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Recent guest reviews

The location was good, easy to get around. Staff were nice and friendly, and happy to help with questions and issues. However, the hotel itself wasn't clean at all. The 2nd day, we saw cockroaches at our room, and noticed drinks left in thefride from previous guests. We called the manager right away, he was able to transferd us to a bigger room within an hour. We found ants in the new room but did not bother to contact the front desk again. Also the laundry area only had 3 washers and dryers, had to stand inline just to use the laundry. Overall, we like the staff but not the hotel itself, the hotel itsel needs an upgrade.

The hotel is nice and clean. They have a very nice swimming pool and lounging area on the 4th floor.

Hotel is not what I expected for the price. Rooms are very small and not clean. Breakfast was terrible.

Close to MRT, walking to the station. The room was small.

It was great.. if only the breakfast buffet had more.

Good location and only few minutes walk to MRT and local bus stop right infront of hotel. However room is very tiny small and only good for single one person stay not even two people in a room. There single bed is not standard size. Is a very narrow small bed. Not a very comfortable bed and room. Would not recommend it. Lobby staff was not friendly with no smile and does not show welcoming. Hotel only looks good in the lobby nothing elese. WiFi speed in room was so so too. Bathroom was so tiny can only walk in one person. Do not choose this hotel. Bad service and bad size.

This hotel was okay, however I likely would look around for another option if I returned to Singapore. Walking into the lobby, I was surprised by the crowd - it's a very active hotel and had 100-150 guests hanging around, congregating, or checking in in the lobby. Even so, I was able to check in very quickly, and didn't have to wait very long for an elevator. The double room (2 people, queen bed) ended up being very tight quarters with not a lot of extra space. This is what is shown in the photos, so I wasn't expecting a huge amount of floorspace. It just ended up being hard for two people to unpack and repack. The room wasn't entirely soundproof, so definitely heard people passing in the hallway. Also, the AC vent above the door rattled to the point where we considered turning off the unit during the night so it wouldn't disrupt sleep. We were too exhausted to report the issue and have to move rooms, but it was annoying.

As soon as I checked in another guest was complaining and I was thinking why? When I got to my room that was booked for 2 I can see why he was complaining. You can’t possibly share a room in this hotel unless it’s a “suite” other wise go with a king and get your own room. Other then the size of the room the facilities and location were fine.

Nice stay, a very good location near MRT, a fantastic foodcourt 50m away from hotel.

Great hotel, near public transportation. Swimming pool was very nice and restaurants within walking distance.

The hotel was very conveniently located to restaurants and public transportation. Great pool as well.

Good value for money. A new hotel so overall condition is very good. Many good locate food stores near hotel.

Helpful staff. Check in and check out was easy. The size of the room was fine for me, just one person. Might seem a bit small for two people.

Well located near center of tow Short walk to MRT. Room are small. Very clean.

Great for location in transportation MRT and Buses, right in front go the hotel. MRT a block away ( Lavender Station ). Two food courts and eating places, supermarket ( Fair Price Supermarket ) within walking distance. We had room 915 ( 9th Floor ). We requested non smoking room. The whole floor from hallway to bathroom and room were saturated with smoke the 6 days we were there. Their air filter system seemed to channel the smoke into the bathroom and seeped into the room. Unbearable ! March 7-12. But it was a bit better when we came back from Melaka March 14-17 in Room 1115. I asked for non smoking rm again, the front dest told me the whole hotel is non smoking. Obviously they do not enforce the rule ! I will not recommend this hotel esp. if you are a non smoker. One sucked up 2nd hand smoke. Only offer one bath towel per person. No face cloth or hand towel. Room is small and basic. Not even a stand between two single bed, to put our things.

My first time in Singapore and the staff was great. I'm returning this weekend because of the location, amenities and price.

Small room. But everything else about it was amazing. Wouldn't stay there again only because of the room size. The bed took up most of the room space.

Ready nice propert lots to do and subway is close by

It was clean and staff very friendly. I only stayed for one night so there is not much to say.

This room is too small, crowded aisle.Breakfast is not rich.

500 Jalan Sultan Road Singapore

Hotel highlights

  • Walking distance to Mustafa Centre and Bugis Street Shopping District
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Kampong Glam, Hotel Boss is within a 10-minute walk of popular sights such as Mustafa Centre and Sultan Mosque. This 3.5-star hotel welcomes guests with 1500 rooms and conveniences like an outdoor pool, free in-room WiFi, and a fitness center.


Dining

Enjoy dining at one of 2 onsite restaurants including Founder Rou Gu Cha, which specializes in Chinese cuisine. For your convenience, breakfast is served for a fee each morning.


Rooms

All 1500 air-conditioned rooms provide coffee makers, free bottled water, and phones. Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Desks are also available.


Property features

Guests of Hotel Boss have access to an outdoor pool, a fitness center, and a rooftop terrace. Self parking is available for SGD 12 per day. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. This hotel also has free WiFi in public areas.

