 15 for children
  • Self parking fee: SGD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

What's there to do around Hotel Chancellor@Orchard?

This hotel is situated in Orchard within a short 6-minute walk of Orchard Road and also 14 minutes on foot from ION Orchard. You'll also find Marina Bay Sands Casino and Universal Studios Singapore within a short drive.

How much does it cost to stay at Hotel Chancellor@Orchard?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Chancellor@Orchard on Apr 5, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Chancellor@Orchard?

Yes, parking is offered for SGD 10 per day. Accessible parking is also available for guests.

Does Hotel Chancellor@Orchard feature a casino?

No, Hotel Chancellor@Orchard doesn't have a casino.

Is there an indoor pool at Hotel Chancellor@Orchard?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Chancellor@Orchard a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include city views and slippers.

Are there hot tubs at Hotel Chancellor@Orchard?

No, this hotel doesn't have a spa tub.

Does Hotel Chancellor@Orchard have a restaurant with a breakfast menu?

Yes, Hotel Chancellor@Orchard serves buffet breakfast for a surcharge each morning at Bistro@Chancellor.

Does Hotel Chancellor@Orchard allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Chancellor@Orchard.

Does Hotel Chancellor@Orchard have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Chancellor@Orchard?

The closest major airport to Hotel Chancellor@Orchard is Seletar Airport (XSP), which is 10.1 mi away (21 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 14.7 mi away (27-minute drive).

Are there rooms with balconies at Hotel Chancellor@Orchard?

No, there aren't any guestrooms with balconies at Hotel Chancellor@Orchard.

Hotel Chancellor@Orchard Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 127 out of 700 reviews
Rating 8 - Good. 277 out of 700 reviews
Rating 6 - Okay. 191 out of 700 reviews
Rating 4 - Poor. 68 out of 700 reviews
Rating 2 - Terrible. 37 out of 700 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Wen Soon

Liked: Cleanliness, staff & service, amenities
Convinient
Stayed 3 nights in Dec 2025

10/10 Excellent

Marek

Stayed 2 nights in Dec 2025

10/10 Excellent

Suryaprakash

Stayed 4 nights in Dec 2025

8/10 Good

Sophia

Traveled with family
Liked: Amenities
Everything was good. Good pricing and location. Would recommend and come back to the same hotel for next stay. However TV did not work and room was a little small. Overall good experience!
Stayed 4 nights in Dec 2025

10/10 Excellent

YI WEN

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s my first time stay here. I am travelling with my 2 yo baby, the amenities in the room are full equipped, decent enough for 2 nights stay. Love the heater and easier for me to prep milk for my baby and refill hot water. Clean bedsheets, pillow and towels. Front officer, concierge, cleaner lady are helpful and kind. This hotel located in strategic location in Orchard, easier walking distance to MRT and shopping malls near by. Definitely will have my next visit for my family trip or business trip 😉
It’s convenient to have a water heater that can instantly get hot water 💧 during my stay and for my 👶🏻.
Beautiful canning park nearby and you can commute by MRT or the Dhoby Ghaut Station.
View from hotel level 8 lift waiting area 🥰 Beautiful
Stayed 2 nights in Dec 2025

8/10 Good

GO

Business traveler
Liked: Cleanliness, staff & service, room comfort
Staff was friendly, good location.
Stayed 3 nights in Dec 2025

2/10 Terrible

Carmi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely write reviews, but this hotel experience was so terrible that I feel obligated to warn others. From the moment we stepped into the room, it was obvious how outdated everything was. The furnitures were dusty, and the whole place felt neglected. For a room booked for three people, they provided only two towels. When I called to request an additional towel, the lady on the phone rudely told me, “We only provide two.” After I reminded her that three of us checked in, she very reluctantly said she would give one but made it clear they “don’t normally do it.” The tone alone was enough to make me feel like I was inconveniencing them. It only got worse. When I checked the pillows, they smelled bad—definitely not washed or fresh. I asked reception for clean ones, and after some time a lady brought two replacements. When we tried returning the smelly pillows, she even asked, “You can’t use these pillows ah?” I told her plainly that they didn’t smell clean. She then said, “Go ahead, check this one,” referring to the new pillows, as if we were being difficult for expecting basic hygiene. Our first night was unbearable. The air-conditioning barely worked and the room stayed uncomfortably hot. On top of that, my husband and I kept waking up because our bodies were itchy from the sheets. It was impossible to rest. We had paid for three nights, but the conditions were so bad, unclean, and uncomfortable that we ended up booking another hotel just to escape this place.
Stayed 3 nights in Nov 2025

8/10 Good

Vilma

Stayed 3 nights in Sep 2025

6/10 Okay

Angela

Liked: Amenities
Great location close to Orchard Road, shops, food and transport. Our room was dated and a little run down. Had to call maintenance to fix the drain in the shower and leaking toilet. Staff were friendly and helpful. Lovely cleaning staff. Water filer and heater was a nice touch. Nice view. Loved the super cold air con and having a fridge was appreciated.
Stayed 4 nights in Nov 2025

8/10 Good

Joselito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Brian Eliot

Stayed 1 night in Nov 2025

6/10 Okay

Ian

Liked: Cleanliness
It was ok..
Stayed 3 nights in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff good, room clean, breakfast fantastic
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good location
Stayed 2 nights in Oct 2025

4/10 Poor

Massimo

Disliked: Amenities, property conditions & facilities
old and smelly room
Stayed 2 nights in Oct 2025

8/10 Good

HITESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Oct 2025

8/10 Good

Trung

Liked: Cleanliness, amenities, property conditions & facilities
Shop nearby
Stayed 1 night in Oct 2025

6/10 Okay

Diomel Bueno

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No price on store items for sale. Gouge in prices
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping was good, lots to see and do
Stayed 6 nights in Oct 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfect, especially the airconditioning. The beds were comfortable, and room was clean and tidy. Reception was also very nice. If any comment : The pool was very nice, but all the airconditioning units were on the roof, making a lot of noise in the pool area. So much you could hardly hear the other person speak. Thst was a little dissipointing.
Stayed 5 nights in Oct 2025

10/10 Excellent

CORDIAL, Las Vegas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

CORDIAL, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient clean and comfortable.

Convenient clean and comfortable. Just off Orchard Road between two metro stations, it’s in a great location. Staff in reception were friendly and efficient; room was clean and comfortable. Nice to be able to use the pool on the rooftop.
Stayed 1 night in Oct 2025

8/10 Good

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Ye Tun

Traveled with family
Toilet only something wrong . Other things are fine . Good things is easy to commute to around the city and close to MRT and bus stop .
Stayed 5 nights in Sep 2025

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