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Hotel Bencoolen@Hong Kong Street

4.0 star property
Hotel with free parking, 6-minute walk to Raffles Place

Choose dates to view prices

Photo gallery for Hotel Bencoolen@Hong Kong Street

Outdoor pool
Lobby
Deluxe Garden Queen (New Wing) | Terrace/patio
Front of property - evening/night
Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

View in a map
47 Hongkong Street, Singapore, 059685
  • Place, Raffles Place
    ‪5 min walk‬
  • Place, Orchard Road
    ‪2 min drive‬
  • Place, Marina Bay Sands Casino
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪20 min drive‬

Room options

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive Twin Room

7.8 out of 10
Good
(7 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(9 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Premier Room

8.0 out of 10
Very good
(2 reviews)
  • 379 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Suite

Loft Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Loft Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Premier Room

  • Sleeps 2

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Double Room

7.8 out of 10
Good
(11 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Premier King (New Wing)

Executive Premier King (New Wing) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive Premier King (New Wing)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Superior Queen (New Wing)

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Garden Queen (New Wing)

  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Executive King (New Wing)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Premier Executive King (New Wing)

  • Sleeps 2

View all photos for Loft

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Loft

  • Sleeps 3

Deluxe Superior Queen (New Wing)

  • Sleeps 2

View all photos for Deluxe Queen Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Queen Room

  • Sleeps 2

View all photos for Premier Garden Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Premier Garden Room

  • Sleeps 2

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive King Room

  • Sleeps 2

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About the neighborhood

Singapore

Hotel Bencoolen@Hong Kong Street places you in Downtown Singapore, within a leisurely stroll of popular sights such as Raffles Place and Merlion. This 4-star hotel welcomes guests with 33 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Raffles Place - 5 min walk - 0.3 miles
  • Merlion - 8 min walk - 0.5 miles
  • Orchard Road - 2 min drive - 1.4 miles
  • Marina Bay Sands Casino - 3 min drive - 1.4 miles
  • Marina Bay Sands Skypark - 3 min drive - 1.4 miles

Getting around

  • Clarke Quay Station - 4 min walk
  • JB Sentral - 50 min drive
  • Seletar Airport (XSP) - 23 min drive

Restaurants

  • ‪Un-Yang-Kor-Dai - ‬1 min walk
  • ‪Punch - ‬1 min walk
  • ‪Dawn - ‬1 min walk
  • ‪Neon Pigeon - ‬1 min walk
  • ‪Co Chung - Authentic taste of Vietnam @Boat Quay - ‬3 min walk

About this property

Hotel Bencoolen@Hong Kong Street

Hotel with free parking, 6-minute walk to Raffles Place
At Hotel Bencoolen@Hong Kong Street , guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a terrace, laundry facilities, and a garden.
55-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

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Dec 1 - Dec 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Singapore
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street Hotel
Hotel Bencoolen@Hong Kong Street Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean)
Hotel Bencoolen@Hong Kong Street Hotel Singapore

Frequently asked questions

Are free cancellation options available at Hotel Bencoolen@Hong Kong Street ?

Hotel Bencoolen@Hong Kong Street provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What is there to do close to Hotel Bencoolen@Hong Kong Street ?

This hotel is situated in Downtown Singapore within a short 6-minute walk of Raffles Place and also 14 minutes on foot from Merlion. You'll also find Marina Bay Sands Casino and Gardens by the Bay within a short drive.

Will I be able to park at Hotel Bencoolen@Hong Kong Street ?

Yes, self parking is offered for free at the hotel.

Does Hotel Bencoolen@Hong Kong Street have a casino on the premises?

No, Hotel Bencoolen@Hong Kong Street doesn't have a casino.

Is there an indoor pool at Hotel Bencoolen@Hong Kong Street ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Bencoolen@Hong Kong Street a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, a smart TV, and slippers.

Are there hot tubs at Hotel Bencoolen@Hong Kong Street ?

No, there isn't a spa tub at this hotel.

Does Hotel Bencoolen@Hong Kong Street have a restaurant that serves breakfast?

No, Hotel Bencoolen@Hong Kong Street doesn't have a restaurant that serves breakfast.

Does Hotel Bencoolen@Hong Kong Street allow pets to stay for free?

No, pets aren't allowed at Hotel Bencoolen@Hong Kong Street .

Does Hotel Bencoolen@Hong Kong Street have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Bencoolen@Hong Kong Street ?

The closest major airport to Hotel Bencoolen@Hong Kong Street is Seletar Airport (XSP), which is 11.4 mi away (23 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 13.5 mi away (26-minute drive).

Are there rooms with balconies at Hotel Bencoolen@Hong Kong Street ?

Yes, some guestrooms at Hotel Bencoolen@Hong Kong Street offer a balcony.