Room options

Superior Double Room

1 Queen Bed | Sleeps 2

Family Room

2 Queen Beds | Sleeps 4

Superior Double 2 Pax NC

1 Queen Bed | Sleeps 2

Superior Double Balcony 2 Pax NC

1 Queen Bed | Sleeps 3

Guest reviews for Hotel Boss

Everyone (19) Family (2)
3
Families Family with small children

The location was good, easy to get around. Staff were nice and friendly, and happy to help with questions and issues. However, the hotel itself wasn't clean at all. The 2nd day, we saw cockroaches at our room, and noticed drinks left in thefride from previous guests. We called the manager right away, he was able to transferd us to a bigger room within an hour. We found ants in the new room but did not bother to contact the front desk again. Also the laundry area only had 3 washers and dryers, had to stand inline just to use the laundry. Overall, we like the staff but not the hotel itself, the hotel itsel needs an upgrade.

By on Jun 27, 2019

Review comment responded on Jun 29, 2019

We do sincerely apologies for any unfavorable incidents that took place during your stay. We take our guests' feedback very seriously and rest assured that your concerns will be highlighted to the relevant departments for further improvement. We hope that you will be able to visit us again so that we may offer you with an improved experience.

4
Families

The hotel is nice and clean. They have a very nice swimming pool and lounging area on the 4th floor.

By on May 14, 2019

Review comment responded on May 18, 2019

Thank you for your support and we look forward to your future arrival.

1
Everyone

Hotel is not what I expected for the price. Rooms are very small and not clean. Breakfast was terrible.

By on Jan 28, 2019

Review comment responded on Jan 30, 2019

Dear Guest, We do sincerely apologies for any unfavorable incidents that took place during your stay. We take our guests' feedback very seriously and rest assured that your concerns will be highlighted to the relevant departments for further improvement. We hope that you will be able to visit us again so that we may offer you with an improved experience.

3
Everyone

Close to MRT, walking to the station. The room was small.

By on Dec 2, 2018

Review comment responded on Dec 5, 2018

Dear Angelito, We are delighted that you enjoyed your stay with us.We wish to assure you that our team will be looking into these as we are always looking for ways to improve on our service and efficiency.

4
Everyone

It was great.. if only the breakfast buffet had more.

By , from Singapore on Nov 8, 2018

Review comment responded on Nov 10, 2018

Dear J, We are delighted that you enjoyed your stay with us.We wish to assure you that our team will be looking into these as we are always looking for ways to improve on our service and efficiency.

1
Everyone

Good location and only few minutes walk to MRT and local bus stop right infront of hotel. However room is very tiny small and only good for single one person stay not even two people in a room. There single bed is not standard size. Is a very narrow small bed. Not a very comfortable bed and room. Would not recommend it. Lobby staff was not friendly with no smile and does not show welcoming. Hotel only looks good in the lobby nothing elese. WiFi speed in room was so so too. Bathroom was so tiny can only walk in one person. Do not choose this hotel. Bad service and bad size.

By , from Seattle on Nov 7, 2018

Review comment responded on Nov 10, 2018

Dear A, We do sincerely apologies for any unfavorable incidents that took place during your stay. We take our guests' feedback very seriously and rest assured that your concerns will be highlighted to the relevant departments for further improvement. We hope that you will be able to visit us again so that we may offer you with an improved experience.

3

small room at a very busy hotel

Everyone

This hotel was okay, however I likely would look around for another option if I returned to Singapore. Walking into the lobby, I was surprised by the crowd - it's a very active hotel and had 100-150 guests hanging around, congregating, or checking in in the lobby. Even so, I was able to check in very quickly, and didn't have to wait very long for an elevator. The double room (2 people, queen bed) ended up being very tight quarters with not a lot of extra space. This is what is shown in the photos, so I wasn't expecting a huge amount of floorspace. It just ended up being hard for two people to unpack and repack. The room wasn't entirely soundproof, so definitely heard people passing in the hallway. Also, the AC vent above the door rattled to the point where we considered turning off the unit during the night so it wouldn't disrupt sleep. We were too exhausted to report the issue and have to move rooms, but it was annoying.

By on Jul 14, 2018

Review comment responded on Jul 17, 2018

Dear guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. Once again, thank you for staying with us and we look forward to welcoming you back soon.

4
Everyone

As soon as I checked in another guest was complaining and I was thinking why? When I got to my room that was booked for 2 I can see why he was complaining. You can’t possibly share a room in this hotel unless it’s a “suite” other wise go with a king and get your own room. Other then the size of the room the facilities and location were fine.

By , from Los Angeles on Jun 11, 2018

Review comment responded on Jun 20, 2018

Dear Ed, We sincerely appreciate the recognition and it's important to us, as we know that we played a part in making your stay here, a happy and positive one. Thank you once again and we look forward to your next stay with us.

4
Everyone

Nice stay, a very good location near MRT, a fantastic foodcourt 50m away from hotel.

By on Mar 30, 2018

5

good location

Everyone

Great hotel, near public transportation. Swimming pool was very nice and restaurants within walking distance.

By , from Singapore on Nov 27, 2017

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