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Hotel Chancellor@Orchard

3.5 star property

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Photo gallery for Hotel Chancellor@Orchard

Exterior
Exterior
Lobby
Outdoor banquet area
Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
28 Cavenagh Road, Singapore, 229635
  • Place, Orchard Central
    ‪2 min walk‬
  • Place, Orchard Road
    ‪5 min walk‬
  • Place, Fort Canning Park
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

8.4 out of 10
Very good
(18 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Double or Twin Room

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

7.0 out of 10
Good
(2 reviews)
  • 193 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

  • Sleeps 3

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, soundproofing, free WiFi

Deluxe Room 2 Single bed

  • Sleeps 2

View all photos for Premier Triple Room

In-room safe, desk, soundproofing, free WiFi

Premier Triple Room

  • Sleeps 3

View all photos for Deluxe Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Premier Room

In-room safe, desk, soundproofing, free WiFi

Premier Room

  • Sleeps 2

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About the neighborhood

Singapore

Located in Orchard within a short walk of Orchard Road, Hotel Chancellor@Orchard is within a mile (2 km) of other popular sights such as Bugis Street Shopping District. This 488-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Orchard Central - 2 min walk - 0.1 miles
  • Plaza Singapura - 5 min walk - 0.3 miles
  • Orchard Road - 5 min walk - 0.3 miles
  • Fort Canning Park - 10 min walk - 0.6 miles
  • Bugis Street Shopping District - 17 min walk - 0.9 miles

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 34 min drive
  • Singapore Changi Airport (SIN) - 27 min drive

Restaurants

  • ‪Samantha's Vip Wine Bar - ‬1 min walk
  • ‪Tha Siam Thai Kitchen - ‬1 min walk
  • ‪Al Madinah Restaurant - ‬1 min walk
  • ‪Bistro Du Le Pin - ‬1 min walk
  • ‪Dapur Penyet - ‬1 min walk

About this property

Hotel Chancellor@Orchard

At Hotel Chancellor@Orchard, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. Self parking is available for SGD 10 per day. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a terrace, laundry facilities, and a banquet hall.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Coffee makers, safes, and desks are also available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hotel Grand Central
Orchard
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
7.4 out of 10, Good, 804 reviews
$114 nightly
The price is $125
May 31 - Jun 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: SGD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SGD 20 for adults and SGD 15 for children
  • Self parking fee: SGD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

What's there to do around Hotel Chancellor@Orchard?

This hotel is situated in Orchard within a short 6-minute walk of Orchard Road and also 18 minutes on foot from Bugis Street Shopping District. You'll also find Marina Bay Sands Casino and Universal Studios Singapore within a short drive.

How much does it cost to stay at Hotel Chancellor@Orchard?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Chancellor@Orchard on May 18, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Chancellor@Orchard?

Yes, parking is offered for SGD 10 per day. Wheelchair-accessible parking is also available for guests.

Does Hotel Chancellor@Orchard feature a casino?

No, Hotel Chancellor@Orchard doesn't have a casino.

Is there an indoor pool at Hotel Chancellor@Orchard?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Chancellor@Orchard?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a restaurant plus some guestrooms include city views.

Are there hot tubs at Hotel Chancellor@Orchard?

No, this hotel doesn't have a spa tub.

Does Hotel Chancellor@Orchard have a restaurant with a breakfast menu?

Yes, Hotel Chancellor@Orchard serves buffet breakfast for a surcharge each morning at Bistro@Chancellor.

Does Hotel Chancellor@Orchard allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Chancellor@Orchard.

Are there connecting rooms at Hotel Chancellor@Orchard?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Chancellor@Orchard?

The closest major airport to Hotel Chancellor@Orchard is Seletar Airport (XSP), which is 10.1 mi away (21 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 14.7 mi away (27-minute drive).

Are there rooms with balconies at Hotel Chancellor@Orchard?

No, there aren't any guestrooms with balconies at Hotel Chancellor@Orchard.

Hotel Chancellor@Orchard Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 131 out of 713 reviews
Rating 8 - Good. 282 out of 713 reviews
Rating 6 - Okay. 193 out of 713 reviews
Rating 4 - Poor. 70 out of 713 reviews
Rating 2 - Terrible. 37 out of 713 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Emma

Liked: Cleanliness, staff & service, amenities
It was the little things like, asking for fresh milk, they told me to go to the store to buy it, everywhere else i have stayed at provided it. But pleasant enough. Thank you.
Stayed 3 nights in Feb 2026

8/10 Good

Sui Chee

Liked: Cleanliness, staff & service, amenities
The toilet bit smelly and stinky even after room cleaning. The lady houseckeeoing some friendy wil greet but some not😅
Stayed 3 nights in Jan 2026