Reviews

Hotel Bencoolen@Hong Kong Street Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 409 out of 1002 reviews
Rating 8 - Good. 406 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good position for exploring via the MRT

Friendly check in staff and lovely comfy bed. Great shower with hand held and drench heads. Hotel was a bit worn. The corridor carpets were quite stained, could do with a freshen up and refurb in places.
Stayed 3 nights in Jul 2025

8/10 Good

Henriette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

The rooms are very small. But they are very clean and have all you need. The wifi was really bad which was the biggest issue. If you don't mind small, and can find wifi somewhere else, the hotel is great. Staff was very kind, location is great.
Stayed 2 nights in Jul 2025

2/10 Terrible

Michael

Traveled with partner
Disliked: Amenities, property conditions & facilities
Great area, but rooms tiny and run down. Bed hard as a slab of stone. Don’t bother with the ‘breakfast’ which is basic and to be consumed only with a plastic fork and plastic spoon (no knife) on a polystyrene plate. Mould in the bathroom. Don’t recommend.
Stayed 2 nights in Jun 2025

8/10 Good

Jehoshaphat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Stewart

Liked: Staff & service
Disliked: Property conditions & facilities

Deluxe Garden Quern room deceptively portrayed

Original booking was for Deluxe Garden Queen, boasting 42 sq m room. On arrival at hotel, found that the actual room (on my measurements) was approx 16-17 sq m. The difference was 2 bathrooms and yard all included in the 42sq m. There was not enough floor space for two suitcases, let alone two people - no wardrobe - only hanging space was above the toilet (you would have to push clothes aside to use the toilet. One bathroom and the yard were outside in Singapore heat of approx 31deg. The yard was open to the weather and next to a construction site - not really usable. I consider this room was described very deceptively on the Hotels.com app. In defence of the hotel, they understood our concerns, and moved us to a similarly priced room which was a good size. Our stay was good with the following exceptions Airconditioning was not able to get the room cool enough Wi-Fi was very unreliable
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien situé

Bien situé, chambre petite mais très confortable. Déjeuner avec très peu de choix
Stayed 2 nights in Mar 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service

Value accommodation for layover

Good location of hotel for travellers for a short stay in Singapore, air conditioning isn’t as cool as we’d hoped and the breakfast isn’t anything to rave about as a westerner! But certainly did the job and allowed us to explore Singapore at lower cost compared to other accommodation options in the city, the staff were also very polite and accommodating. Recommended
Stayed 4 nights in Mar 2025

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities, room comfort

Bien situé

Hôtel très bien situé, chambre petite mais confortable, déjeuner avec peu de choix
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 2 nights in Mar 2025

4/10 Poor

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
We stayed to different nights. This second time March 9 (room 608) it smelt like mold in our room. I think it was around the air conditioner. It took awhile to get used to the moist pungent smell. On the positive side the staff was great and hospitable. Brian
Stayed 1 night in Mar 2025

6/10 Okay

Karsten

Traveled with family
Disliked: Amenities
Unterirdisches Frühstück aber gute Lage, Zimmer sehr klein.
Stayed 7 nights in Mar 2025

10/10 Excellent

Erwinia

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough front parking
Stayed 2 nights in Feb 2025

6/10 Okay

Kerrie

We booked a Deluxe Superior room for one night. When we booked the photograph of the room is what we expected on arrival. This was not the case. The room did not have a bench and chair and mirror. It was tiny. We had to walk over our suitcases. It was in the new wing. It had been refurnished and was clean. A disappointment Wotif.Hotel Bencoolen @ HongKong Singapore. The bonus was the hotel was close to the canal and there was plenty of food outlets.
Stayed 1 night in Feb 2025

10/10 Excellent

Jayne

Stayed 2 nights in Feb 2025

10/10 Excellent

Jayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will defintely return to this property.
Stayed 2 nights in Feb 2025

6/10 Okay

Ian

Liked: Staff & service

decent hotel for price

good location 10 min walk to clarke quay. rooms nice for price. breakfast terrible so wouldn’t bother and just go out for breakfast receptionist extremely helpful.
Stayed 1 night in Feb 2025

8/10 Good

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice comfortable hotel but dreadful breakfast.
Stayed 4 nights in Feb 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Early check in

After a cruise we arrived long before normal check in and we were given our room. The room was small, as normal for Singapore, but there was everything we needed. The bed was comfortable and the staff helpful. Breakfast was more suited to the Asian market.
Stayed 1 night in Jan 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and close to everything - walking distance.
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Corey

Liked: Cleanliness, staff & service, room comfort

Good Hotel

No issues but it was alittle dated and dingey. Location was great.
Stayed 3 nights in Dec 2024

8/10 Good

Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just metres away from Clarke Quay and at walkable distance to transport and main attractions. There's plenty of food and drinks options nearby. Rooms are a bit small, but new and very clean. They do have a plunge pool in the rooftop at the hotel side which is a rarity to find in the city centre (unless you are in an expensive hotel).
Stayed 2 nights in Jan 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Victoria

Traveled with family
Liked: Cleanliness

Location was the only good about hotel

The rooms were tiny, and no window. Very central location, but besides that not much to add. Breakfast was very basic and staff wasn’t very helpful when asked for assistance e.i. Best way to travel to Malaysia.
Stayed 2 nights in Dec 2024

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