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Hotel Chancellor@Orchard

3.5 star property
Family-friendly hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel Chancellor@Orchard

Outdoor pool
Outdoor banquet area
Lobby
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
28 Cavenagh Road, Singapore, 229635
  • Place, Orchard Central
    ‪2 min walk‬
  • Place, Orchard Road
    ‪3 min walk‬
  • Place, Fort Canning Park
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

8.2 out of 10
Very good
(14 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Double or Twin Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

  • 193 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, soundproofing, free WiFi

Deluxe Room 2 Single bed

  • Sleeps 2

View all photos for Premier Triple Room

In-room safe, desk, soundproofing, free WiFi

Premier Triple Room

  • Sleeps 3

View all photos for Deluxe Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Premier Room

In-room safe, desk, soundproofing, free WiFi

Premier Room

  • Sleeps 2

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About the neighborhood

Singapore

Located in Orchard within a short walk of Orchard Road, Hotel Chancellor@Orchard is within a mile (2 km) of other popular sights such as Bugis Street Shopping District. This 488-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Orchard Central - 2 min walk - 0.1 miles
  • Orchard Road - 3 min walk - 0.2 miles
  • Plaza Singapura - 5 min walk - 0.3 miles
  • Fort Canning Park - 10 min walk - 0.6 miles
  • ION Orchard - 12 min walk - 0.7 miles

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 34 min drive
  • Singapore Changi Airport (SIN) - 27 min drive

Restaurants

  • ‪Samantha's Vip Wine Bar - ‬1 min walk
  • ‪Tha Siam Thai Kitchen - ‬1 min walk
  • ‪Al Madinah Restaurant - ‬1 min walk
  • ‪BISCO SAKABA ～ビスコ酒場～ - ‬1 min walk
  • ‪Bistro Du Le Pin - ‬1 min walk

About this property

Hotel Chancellor@Orchard

Family-friendly hotel with a 24-hour front desk and an outdoor pool
At Hotel Chancellor@Orchard, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. Self parking is available for SGD 10 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include a terrace, laundry facilities, and a banquet hall.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Coffee makers, safes, and desks are also available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: SGD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SGD 20 for adults and SGD 15 for children
  • Self parking fee: SGD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

What's there to do around Hotel Chancellor@Orchard?

This hotel is situated in Orchard within a short 6-minute walk of Orchard Road and also 18 minutes on foot from Bugis Street Shopping District. You'll also find Marina Bay Sands Casino and Gardens by the Bay within a short drive.

Is there parking available at Hotel Chancellor@Orchard?

Yes, parking is offered for SGD 10 per day. Accessible parking is also available for guests.

Does Hotel Chancellor@Orchard feature a casino?

No, Hotel Chancellor@Orchard doesn't have a casino.

Is there an indoor pool at Hotel Chancellor@Orchard?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Chancellor@Orchard?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include city views and slippers.

Does Hotel Chancellor@Orchard have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Chancellor@Orchard have a restaurant with a breakfast menu?

Yes, Hotel Chancellor@Orchard serves buffet breakfast for a surcharge each morning at Bistro@Chancellor.

Does Hotel Chancellor@Orchard allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Chancellor@Orchard.

Are there connecting rooms at Hotel Chancellor@Orchard?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Chancellor@Orchard?

The closest major airport to Hotel Chancellor@Orchard is Seletar Airport (XSP), which is 10.1 mi away (21 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 14.7 mi away (27-minute drive).

Can I book a room with a balcony at Hotel Chancellor@Orchard?

No, you won't find guestrooms with balconies at Hotel Chancellor@Orchard.

Reviews

Hotel Chancellor@Orchard Reviews

7.2

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 112 out of 658 reviews
Rating 8 - Good. 260 out of 658 reviews
Rating 6 - Okay. 183 out of 658 reviews
Rating 4 - Poor. 66 out of 658 reviews
Rating 2 - Terrible. 37 out of 658 reviews

Reviews

10/10 Excellent

ALDRIN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very amazing room was great!
Stayed 1 night in Aug 2025

8/10 Good

Michael

Stayed 1 night in Aug 2025

6/10 Okay

B

Stayed 2 nights in Aug 2025

8/10 Good

Sri

Liked: Cleanliness, staff & service, amenities
The room was clean and bed was comfotable. The check-in staff and the cleaning maid were very kind and friendly and very helpful. The breakfast restaurant in the morning was a bit loud and chaotic. The layout and the queues for the breakfast food has room for improvement. Overall i enjoyed my stay and would recommend it to others as a a pleasant stay at a reasonable price.
Stayed 5 nights in Aug 2025

8/10 Good

Gareth

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Longyu

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Aug 2025

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Hai

Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew, Doha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of checkin
Stayed 2 nights in Jul 2025

8/10 Good

Sathivelu

Stayed 1 night in Aug 2025

6/10 Okay

Trudy-Maree

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The two people I dealt with at check in were lovely but, I checked in, went out, had to re check in because they lost it. Elevator very rough, scared it would stop with me in it. Pool!! OMG!! Not relaxing at all. The air conditioning motors for every room on that side were four feet from the pool the entire length of it and so incredibly noisy I put my headphones on full and could still hear them. The rooms are not noise proof and the people of a certain nationality have no respect for anyone in the middle of the night. Also, pretty sure it’s in the “RED LIGHT DISTRICT” which they could have mentioned on the website. No wifi at the pool. Not that you’d hear anything as the aircon motors for all the rooms in that side are literally next to the pool. So noisy . Not relaxing at all. Tv won’t work properly, can get the few Chanel’s that are live and even then it’s only The News from Asian or American countries. Bath is tiny and hard to get in and out of unless fit. Very slippery. Almost slipped over. Who uses a bath when you’re away anyway. Shower is easier. Air-conditioner is good Hot water for the tea coffee is lukewarm. They spent good money on a hot water unit instead of electric jug and it doesn’t even work.
Stayed 1 night in Aug 2025

8/10 Good

Yoshiaki

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice with good price
Stayed 1 night in Jul 2025

4/10 Poor

vinh cao, Rockwall

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and not good for service
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jul 2025

8/10 Good

Vitor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well situated, clean and close to public transportation and some shops. The staff was very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Samroeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

HSU

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Kent

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2025

6/10 Okay

Patrick

Disliked: Property conditions & facilities
Just didn’t like the hotel vibe
Stayed 1 night in Apr 2025

6/10 Okay

Paterno Timoteo

Liked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally pretty good hotel. Shower was elevated so those with mobility issues please be careful and use the handles on the wall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Traveled with family
Disliked: Amenities, property conditions & facilities
Shopping near by shopping
Stayed 2 nights in Apr 2025

10/10 Excellent

Zainon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

8/10 Good

Leonie Lai-Yee

Liked: Staff & service
Stayed 5 nights in Mar 2025

8/10 Good

FONG

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

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