Hilton Singapore4.5 out of 5.0
Recent guest reviews
Can't go wrong with Hilton Singapore, located right on Orchard accessible from every corner. Service was excellent, rooms were great and clean. Must note some of their helpful and friendly staff, Cinthia, Sean and Jody. Hit off a chat with them and discover more of Singapore!
The Hotel is nicely located on the orchard road within walking distance to Ion Orchard, Paragon Mall,Tank Plaza, electronics mall etc, Eating Restaurants are just close by including Mc Donalds and Italian Restaurants. Rooms are spacious , neat , clean, breakfast is nice(Indian vegetarian was available each day). Health centre (gym) is good, Swimming pool for kids and adults is very good.
I remember this hotel when we first arrived in Singapore in 1980 indeed the GM was a family friend. The location is still one of the best in Singapore with the main shopping area and MRT only 5 minutes walk away. The staff in the executive lounge were faultless and nothing was too much trouble and truly deserve praise . The room was clean and massive although showing signs of wear and tear around the edged. Being a gold member did get us an upgrade to a room with balcony, to be honest as the door doesn't seal properly I would give this a miss next time, plus June this year was hotter than normal so sitting outside wasn't that comfortable. The pool looks fantastic in the pictures but the roof does show the age of the property. For what we paid and the location it is still high on the list of hotels for us in Singapore.
I have been staying at this hotel regularly for the last few years. I just returned from another stay and it is remarkable that the hotel maintain their high standard on every one of my visits. The staff is always friendly and professional and everything works in the room. There's never a broken light, a plugged drain, a less than perfect TV picture, etc. The service in the Excutive Lounge and the restaurant is superb...just the right amount of attention without bring overbearing. Kudos to management for the training and for the excellant maintenance of the facilities.
The property is nice, conveniently located to shopping areas of Orchard Road in Singapore. Executive lounge is nice and well stocked. Staff is very attentive and helpful. My room had an unpleasant odor and desk offered to move to another room but I settled for air freshener brought to the room. The billing got messed up and required a call with Hilton when back stateside to correct errors. Area across Orchard Road from Hilton is a bit sketchy in the evenings.
The hotel is a landmark on Orchard Road in the heart of Singapore, with everything nearby. The property is very well maintained, but age is slowly starting to show. It is, however, a mature, well-run hotel with well trained and efficient staff. We were first offered a room on a lower floor, with no view. However, this was changed to a higher floor room facing Orchard Rd on request. Comfortable rooms. Everything works. No complaints really.
The location can't be bettered - at the top of Orchard Road, convenient to get anywhere in the city. The service is still friendly and the value isn't bad. But in an age where hotels aren't standing still for more than a month, the Hilton is looking past its best. The general decor doesn't seem to have changed much since the 1980s, and the rooms certainly could use a freshening up. While there's nothing specifically *bad* about it, it just doesn't say "premium" any more.
Comfort, service, and convenience are all part of the Hilton Singapore. I stayed here for 9 nights recently and enjoyed every moment. The room is extremely comfortable, the staff offer terrific service, and the hotel is conveniently located to shopping, dining, and attractions. The amenities of the hotel include multiple dining locations, bars, a wonderful pool, gym, and shopping. The staff went out of their way to be helpful with an A+ can-do attitude. The Executive Lounge has been renovated since my last stay and has been tripled in size. I have made a booking for my next stay in two weeks and am looking forward to returning.
Good location, but the hotel itself is rather tired. Room is rather old, bathroom is tiny, restaurant is dark and very crowded for breakfast. We have stayed in many hotels in Singapore over the years, and this is possibly one of the weaker ones. We booked a double room but none was available, so was given a twin room, unless we upgraded for an astronomical surcharge. On the plus side location is good, staff are friendly, pool is nice. Overall ok (lah, as they say here!)