10/10 Excellent

Ajay N

Stayed 1 night in Jan 2026

10/10 Excellent

DEFA

Stayed 1 night in Jan 2026

8/10 Good

Karthikeyan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
normal hotel good location
Stayed 3 nights in Jan 2026

4/10 Poor

sharifah

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I thought there is restaurant but it only open for breakfast.The pictures on their website i Is not the hotel looks like
Stayed 20 nights in Dec 2025

8/10 Good

Van My

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay, very close to shopping district.
Stayed 6 nights in Dec 2025

10/10 Excellent

ARVINCARLO

Stayed 2 nights in Dec 2025

8/10 Good

Clarence Shuh Tzer

Traveled with partner
Liked: Cleanliness
Managed my expectations - service wasn’t fastest, but overall for the price paid & the central location, it was a pleasant enough experience.
Stayed 1 night in Dec 2025

8/10 Good

K h

Stayed 1 night in Dec 2025

10/10 Excellent

Phyllis C

Stayed 2 nights in Nov 2025

8/10 Good

Serena

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and so convenient to Orchard road shopping. The hot water urn in room is a plus, shower bath too high. The hotel service is very good at check in.
Stayed 2 nights in Dec 2025

8/10 Good

Wen Soon

Liked: Cleanliness, staff & service, amenities
Convinient
Stayed 3 nights in Dec 2025

10/10 Excellent

Marek

Stayed 2 nights in Dec 2025

10/10 Excellent

Suryaprakash

Stayed 4 nights in Dec 2025

8/10 Good

Sophia

Traveled with family
Liked: Amenities
Everything was good. Good pricing and location. Would recommend and come back to the same hotel for next stay. However TV did not work and room was a little small. Overall good experience!
Stayed 4 nights in Dec 2025

10/10 Excellent

YI WEN

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s my first time stay here. I am travelling with my 2 yo baby, the amenities in the room are full equipped, decent enough for 2 nights stay. Love the heater and easier for me to prep milk for my baby and refill hot water. Clean bedsheets, pillow and towels. Front officer, concierge, cleaner lady are helpful and kind. This hotel located in strategic location in Orchard, easier walking distance to MRT and shopping malls near by. Definitely will have my next visit for my family trip or business trip 😉
It’s convenient to have a water heater that can instantly get hot water 💧 during my stay and for my 👶🏻.
Beautiful canning park nearby and you can commute by MRT or the Dhoby Ghaut Station.
View from hotel level 8 lift waiting area 🥰 Beautiful
Stayed 2 nights in Dec 2025

8/10 Good

GO

Business traveler
Liked: Cleanliness, staff & service, room comfort
Staff was friendly, good location.
Stayed 3 nights in Dec 2025

2/10 Terrible

Carmi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely write reviews, but this hotel experience was so terrible that I feel obligated to warn others. From the moment we stepped into the room, it was obvious how outdated everything was. The furnitures were dusty, and the whole place felt neglected. For a room booked for three people, they provided only two towels. When I called to request an additional towel, the lady on the phone rudely told me, “We only provide two.” After I reminded her that three of us checked in, she very reluctantly said she would give one but made it clear they “don’t normally do it.” The tone alone was enough to make me feel like I was inconveniencing them. It only got worse. When I checked the pillows, they smelled bad—definitely not washed or fresh. I asked reception for clean ones, and after some time a lady brought two replacements. When we tried returning the smelly pillows, she even asked, “You can’t use these pillows ah?” I told her plainly that they didn’t smell clean. She then said, “Go ahead, check this one,” referring to the new pillows, as if we were being difficult for expecting basic hygiene. Our first night was unbearable. The air-conditioning barely worked and the room stayed uncomfortably hot. On top of that, my husband and I kept waking up because our bodies were itchy from the sheets. It was impossible to rest. We had paid for three nights, but the conditions were so bad, unclean, and uncomfortable that we ended up booking another hotel just to escape this place.
Stayed 3 nights in Nov 2025

8/10 Good

Vilma

Stayed 3 nights in Sep 2025

6/10 Okay

Angela

Liked: Amenities
Great location close to Orchard Road, shops, food and transport. Our room was dated and a little run down. Had to call maintenance to fix the drain in the shower and leaking toilet. Staff were friendly and helpful. Lovely cleaning staff. Water filer and heater was a nice touch. Nice view. Loved the super cold air con and having a fridge was appreciated.
Stayed 4 nights in Nov 2025

8/10 Good

Joselito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Brian Eliot

Stayed 1 night in Nov 2025

6/10 Okay

Ian

Liked: Cleanliness
It was ok..
Stayed 3 nights in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff good, room clean, breakfast fantastic
Stayed 3 nights in Oct 2025

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