I just returned from a two night stay at the Hilton Singapore; this being my first stay at the hotel. I usually try to stay at the Conrad but they are beginning guest room renovations so I thought it would be a great time to the other Hilton property in town. I arrived in the early afternoon and walked right up to the front desk, no waiting. As a Hilton Diamond member my pre assigned upgraded room was ready on a high Executive Level floor - 20 out of 24 stories. The Executive Lounge is very spacious and has an outstanding staff and is located on the 22nd floor. There is also a large rooftop pool and restaurant located directly above level 24. The upper floors are reached by key access only elevators and my room faced the river (opposite side from Orchard Road). This was fine for me as the view is just as pretty and the Exec Lounge faces Orchard so you will see that side when you visit there. The hotel is older and there is no escaping that fact, but it has been updated as best as can be. If you are expecting high end luxury, this is not the place. You will however be extremely comfortable with the room. The only thing I can quibble about in the room itself was the bathroom. I found it on the small side. It was a tight fit in there. The rest of the room is very spacious, if a tad spartan with the decor. A few more pictures or some art on the walls would certainly be welcome. The king size bed was extremely comfy with lots of pillows and faced a large flat screen tv. At the entrance to the room was the refreshment center and partially stocked fridge with plenty of room for storing your own things. That was most welcome in steamy Singapore! There was then a large closet with 2 robes and a laptop size safe. There is a large glass desk near the floor to ceiling windows and on the wall next to it are universal outlets. You can plug your 230 volt safe US devices (such as an iPhone charger) directly into the outlets. Again, much appreciated with that feature. There was a large easy chair and ottoman to round out the room. The pool on the roof is very large and has gorgeous views of the city...it was a shame no one was using it. The gym/health club has facilities up here as well. The restaurant on the roof was being used for nightly Iftar meals as Ramadan had just begun. I had almost the same Orchard Road view 2 floors below at the Executive Lounge. This is what really earns the hotel 5/5. The staff there are all so wonderful and helpful. Ariel and Singh were so accommodating and informative. I'm so sorry I don't have everyone's name but you are all first rate! I loved the spaciousness of the lounge and the many seats available. In the evening there are several hot Asian & western hors d'oeuvres on offer as well as meats, cheeses & finally desserts at the end. Cocktails are available from one of the staff; it is not a serve yourself setup. Rest assured, you will be well taken care of and not go thirsty! In the morning again there was a good mixture of Asian & western hot dishes. Things like Congee, dim sum and scrambled egg were offered each morning. A nice selection of juices were out as well. I will note there is more to do turning right out of the hotel than left in terms of things of interest to the visitor/shopper. The Orchard MRT stop and mammoth ION shopping complex are only 2 blocks away. The area is chock full of restaurants and bars in addition to just about every store imaginable. On my departure day I was able to secure a very generous late check out as my flight left just after midnight. Ariel made some great suggestions for things to do during my last free afternoon and evening. I was able to store my luggage at the lounge and was given a key to return one last time to freshen up before leaving for the airport-very thoughtful! Thanks again to the entire Executive Level team. I would definitely return to the Hilton Singapore for exemplary service and the prime location. It was a truly pleasurable stay.
- Close to Singapore Botanic Gardens
- Free WiFi in public areas
- Free parking
- Onsite dining
Singapore Botanic Gardens is within a mile (2 km) of Hilton Singapore, and other popular sites like National Orchid Garden are within a couple of miles (3 km). This 421-room, 4.5-star hotel has a full-service spa along with an outdoor pool and a 24-hour fitness center. It's in central Singapore and also close to Chinatown Heritage Center and National Museum of Singapore.
There are ample dining options with 4 onsite restaurants, including Opus Bar & Grill, which specializes in American cuisine and serves dinner, and il Cielo with its pool views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.
Hilton Singapore's 421 rooms are air-conditioned and provide minibars, free bottled water, and laptop-compatible safes. 29-inch TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include phones, ironing boards, and desks.
Guests of Hilton Singapore enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for SGD 90.95 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a sauna, and a rooftop terrace.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 2616 reviews